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1.3
Details
I received an email from UPS stating my package would be delivered the next day. The package was from India and I'd waited 5 months for it. I stayed home all day to receive the package, it never came! I received another email that evening saying it would be delivered...
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3 comments
Anonymous
#1634760

Once we gots da money we no more care abouts da box :)

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Review
#1365103 Review #1365103 is a subjective opinion of poster.
Reason of review
Problem with delivery

UPS in Albertville, Alabama - Worst Experiences

I literally dread having any package shipped via UPS. The tracking system is a joke. For every package that was shipped via UPS with an arrival date, it was never delivered on that date. The tracking info states that the package is on the truck for delivery but it is never delivered on that date. I have had to call every time that I was expecting a UPS delivery. I wish that I would have the option to choose carriers; I can assure you that it would never be UPS.
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Review
#1364637 Review #1364637 is a subjective opinion of poster.
Reason of review
Problem with delivery
They sent an email stating no one was home to receive the package (I was home) Yet they cannot even knock or ring a friggin doorbell. Pissed off because I was expecting that package TODAY. So then I call their customer service number and it is outsourced to Asia!!!!...
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1 comment
Anonymous
#1572478

Turn the truck around? LOL....Of course...because you are SOOOOOO special

Review
#1364377 Review #1364377 is a subjective opinion of poster.
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered

UPS in Miami, Florida - They don’t answer emails

I have tried to contact them because because im trying to know the information of my order, and they do not answer any emails.
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Review
#1364263 Review #1364263 is a subjective opinion of poster.
Reason of review
Poor customer service
Featured
1.0
Details
UPS - Family Heirloom Destroyed
My aunt shipped a very valuable, antique, family heirloom, Pairpoint lamp to me through UPS. UPS was to pack and ship the lamp. She says she stressed repeatedly the value and fragility of the lamp and that UPS had reassured her that it would arrive undamaged. UPS did...
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2 comments
Anonymous
#1576030

People will complain about anything. Get over it!

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Review
#1363075 Review #1363075 is a subjective opinion of poster.
Pros
  • Store location
Cons
  • Poor customer service and delivery
Reason of review
Damaged or defective
I have ordered some giant african land snails (classed as live food so they can be delivered) as pets, complete with advanced kit, heat mats and everything. Apparently they couldn't confirm my address even though I paid £7 for delivery. This should have got them to me...
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Review
#1362577 Review #1362577 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$40
Preferred solution
Deliver product or service ordered
1.0
Details
Recipient not in when parcel delivered so it was sent to local access point. UPS tracking info stated it would be available for collection for 10 days but it was sent to Dartford UPS for return to sender after 6 days, just before recipient was due to collect! UPS...
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Review
#1362007 Review #1362007 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$6
Preferred solution
Full refund
I wish there's zero ratings!! I sent 2 luggages same day and 1 was delivered while the 2nd was with the status"out for delivery" for two days. The 3rd day I was told it's missing and they're searching for it.It's been over 2 weeks no trace.Those guys opened my bag and...
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2 comments
Anonymous
#1567916

I called ups about my lost valuables and was asked to file my claims. I have sent an estimate of items i can remember in the luggage today 9/24/18. I'm Just updating the community

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Review
#1361563 Review #1361563 is a subjective opinion of poster.
Reason of review
Problem with delivery

UPS in Toronto, Ontario - Extremely poor delivery and customer services I’ve never see

1.0
Details
Bunch of liers with extremely poor services. Never ever do business with them. If there minus star,I would love to give then -100. My advice is never come close to them.
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Review
#1360894 Review #1360894 is a subjective opinion of poster.
Reason of review
Poor customer service

UPS in Greenville, South Carolina - No stars at all.

1.0
Details
UPS ALLOWS their drivers to steal packages and deliver empty boxes or ripped bags with nothing inside. Spoke on the phone and even went to a UPS store and nothing was resolved and they claimed there was nothing that could be done. This isn’t the first time something like this has happened. Do not ship with UPS!!!!
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Review
#1360574 Review #1360574 is a subjective opinion of poster.