So I ordered a part to get my jeep running from a guy in Florida. On the 15th of this month, it says it shipped and on the 16th, it was en route to Vernon, CA. I checked everyday to see if the status had changed. 17th, Vernon. 18th, Vernon. 19th, Vernon and 20th, still Vernon.
So I decided to call UPS customer support to ask them why the status hadn't been updated at all but all I got was an excuse saying they do not have any way of contacting the driver and that if I want to start an investigation, I should call the shipper and have him call UPS to find out more information.
I'M THE ONE WHO PAID FOR THE SHIPPING!!!!!! Why can't I get the information I need from them? I just checked the status again and it still says enroute to Vernon, CA since 8-16-11 at 10:49 am.
I need to get my jeep running and it seems to me UPS is milking this delivery as much as possible and that's not cool. This is definitely the last time I buy anything from anyone that uses UPS as the shipping courier.
What *** me off more is that I paid $15 to basically be irritated and Jeep less. I hate UPS and will stick with USPS from now on.