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UPS in Pompano Beach, Florida - Crappiest Service

I have been driving on a spare tire for two weeks now. I need to replace the rims of car and the were shipped through UPS. My mother and I have been home all day watching for the package. As of right now, I have not receive anything. I called customer service and was told that the driver reported that there was no one home to receive it. This is a complete ***. There was no door tag left at my door. UPS needs to do whatever needs to be done to make sure that the customers are satisfied before the run out of business. Stop hiring lazy bun who refuses to perform their jobs as they should. I hope to never have anything ship through UPS ever again.
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#474524 Review #474524 is a subjective opinion of poster.

UPS in Baton Rouge, Louisiana - Very poor service

I was waiting for replacement credit cards to be mailed from the bank. They never showed up. Called the bank again and again no mail. A month later one set of cards were found in a field 200yds behind my house. It seems the guy showed up and droped the envelope on the porch and left. Who knows where the other set is. We were home and the doorbell is within arms reach. I called UPS about it and they said "well signature was not required". Its always very windy at my house and wouldnt take a very bright person to realize that the envelope would be blown away in less than 10 sec at any time of the day.
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#474418 Review #474418 is a subjective opinion of poster.

UPS in Humble, Texas - Longest two day delivery

I purchased an expensive gift for myself and requested the package be sent two day shipping. I called customer service to see if I could just pick up my package myself from the distribution center. I was told I couldn't because the package had not been sorted yet and that the package would not even be delivered on the day promised. How can you tell someone they can not have what they paid their hard earned money for. Ups service has become horrible.I own a ccompany and will not be shipping any of my products through ups. I will not be using any UPS services anytime in the future.
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#474408 Review #474408 is a subjective opinion of poster.
Placed order Jan 25 2014. Tracing package--it has gone from Indiana to Montana to Illinois to Atlanta to Nashville and back to Atlanta. On truck yesterday (2/3)...online chat said to expect pkg by midnight--that all pkgs on truck that day must be delivered that day. ...
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1 comment
Anonymous
#782121

How do you come up with a $400 monetary loss for a late package?? Just wondering.

Review
#474325 Review #474325 is a subjective opinion of poster.
Loss
$400
Tags
  • package delivery

UPS Driver is a liar and customer service is terrible

The driver lied that he visited my house for a delivery. No notice was left and my room mates and I were all present at home. Contacted Customer service and they took the driver side... figured. How is this company still operating. The government should really regulate the service these company provide since they really rip people off on the brokerage fee they charge. Now they say they will attempt a second delivery, guess I will have to pick it up at the local post office, seeing how incompetent everything is about this company. PS: companies please do not use UPS as your main delivery agents, you will make your customer mad and they will never buy from your site again.
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1 comment
Anonymous
#999082

Ups are liars. Gucci stop using such a useless company.

That did not attempt second delivery. I was home all day today and checked my cameras. No ups came. Whole day wasted.

You must get a lot of complaints. The service really is disgusting!!!!

Review
#474274 Review #474274 is a subjective opinion of poster.

UPS in Howell, New Jersey - Package delayed for false reason

Package arrived in my state and then was delayed for "weather" it didn't even rain! Now going on day three with no update as to when it will show. Meanwhile my customer sits waiting, who looks bad...ME! Thanks for doing such a great job at holding my package and giving no updates as to when it "might" be delivered. Hopefully it comes in one piece, not like you guys ever deliver anything broken. What a joke ha ha ha ha ha ha ha ha ha ha ha ha ha ah ah What can Brown do for you? Apparently nothing!!!
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2 comments
Anonymous
#781844

Did you stop to think that the weather delay may be at the point of origin......in other words, where you ordered it from?? Just because you have good weather doesn't mean everybody does. BTW, rain is usually not a factor in a weather delay.

Anonymous
#782526
@Bob

Did you read the post. It state the package arrived in the state and then was now being delayed for weather.

It has nothing to do with the point of origin.

In Atlanta this happening quite often. Packages sit in the distribution center for days with no change in delivery status and CS is unable to provide any updates.

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#474223 Review #474223 is a subjective opinion of poster.

UPS in Brigantine, New Jersey - Delievered my package to the wrong person

Ups you guys *** suck. This happened before with this *** company. I payed 40$ for this package and they send it to the wrong person? MAYBE *** USE A GPS. THATS MY MONEY THAT YOURE GIVING TO A RANDOM STRANGER. HONESTLY YOU GUYS NEED TL CLOSE DOWN BECAUSE YOUR EMPLOYEES SUCK ASSSSSSSSS. OH THIS ISNT THE FIRST *** TIME YOU GUYS SCREWED UP. IT HAPPENED TWICE AND ILL BE DAMNED IF IT HAPPENS THREE TIMES. PLEASE USE YOUR *** BRAINS. Frankly you guys are the worse shipping company ever. Deliever the package to the right person you *** sick of UPS
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#474153 Review #474153 is a subjective opinion of poster.

UPS in Edmonton, Alberta - Lied to me....Made delay

UPS charged me $150 for a document shipping. They told me it will be delivered within 6days; however, it took 11days to deliver. So frustrating. They lied to me...otherwise I would have use DHL/FedEX. UPS is bad at commitment. Do not trust them, never. My document was really important to send as early as possible. They just lie to me. *** UPS. They did not understand me importance. Shame on them. After reading this review, please be careful. If you want to send something which is really important or emergency please, my request, do not use UPS. They are not I will never use UPS.
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#474145 Review #474145 is a subjective opinion of poster.

Bought a $5 guarantee delivery at UPS for 3 day delivery

Bought a $5 guarantee delivery at UPS, Guilford, CT to Atlanta, GA. Package (eye glasses for a trip) arrived two days late. Party already left for trip without glasses. UPS said not guaranteed for adverse weather. But I bought a guarantee for three day delivery. What does guarantee cover me for. UPS did not give a refund. In addition they did not every refund the $5 for the guarantee. This package was eye glasses for a seventy eight year old man, who was going on vacation. He left for the trip without the glasses. UPS sells a guarantee, with no accountability.
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Review
#473872 Review #473872 is a subjective opinion of poster.
Loss
$22
Tags
  • UPS guarantee NOT

UPS - My packaged has arrived in Lachine QC 3 times so far....

Ok, so these guys are the slowest place to order anything in my experience, this time this is what happened. Lachine, QC, Canada 01/31/2014 11:00 P.M. Arrival Scan 01/31/2014 8:00 P.M. Departure Scan 01/31/2014 3:00 A.M. Arrival Scan 01/31/2014 2:55 A.M. Departure Scan Lachine, QC, Canada 01/30/2014 1:56 P.M. Arrival Scan Richmond, BC, Canada 01/28/2014 1:10 A.M. Departure Scan Richmond, BC, Canada 01/27/2014 10:29 P.M. Origin Scan Canada 01/27/2014 7:06 P.M. Order Processed: Ready for UPS It took them 12 hours to ship the package for an hour then get it back... ???
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1 comment
Anonymous
#782813

I am having the same issue right now and I am very frustrated. What the guy told me is Arrival scan deos not mean the item is there phisically .

It's just a pre-status they show on the tracking system. A UPS agent told me that on the live chat from theit web site .NEVER UPS again

Review
#473842 Review #473842 is a subjective opinion of poster.