UPS
Reviews and Complaints
UPS falsified delivery
UPS LEAVES> MOTHERS DAY PACKAGE SOMEWHERE UNKNOWN
DELIVERY GUY IS A LAZY LIAR!!
UPS Next Day Air Saver
Ups - Package Review from Woodstock, Illinois
UPS Internationally Service to India is Thumbs down!!
- Customer service
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Preferred solution: Deliver product or service ordered
Review about Unprofessional Delivery Service
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Verified Reviewer | Aransas Pass, TexasShipped to wrong address!!!!1
Bath Products Review
Review about Bad Company Services
UPS customer service screws order and service
Irresponsible Driver lied about delivery
Since I ordered goods from different parts of the world, I have no control over which method of shipment my supplier used for delivery. So I get to try all delivery companies and I really love the services of FedEx and Canada Post, who will leave at note at the receiver's door (I mean the actual door in front of the house/apartment). However, I am really upset with UPS. Out of five (5) times, for four (4) times the driver lied about delivery and was really irresponsible.
Here is one of the details...
On October 8th, 2013 my artist shipped a $500 worth custom water-coloured hand drawn map for my wedding in July 2014. I waited for two months and I never received any news about the shipment. When I finally got a tracking number from my artist, I found out that UPS was the carrier. When I typed in the tracking number and saw what is on the screen, I almost fainted. It showed that…on...
10/29/2013 6:44:00 PM THE RECEIVER HAS REQUESTED THAT WE HOLD THIS PACKAGE FOR A FUTURE DELIVERY DATE / PACKAGE ABANDONED BY THE SENDER AND THE RECEIVER MISSISSAUGA, ON CA
10/24/2013 10:00:00 AM THE RECEIVER DID NOT WANT THE ORDER AND REFUSED THIS DELIVERY / UPS WILL CONTACT THE SENDER AND/OR RECEIVER REGARDING THE STATUS OR DISPOSITION OF THIS PACKAGE WINDSOR, ON CA
10/23/2013 6:29:00 PM THE RECEIVER HAS REQUESTED THAT WE HOLD THIS PACKAGE FOR A FUTURE DELIVERY DATE / UNDELIVERABLE INTERNATIONAL SHIPMENT. UPS IS OBTAINING FURTHER INSTRUCTIONS OR APPROVAL FOR RETURN SHIPMENT. MISSISSAUGA, ON CA
1) I never seen or knew any delivery attempt
2) I never "requested" anything
3) I DID NOT "REJECTED" anything!!!!
After talking to the sender, he told me he never got any call or notice from UPS about "further instructions". I called UPS Canada.
The lady over the phone told me that the package was abandoned at the abandoned department and being destroyed by UPS after 30 days of attempt delivery. She "understands" the value of it but it was destroyed already and could never be retrieved.
I was really upset and disappointed. Then there is another story from the lady of UPS. She told me
"According to what I saw, the driver tried to deliver the package but he was told that there was no such person in the building. So he left a note and left."
Ah? What?
I went to the lobby of my building, depressed. Then, at the buzzer station, I saw pieces and pieces of UPS stickers on the wall outside the building. "Final delivery attempt".
The wind howled and blew when I opened the door. One piece of UPS slip felt on the floor.
Bad delivery habit
Consistently late delivery
UPS stole laptop out of Amazon shipment
My fiance and I just received our thousand plus dollar ASUS laptop shipment we ordered two days ago via Amazon Prime, the only problem was that there was no laptop in the box when we opened it. It was dropped at 6:15 PM on our front doorstep in San Antonio, TX, we knew because the Chihuahua started barking.
The driver was gone when the box was taken in a few minutes later. No bother on the part of Amazon to require a signature from the recipient (one would think that would be standard for such a high value item). The outside packaging looked fine. The shipping stated 6 lbs, however, it was about 5 lbs short of that.
I opened the shipping box from the bottom. The inside manufacturer box had a rip on its side. The laptop was gone but the accessories were left behind. Upon closer inspection I found that the clear packing tape on the top of the box had been cut open and then carefully re-taped.
I don't know why Amazon wouldn't ship expensive items with their tamper evident logo tape.
Very disappointed in Amazon and UPS. Waiting to see if Amazon will refund for the missing item.
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Two times for me. Both times UPS conjured a report about successful delivery when in fact I did not receive my package.
First time I got lucky because I paid with Paypal and they have insurance, second time UPS claimed that someone received it and paid brokerage fees with check. I don't even own a check book:) They marked delivery date just half an hour apart from shipping date (from US to Canada :D). Amazingly, I am still disputing it although it is so obvious that somebody is just messing with the system. I am loosing super expensive phone and that somebody is going to post it for sale on Craigslist or kijiji if not yet.
Sure he/she will try to manage to sell it more than once too.
Happened to me once before: they make you pay with promise to ship hen never ship, then repeat as many times as they can.
UPS is on the forefront of breeding and feeding all kinds of scam!