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UPS - Terrible delivery service

How can the driver can’t find my address and never drop me a call. Please improve your service, there are no such things as delivery attempted because unable to find the address, so do you think they able to find it on the next day. Please, what so difficult to drop us a call if there is an issue!
#1437194
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UPS in Laurel, Maryland - Packages Sitting at Destination Facility

I love that 2 of my packages are sitting at the destination facility in my town and still wont be here until the 2nd of January...
1.3
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#1437135
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This is the 3rd time my package using this UPS company showed as delivered to my address but I never received it. I called the customers services and they told me they have a "protocol and only the sender could complain". I did track my parcel and in their system...
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1.0
I liked
  • Dint take any effort to redeliver
#1436558
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UPS - Delivery to hub and still not delivered

Package was unloaded at 4:19 am was supposed to be delivered by 8pm less than a half hour from the hub. Verry disappointing to say the least. Wtf
2.3
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#1436524
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UPS - Worst year EVER - 2018

Over the years I have gotten used to UPS causing me headaches especially around the holidays but this year is the worst ever! Not receiving orders, orders being delivered to the wrong address even though they had the right one, and orders just disappearing. They just continue to get worse and worse. If I had my way they would never touch a package of mine again. And side note, Amazon really needs to ditch them!
#1435596
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I am sick, at home. I have been waiting for medical supplies that were sent via UPS with signature required. This is a 2 story house and I was upstairs. The doorbell is located upstairs and is very loud. I walk downstairs and look through the glass on the front door...
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#1435485
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During the week of 12/17/18, I shipped a package of holiday gifts via 3-Day Select. Inside the box was a new phone charger battery. I made sure I had stickers on the outside of my box indicating a battery was inside....and especially pointed it out to the UPS store rep...
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2.2
#1435072
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UPS - VERY POOR

I WILL NEVER USE UPS AGAIN. I SHIPPED 5 PINT JARS BY FEDEX TO SAME ADRESS FOR $16.00 AND A 4 X6 BOX WITH CANDY TO THIS ADRESS FOR $19.00. FED EX WAS THERE IN 3 DAYS AND THIS TOOK OVER A WEEK. SHAMEFUL.
2.3
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I didn't like
  • Cost
#1434943
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So, for Christmas I was ordering jewelry gifts for my friends. I made the order on the twelfth of December, mind you this order was said to come in a few days. The latest being December 21st. I was tracking the shipment along the way. I waited for my order until the...
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1.0
I didn't like
  • Poor service
#1434698
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UPS - Packages stolen

I dont think this package was ever delievered. I believe ups drivers some not all are ripping off consumers by taking their stealing their packages. Some of my packages just never showed up that said they did. They are not exempt from scummy behavior. Luckilly businesses replace or credit your items and ups drivers know that.
1.0
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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#1431494
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