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UPS in Winnipeg, Manitoba - Unbelievably Late and Completely Unreliable

I, as a small business owner, rely on fast shipping to meet my customer's needs. UPS, let the package sit in Hong Kong for four days, which is completely unacceptable, and then was an entire EIGHT DAYS LATE, when it was only supposed to take 5 business days. When the shipment arrived, they only accept credit card payments, they didn't even warn me about that, and because they couldn't wait the extra five minutes for my receptionist to call me to authorize the payment electronically, and now it will be OVER ELEVEN DAYS LATE. I lost over $1000 in business because of this, and I could lose a major corporate account. I am never, ever going to use UPS to import again, I would call their customer service but I don't even imagine how bad it would be considering how terrible their service is.
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Review
#504751 Review #504751 is a subjective opinion of poster.
Service
Ups Delivery Service
Loss
$1000

UPS in League City, Texas - Rude Delivery Driver

I do not appreciate your delivery guy having a very rude attitude with my parents, my parents were only trying to return a box that the shipping Company stated for them to give back to the driver upon delivery of the corrected item. Well asking the driver to wait for the box being to return was a mistake this is when he started hollering telling them the package should have been on the porch and that he cant take it back because it had been opened well yes it was opened to find out that it was not the correct vase size. I do not holler or scream at my parents and I do not appreciate your UPS driver being disrespectful.
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Review
#504731 Review #504731 is a subjective opinion of poster.
Loss
$165

UPS has let me down

A few weeks ago I ordered shoes for my father to arrive and they actually showed up and knocked but the delivery man was in such a hurry he literally just handed me the package and didn't asked me for my name nor to signed anything. I was a tad confused but he didn't even give me a chance to say anything he literally just ran back to the truck. And of course this kind of behavior has screwed me over. They should ask for my last name and for a signature. I ordered $126 worth of clothes and I have yet to receive it. UPS claims they delivered and was signed as someone by the name Colmeneros. That sounds slightly like my last name but its not. I was home the entire day they claimed they delivered, and it's obvious they sent it to the wrong apartment and that person was dishonest. This is *** how can they mess up like that?
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Review
#504622 Review #504622 is a subjective opinion of poster.
Loss
$126

Speeding Review

Today, June 30, 2014, at 18:33, a UPS delivery van bearing the license plate number NJ 3084 was speeding on Elgin Street, Midlevels, Hong Kong. Elgin Street is a narrow street but with heavy pedestrian traffic. The driver, while driving at high speed, also was honking all the way. UPS provides no channels for complaints of this kind. I shall call the police tomorrow.
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Review
#504543 Review #504543 is a subjective opinion of poster.

Office Worker Review

On june 28-2014 i went to ups facility in san luis Obispo ca. I just try to recover my deliver.and guest wat.a office worker named.Debbie Foster give me the worst attitude and treat me@harassing me .and Plus i didn't got my box.she really need to be addressed.
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Review
#503869 Review #503869 is a subjective opinion of poster.

Destroyed Package Review

3 days in a row ups has delivered a distroyed package to my house. Can't us it's so broken over $500 worth of stuff broke
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Review
#503740 Review #503740 is a subjective opinion of poster.

Ups System Review from Hillsboro, Oregon

I think the UPS system is really bad because you guys do it three attempts and then return the package back to the sender for example my wife and I are we have full time jobs in whenever home Monday through Friday during the hours when you guys deliver so that means everybody that is sent to us has to be sent back on this one of his is home sick or we have to actually not going to work just to receive a package and God knows when what time of the day you guys deliver in all actually a given time so we don't even know when it's going to be delivered so I'm in adults a really bad system you guys have and I'm going to complain about it my phone number is 503-200-7940 I request a call back to talk about this thank you
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3 comments
Anonymous
#840239

Matt: UPS actually knocks on your door???? Here in San Diego they sneak up the stairs, set packages down and sneak back down.

That's when they deliver at all. Since 90% of their deliveries now require no signature, we find that a non scientific survey among about 100 friends, neighbors and co-workers have been missing two or more delivers, never to be found.

Anonymous
#839946

Is this an apartment you live at? Most deliveries can be delivered at the front door without a signature, otherwise call the ups center when you are at work and request the package to be held for will-call, then pick it up after work as long as it's not after 830 I believe.

MattD78
#835137

When would you like UPS to deliver your package? 6PM?

8PM 10PM? If they deliver your package when you are home at 6PM that means they have to deliver everyone's package at this time and people are then getting deliveries at 10PM. I know I don't want UPS knocking on my door at 10 o'clock at night.

UPS is a business therefor they work in business hours. Not sure how you'd like them to fix that.

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Review
#503596 Review #503596 is a subjective opinion of poster.

Package Review

After waiting all day for a package to be delivered they updated the tracking info that evening and said it would be three more days. I find it complete BS and poor excuse of a company it will be almost two week before i recieve my package. What a big freaking joke.
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Review
#503449 Review #503449 is a subjective opinion of poster.

UPS charges $42 import fees on top of shipping for a non woking $80 item

These guys (UPS) charge the most import fees to Canada of any carrier. There fee schedule is non existent they just charge whatever they feel like no matter what the value or size of the shipment. I bought a non working music stomp pedal the size of a bar of soap it's value is $80, I paid $18 for shipping and now they want almost $42 in import fees. Also you have to write a cheque or money order to pay these fees because the drivers don't accept cash. UPS is by far the worst, most expensive and unfriendly company I have ever run across. People be ware! they are a rip off!!!
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Review
#502943 Review #502943 is a subjective opinion of poster.
Loss
$42
Tags
  • Import fees

UPS in Denver, Colorado - 8 days late

Complete wrong tracking number. Waited over 49 minutes to speak with a person to no avail. They suck and have just lost a very major account. We will only go FEDEX now. Go *** yourselves ups . You suck and screwed everything up. Thanks for nothing you *** bags.Eat *** and die and we will do everything to make sure you fail *** holes. You wa nt more god *** words you suck you screwed up everything . You suck and there is no way in *** we will ever use UPS *** bags again. eat *** and die you *** one of the most important shipments we ever had . *** you
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2 comments
Anonymous
#832579

Yes I'm sure you are a major account and will be the down fall of ups; when you resort to posting four letter bombs on complaint sites, you are merely a juvenile who is upset his latest game didn't arrive in when he thought it would. Clowns gotta clown I spose.

Anonymous
#835599
@laugh track

Wait until it happens to you. Im sure you'll be all smiles and jumping over rainbows when your package doesn't get delivered.

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Review
#502748 Review #502748 is a subjective opinion of poster.
Loss
$2000