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Ups - Package Review from Pontiac, Michigan

I missed the first delivery attempt and a note was left on my door. The note said they would attempt to deliver my package the next day. I was not going to be available to sign for the package so I went online and requested that my package be held at the UPS Office. Once I completed the request I was informed that I would have to pick up my package within 5 business days. The next day I took a long lunch break from work and drove 40 minutes to the UPS office and pick up my package. When I got there they couldn't find my package. I checked the tracking number for my package and saw that it had made its way on a truck and attempted to be delivered to my house for the second time. The person behind the counter said "that happens all the time". That is not what I wanted to hear. So now I have to plan another long lunch from work and drive all the way back to the office and hopefully pick up my package.
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Review
#502505 Review #502505 is a subjective opinion of poster.

Go With UPS or FEDEX!

I mailed a 6 lb pkg on Jun17th. It left that post office and went to Memphis. Arrived in Memphis on June 18th. Left Memphis on June 19th, headed for Escondido, Ca. So far, so good. It arrives in Bell Garden, Ca. Post Office, which I found out is like post office ***. It stays there until June 23rd. Then the inept idiots there send it BACK TO MEMPHIS AT 11:04 pm on June 23rd. It arrives BACK IN MEMPHIS IN JUNE 24 th. Then, they send it BACK ON THE ROAD TO ITS DESTINATION. I CALL AND ??? I get to talk to nobody but a *** recording over and over and over. Now I look at the useless tracking and see today, June 25th, and it still tells me NOTHING. NOTHING. IT HAS NOT BEEN UPDATED SINCE IT LEFT MEMPHIS FOR THE 2nd TIME. I PAID $16.00+ to SEND THIS PKG. IT ONLY WEIGHED SIX POUNDS. FORGET CALLING AND COMPLAINING. YOU GET THE SAME RECORDING. I VOTE FOR GETTING RID OF THE WHOLE USPS AND USE UPS. AND WHERE IS MY PKG? THE ONE THAT WAS SUPPOSED TO GO TO ESCONDIDO, CA???? Who the *** knows!!!!!!! Never again. Never. USPS IS IN OBAMAS POCKET AND SUCKS.
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Review
#502478 Review #502478 is a subjective opinion of poster.
Loss
$16

UPS in Riverview, Florida - Express ***

Paid $30 to get my MacBook asap and ordered it on the 23rd now there saying some *** and it'll come on the 28th *** *** heads rudjsnejkskdjdjdjdjjdjdjdj djdkdjdj did. Djdkdjdj d d d d d d d d. D d d d d. F f f f f f f f f f f f f f f f f f. F f f f f f f f f g f g g g g g g g g g g g g g g. G g g g d a a a a a a a a a
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Review
#502472 Review #502472 is a subjective opinion of poster.
Loss
$30

UPS driver is a real piece of work

I work all day, and can't be home to receive packages. I tell companies to send via USPS or FedEx, but some don't listen and send UPS anyway. I live in an apartment complex and our doorbells don't work, and the lazy, good-for-nothing maintenance man won't fix them, no matter how much tenants complain about it. Because of this, I have my neighbor watch for UPS and have previously left instructions for UPS to either leave the package with my neighbor or leave it outside the main door, which is a locked security door. He refuses to call my neighbor because he says the truck has no phone and he won't use his personal cell phone. He's very uncooperative, and insists I sign a slip before I get my package. My neighbor has run for the truck without her coat on in wintertime trying to catch him, and has fallen and had an accident already trying to run downstairs to the truck, things which I did not ask her to do or want her to do. This is the fault of UPS, who could simply leave the package as I asked...but they choose not to. These drivers are arrogant clowns and I wish companies and individuals would put them out of business by not doing business with them anymore. I've never had this problem with FedEx; they simply leave my packages.
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1 comment
MattD78
#832316

Some companies don't have a choice. If they have a contract to ship UPS they are not going to have your package sent by FedEx or USPS.

Review
#502388 Review #502388 is a subjective opinion of poster.

Packages Holding Review

They refuse to hold packages and will not deliver without a ransom being paid. I have items which are not subject to duties so ups charges a brokerage fee.
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Review
#502123 Review #502123 is a subjective opinion of poster.

Package Review

The driver knew I was home but didn't leave my package. When I called to complain they returned my package to the sender.
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Review
#502007 Review #502007 is a subjective opinion of poster.
I had a package sent out on the 19th ups scanned it on the 20th I was told it would be here on the 23rd. I wake up on the 22nd to a email stating it has been rescheduled for the 24th (today). Well I checked the tracker yesterday and it was saying it was in Texas all...
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2 comments
Anonymous
#831837

@MattD78....So says the UPS representative.......

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Review
#501989 Review #501989 is a subjective opinion of poster.

UPS in Kensington, New South Wales - Lost Package - tracking says delivered.

I ordered an expensive product $500 from a company who ships through UPS. After tracking it for a week it arrived in Australia and was noted to be shipped that day. First i was told the tracking was wrong and delivery is the next day. When i arrived home the next day, there was no package or card left and tracking stated it was left at a 'rear door' - i live in a town house and don't have a rear door! After two weeks of following up, i have had the worst customer service and still no package or refund. DO NOT USE THIS COMPANY!!! Untrained staff that simply recite lines to try and get you off the phone and bad customer service!
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3 comments
ll2014
#899460

this company not honest!!!

Anonymous
#834568

I had a similar experience. I placed and order on 5/23/2014 that was said to have been delivered on 5/29/2014.

When I read the tracking message on line it read at 11:00 am the customer did not answer at 11:07 it reads package was left with a women standing on my porch no signature was required. So who did the driver give my package to? I called customer service and was told that an investigation was in place.

when I call to check the status of the investigation I was told to contact the company I ordered from. No response, refund, no package as of 7/1/2014

Anonymous
#831789

Have had what I believe are thieves stealing packages off my front porch..I hate the way UPS makes you pay for any change in delivery...rip off.

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Review
#501791 Review #501791 is a subjective opinion of poster.
Tags
  • UPS Complaints

UPS in Los Angeles, California - Never received my package

I ordered 5 dresses from Macys which UPS stated they delivered on 6/11/14 @ 2:14 PM here is the tracking #1ZA0T5770341055492. The same day I signed and received a package @ 2:17 PM to the same address and UPS knocked on the door. UPS has closed my case -- stating there is nothing they can do. So how can the UPS carrier deliver another package, and notice he had delivered to the same address 3 minutes ago, and an item was supposedly been left on the porch. I have also contacted Macy, they stated they are reviewing the case. This is my first experience having packages not delivered. I have contacted 2 persons that work there, and they stated that this the way UPS handles these situations. No help too me. Rebecca
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Review
#501240 Review #501240 is a subjective opinion of poster.
Loss
$160
One great thing about mobile phones, is the reliability with which they record calls - even missed ones - so there's never any doubt if someone is trying to contact you. My cell is the phone I use for my front door buzzer which allows me to open the apartment building...
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#500778 Review #500778 is a subjective opinion of poster.