Latest review first
UPS in Maastricht, Limburg - Door bell skills
These guys do not know how a doorbell works. My doorbell is loud enough to wake up the entire block, yet Mr. UPS guy keeps saying I must have been away or simply did not hear it. He also says that it might be broken, but really, it is not. He just does not know how to press a small button, that has the same name on it as the package he is supposedly delivering, in order to do his job. I have received two notifications from UPS so far, both stating a date and time that I was at home and would have heard the doorbell had it been used.
UPS in Eagle Pass, Texas - Once again, late.
Third time I receive my package late. I pay extra to get my *** package here on time and this is what I get? Two day delivery takes three days, my package is here in town, in their warehouse but not on the delivery truck. THIRD *** TIME!!!! yes, i am pissed off, it was an urgent package for my grandchildren that visited me from Argentina, it was their presents. Now they don't have the presents and I have 3 useless things that I cannot use. GFY (GO *** YOURSELF) UPS, hard. I called Amazon, they refunded 20 dollars to my account even tho it wasn't their fault. I tried contacting UPS, no humans work there, just automated answering machines. The UPS store here in my town sucks even more, the people there are idiots (not just my words but everyone knows it), i don't know how the manager runs his employees but someone needs to come down and set them straight! It's packaging, not even, it's just forwarding, simple easy task, and they cannot do it. I am beyond pissed.
UPS Lost My Package
I ordered and already paid for an $80 upholstery tool I need for my carpet cleaning business. After waiting over a week when it was supposed to be three days it never came. Called to see what was going on. UPS said they lost it but never called to let me know. They said they aren't responsible for lost packages. Had to reorder, repay and pay for shipping a second time and have to wait again for it. Now I have paid for the same tool twice and still waiting for it. I have three customers waiting on me missing out on almost $500 and a forth that canceled that cost me over a $150. This is not the first time having trouble with UPS. This company needs to be shut down. A two legged dog can do better at fetch than they can deliver packages.
I pay for a private mailbox at a UPS Store, but I can't blame the company UPS too much, however, I believe with their lack of over sight leads to problems at the UPS Store, since each are independently owned. The people who run the store, which I believe are the owners...
UPS in Cordova, Tennessee - Poor Customer Service
It seems that the representative to my address can not come later than 3:00 p.m. CST. Like most working people, I do not get home until 5:30 or later. There are no other times offered, 3:00 p.m. or before. I have called the offices of all companies that I order from and have asked them to send my purchases through USPS. UPS has grown way too happy with the status quo. I am thoroughly pissed with going to the "store" to pick up my purchase. I am supposed to be a customer, not a victim. Give me a break!
UPS in Hamilton, Ontario - UP Store refused prepaid envelope
I just experienced a very negative experience at the UPS Store in Grimsby, Ontario, Canada. I had a prepaid UPS envelope to drop off, but on arriving at the store, saw at sign on the door that said as of July 15, they no longer accepted prepaid envelopes and asked the man inside, he said no I had to go to one of the other locations listed, which I did. This resulted in a 20 mile round trip for me (time & gas) to drop of the envelope, after already paying UPS for the envelope to be shipped. I realize UPS Stores are franchises and the franchisees can somewhat make their own rules about their stores, but guaranteed neither myself nor anyone I know will use this store for any of their many services in the future. If UPS allows their franchisees to not accept packages we have already paid for, should they at least not provide drop boxes like FedEx for prepaid envelopes?
UPS in Washington, District Of Columbia - My packages were stolen - TWICE!
Twice this week, the UPS delivery person has left our packages outside, on the street, in a neighborhood that is so obviously not safe. They were of course stolen. Once on Monday, and again on Wednesday. (I know they were left there because on Monday, the boxes were actually torn into, and contents removed, and the delivery status says "left at front door" for both days.) I called UPS on Monday, and they said there wasn't a whole lot they could do, that they might be able to try to contact the driver to request that he not do that again, but I guess that didn't happen. I called again today, and again they said there was nothing they could do - not to mention that speaking to an actual human over there takes a miracle - The shipper would have to initiate an investigation, they could not do so themselves, and they could not be financially liable. It's insane to me that the shipper is somehow responsible for the lousy service that UPS is providing. I don't understand how these people are still in business with such unbelievably terrible customer service, and clearly careless drivers. I will go far and wide out of my way to avoid using them again.
New Stanton, PA, United States 07/16/2013 2:53 A.M. Departure ScanNew Stanton, PA, United States 07/15/2013 11:10 A.M. Arrival Scan15 hours at New Stanton. My package moved smoothly across the USA from Oregon to Pennsylvania. At New Stanton PA., the next to last...
UPS damaged my packages
I shipped two packages from Alabama to Cali. Both packages.were damaged and three items are.broken beyond repair. I even insured the packages. I filed a claim and was told today that the claim was denied. Reason.. not packaged correctly. . In which is bull ***. The guy from UPS even said.. they drop the packages all the time. I packaged the packages very well and as precious as the items were... I would not package them correctly. Also, exactly where are the details at on the correct way to package a package. Just another.way from.them.to get out of the claim.
UPS Driver grabbed my ***
I was outside of Subway and putting quarters into a newspaper machine when a UPS driver walked behind me, grabbed my ***, and said, "hey there baby". I was so shocked are scared that I didn't know what to do. I called my husband and he told me to right down the license plates of the UPS truck and call the police. The police are looking into it and going to contact me soon. Has anyone else ever had these union thugs pull this ***? The driver's are not only lazy, but now they do these types of things. These parasites should be shutdown.
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