Latest review first
UPS - Lied about attempted delivery, no notice left on my door!
Yesterday, I received an email with tracking info when I clicked on it it said that delivery was on route in my city so I waited and decided just to make sure I'll signed up for delivery confirmation well it was getting late in the day so I got online to see if I got an email and lo and behold it was so called delivered at 3:11 pm the exact same time I was outside my door looking for the truck then these people lied about the attempt when I complained, real bad business do your jobs right!!
Ill try to keep this as short as possible: Paid for 2nd day delivery. On the day package was to be delivered, I was watching the status. Status changes to "Delivered. Location: "Other - released". I call home and ask my wife if she received it. No, no one rang the...
Despite e-mailing and calling UPS. (Pre-Delivery) They attempted delivery knowing full well that I would not be home on the first attempt. The UPS customer Services accepted a re-scheduled 2nd attempt with a preferred time range. No attempt made to re-deliver and no...
I was home on my lunch break which is the time UPS normally shows up. I had paid for overnight delivery from Amazon with a guaranteed time by 8pm. I hadn't seen them yet when I went to leave, so I checked the tracking - they claimed they tried but I wasn't home just 10...
After the first attempt to deliver my package with a required signature I went to ups.com/join as the ups invoice notice instructed me to do. I created an account and set up a no signature required since I couldn't pick a delivery time that worked well with my work schedule. Two more attempts by the delivery driver and he refused to leave the package. So I called UPS the following morning to see if I could pick up the package myself (note I'd have to *** work) and they had already sent to package back to the company I bought it from. Grrrrr. I will never use UPS again for business or personal use.
The first time I let it go but to deliver my package to an address that is not even on the package two times within a week is ridiculous. I have my new address on the package and UPS continues to deliver my packages to my old address. Then I have to drive to my old...
I waited all day today for a laptop delivery that required a signature because their tracking info at UPS.com showed delivery by end of day today. As I waited all day for the delivery, I kept checking the tracking status and it stated the same info, which was...
UPS in Lindenhurst, New York - Package Went Out For Delivery and I Never Got It!
I ordered two items from the same place within the same order. Both items shipped at the same timw but in separate boxes, but the tracking info was the same. I got part of the order on November 1 since I paid for overnight shipping. I waited all day for the second box which had a status of "out for delivery". I called ups after it hadnt arrived by 9pm and they assured me it was guaranteed to be delivered that day. Long story short the item never arrived. When I checked the status in the morning it jow read "in transport". When I called ups, I was transferred all over the place and even hung up on. They never once could find a reason why the package wasnt delivered. All they could say was that I would have to wait until monday since the facility was closed for the weekend. Thanks ups...I should have known better than to trust your services. They could not have been more rude and unhelpful if they tried. Im extremely upset and disappointed with ups!!!
UPS in Miami, Florida - I never got my package, and signature was wrong person.
I bought a phone on ebay, the seller sent it through UPS but after 20 days I never got it. The status says delivered, but I had this situation before and after a few days it shows up. I contact the seller and He told me that there is a signature confirmation ... but it's not me, it says ROJAS and we are PALLAS, the package was delivered to the wrong house. We are not at home at 1:43 pm, so there is not chance to be us. They said the shipper has to take care about, but he did everything ok, but now...I don't have the money (us206) and I don't have the pone. I don't think ebay or paypal is going to support my case... Every time I got an ítem delivered through UPS there is always a problem. Worst service on USA.
UPS didn't knock or ring the doorbell
I waited all day at home for my new laptop and then I saw the note from UPS saying the first delivery attempt failed. I repeat I had been there all day listening for the delivery because I paid one day shipping to get an important laptop delivered quickly. I called to see what had happened and to see if I could just go pick it up. The phone operator was also useless and disinterested as she explained there was no place to pick up since the location is closed on Saturday. I paid one day shipping prices for no reason at all. UPS doesn't work weekends, but they charge for weekend work. It's fraud.
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