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I had a package sent out on the 19th ups scanned it on the 20th I was told it would be here on the 23rd. I wake up on the 22nd to a email stating it has been rescheduled for the 24th (today). Well I checked the tracker yesterday and it was saying it was in Texas all...
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2 comments
Anonymous
#831837

@MattD78....So says the UPS representative.......

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Review
#501989 Review #501989 is a subjective opinion of poster.

UPS in Kensington, New South Wales - Lost Package - tracking says delivered.

I ordered an expensive product $500 from a company who ships through UPS. After tracking it for a week it arrived in Australia and was noted to be shipped that day. First i was told the tracking was wrong and delivery is the next day. When i arrived home the next day, there was no package or card left and tracking stated it was left at a 'rear door' - i live in a town house and don't have a rear door! After two weeks of following up, i have had the worst customer service and still no package or refund. DO NOT USE THIS COMPANY!!! Untrained staff that simply recite lines to try and get you off the phone and bad customer service!
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3 comments
ll2014
#899460

this company not honest!!!

Anonymous
#834568

I had a similar experience. I placed and order on 5/23/2014 that was said to have been delivered on 5/29/2014.

When I read the tracking message on line it read at 11:00 am the customer did not answer at 11:07 it reads package was left with a women standing on my porch no signature was required. So who did the driver give my package to? I called customer service and was told that an investigation was in place.

when I call to check the status of the investigation I was told to contact the company I ordered from. No response, refund, no package as of 7/1/2014

Anonymous
#831789

Have had what I believe are thieves stealing packages off my front porch..I hate the way UPS makes you pay for any change in delivery...rip off.

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#501791 Review #501791 is a subjective opinion of poster.
Tags
  • UPS Complaints

UPS in Los Angeles, California - Never received my package

I ordered 5 dresses from Macys which UPS stated they delivered on 6/11/14 @ 2:14 PM here is the tracking #1ZA0T5770341055492. The same day I signed and received a package @ 2:17 PM to the same address and UPS knocked on the door. UPS has closed my case -- stating there is nothing they can do. So how can the UPS carrier deliver another package, and notice he had delivered to the same address 3 minutes ago, and an item was supposedly been left on the porch. I have also contacted Macy, they stated they are reviewing the case. This is my first experience having packages not delivered. I have contacted 2 persons that work there, and they stated that this the way UPS handles these situations. No help too me. Rebecca
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Review
#501240 Review #501240 is a subjective opinion of poster.
Loss
$160
One great thing about mobile phones, is the reliability with which they record calls - even missed ones - so there's never any doubt if someone is trying to contact you. My cell is the phone I use for my front door buzzer which allows me to open the apartment building...
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#500778 Review #500778 is a subjective opinion of poster.

UPS in Phoenix, Arizona - I paid them 125.00 to lose my bag and all they said to me was to bad for you sorry.

I paid 125.00 for ups to send my bag 56 lbs of personal Items and clothes from Alaska to Phoenix It never made it. total loss....No refund no nothing!! prescription glasses, all my clothes 2 cell phones shorts socks underpants shirts everything. GONE!!!! I WILL NEVER USE THEM FOR ANYTHING AGAIN. UPS SORRY SORRY SORRY SERVICE! UPS SORRY SORRY SORRY SERVICE! UPS SORRY SORRY SORRY SERVICE! UPS SORRY SORRY SORRY SERVICE! UPS SORRY SORRY SORRY SERVICE! UPS SORRY SORRY SORRY SERVICE! UPS SORRY SORRY SORRY SERVICE! UPS SORRY SORRY SORRY SERVICE! UPS SORRY SORRY SORRY SERVICE! attempt to make it right!
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2 comments
Anonymous
#831838

@MattD78...UPS representative....check other posts he works for UPS......

MattD78
#830182

Was there insurance on the package? That would be an important detail.

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Review
#500743 Review #500743 is a subjective opinion of poster.
Loss
$1000

Ups - Shipping Charge Review from Smithers, British Columbia

I place an order from sleek hair in the U.S. for $120.00 & requested the delivery USPS & instead it is shipped UPS which was an additional &60.00 on top of the $29.99 shipping costs Sleek Hair charged. $90.00 to ship in total. A freaken scam from both companies. My advice is to boycott U.S. purchases unless guaranteed being shipped USPS. After all the UPS complaints, WHY are they still in business. Businesses sending shipments should have to provide the bottom line costs before sending the parcel to a avoid an all & all rip off when it arrives. No professional ethics!!!
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Review
#500653 Review #500653 is a subjective opinion of poster.

UPS could not find an address it has delivered to before

We had a package scheduled for delivery on Friday. According to UPS tracking the package was on the truck for delivery.I kept an eye on it as it was important I receive this package on the day it was scheduled, it was getting late in the day but was still showing to be delivered on time. At about 6:30 it was rescheduled for Monday, reason incorrect address. I called UPS and confirmed it was the correct address. I was told the driver could not find the address even though we have had many delivery's from the same shipper. I asked if i could pick up the package and was told the customer center closed at 5:00 pm and would not reopen until Monday. 1. How could a company as technologically advanced as UPS not find an address? 2. How could UPS not allow you access to you're package on the weekend? UPS totally dropped the ball.
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2 comments
Anonymous
#831991

uh UPS is not technologically advanced. More like semi-retarded, dysfunctional idiots.

MattD78
#830180

1) Even with a GPS there are plenty of places that will not show up on such a device.

2) They do not allow you access to YOUR package on the weekend because they are closed, and aren't going to open an office/depot center for one person.

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Review
#500612 Review #500612 is a subjective opinion of poster.

Ups - Job Interview Review from Halifax, Nova Scotia

Went to two job interviews at ups for a drivers position, And I couldn't help notice the number of immigrants employed there's. I am a white male who never did get a call back for the job and I was qualified for the position.
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#500365 Review #500365 is a subjective opinion of poster.

UPS in Philadelphia, Pennsylvania - Delivery window? My foot!

What is wrong with these people. They tell me my package that I have to sign for will be delivered between 1:30 and 5:30, then I get a notice it was changed to 3p to 7p. Ok so I go to work then i get a notice that they missed me at 10am. What am i supposed to do now. TAKE THE WHOLE *** DAY OFF MONDAY TO WAIT for someone to show up at 7pm! This is ***. IF YOU SAY YOU ARE GOING TO DELIVER AT A CERTAIN TIME. DO IT! I want my deliverers to be freaking delivered! I AM SICK if this every single time!
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1 comment
Anonymous
#829878

The Driver is trying to predict their route for the next day.

Best He or She can do is guess as to the time they will be there the next day.

Next time, the Driver can just put the time window as 7AM-11PM and not try to narrow it down.

Review
#500206 Review #500206 is a subjective opinion of poster.

UPS in Edmonton, Alberta - DELIVERY GUY IS A LAZY LIAR!!

Package arrived on time in Edmonton, AB-- was out for delivery the next day. I waited all day and come 7:33pm driver updates status to "unable to collect funds on first attempt" WHEN HE NEVER CAME BY. And for the second attempt which is today, THE SAME THING HAPPENED!! Now I have to pick up my parcel ON MY OWN. What did I pay them for?! ***, lazy, liars. I DONT EVEN HAVE A STUB because HE DIDNT LEAVE ANY because HE WAS NEVER HERE!! I should have just picked up my parcel the moment it got here!! Useless drivers what are they getting paid for?? To slack off??!!
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Review
#499932 Review #499932 is a subjective opinion of poster.
Tags
  • Waste of money