UPS
Reviews and Complaints
Return of all packages
I have packages ready and needed them return quickly. UPS excellent service.
I have found UPS to be extremely reliable in delivery and now of course and pick up.
I needed someone to come by as soon as possible as I cannot leave the house right now due to my husband Giannis. Thank you. I look forward to the UPS man who I see regularly comes on my street around 11 o'clock. Thank you for your service today.
It is greatly appreciated so I await the UPS man hopefully this morning sometime to pick up my packages. Thank you for your cooperation service with easy excellence and look forward to them picking up my packages.
Just another one of the tasks I need to do today. Customer service rep was extremely easy.
- Great delivery service
- I have no thank you
Preferred solution: Just my packages picked up today.
Automated machine
User's recommendation: I think you should have a representiive answer the phone. A live person
Lost pkg
User's recommendation: Don’t use ups
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Verified ReviewerPoor service
- Stupid union workers that do not work
Preferred solution: driver to stop refusing to pick up out going packages
Cant get a live agent to ralk to about my package tracking
User's recommendation: Deal with live agents and agents that you can understand
Never got an answer.
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Verified ReviewerIt's really sad that UPS seems to no longer care about it's customers. 75% of comments about UPS on this website are unhappy and angry. And there seems to be no effort from UPS to change that.
- I spoke to a real nice lady saying i would be called back today
- Nobody called back
Preferred solution: They need to straighten up, treat their customers,& their customer's customers with respect, cut out fraud where it's found, & fire those treating the people receiving the packages disrespectfully. Or some new shipping company will eat-their-lunch.
User's recommendation: Start a new shipping company to compete with UPS and drive it out of business. Their customer disservice demands it.
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They are incompetent and loose boxes and take forever to deliver a package.
I just finished reviewing Purolator( they suck still) but right now they are not as bad as UPS. Which ever way you turn in the delivery game all you find is a bunch of lazy, entitled, delivery drivers.
They have no job integrity and no compassion or understanding they are like non efficient drones just trying to do as little as they can to get a pay check.I get live air plants shipped to me from Vancouve.If I was delivering packages I would deliver the living things first. Its common sense. Not only are they always late or they leave packages out side my apartment building or they buzz me and tell me to come down and get it. When they are supposed to deliver right to your door.1 time this delivery dude was just sitting in the lobby playing a video game on his phone.
A lot of the delivery people cant even speak or read English. They take a picture of the package out side a door with no number shown. Every door i looks the same In An apartment building.they have lost my box of airplants I bought from a sweet store in Vancouver. They couldnt care less.
I hold the management team( I use the word team loosely) responsible for this. They do not hold these lazy sloths accountable for their actions also hire people that can read and speak English. I am not being racially unfair. I am being realistic.
In a country where numbers and sentences are written in English does it not seem logical that you must! be able to read and speak the language ,in a service industry dealing with the public?
. UPS Where are my air plants ?
User's recommendation: UPS and Purolator both suck so maybe stop buying on line and go to the store. I don’t know we are all stuck between suck and sucks more.
Didn't get my package that they said was delivered
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Verified Reviewer | Orange Beach, AlabamaResolved: UPS driver lied about delivery
It has not been resolved.
Your driver posted this as being delivered to my front door. A complete lie.
I am on the third floor and your driver last Friday dumped it on the ground downstairs. I work from home so I'm home all day. My neighbor found it at 4:30 pm and brought it up. The last time one of your diversity hires did this, a rug was stolen, again left thrown on the ground at the first floor.
You better clear out from your employ all the liars and those too lazy to do their jobs correctly. You're the last carrier that has "employees". Don't become a FedEx or the USPS, all contract employees. I'm so disappointed again, a second time, to have a rug dumped on the ground downstairs and then have your driver lie and say he delivered it to the front door.
I'd fire him immediately for lying. You've got untrustworthy people in your employ.
- Front door delivery
- Able to count on ups
- Getting too many lazy employees that lie about deliveries
Preferred solution: Your driver sanctioned for lying about his delivery to the front door.
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Verified ReviewerMy Failed Didlo Experience
I am writing to express my deep dissatisfaction with the recent experience I had with your company. I purchased a $700 Yoni Pleasure Palace *** online, and the seller shipped the item with your company.
However, I was extremely disappointed with the behavior of the driver who was assigned to deliver my package.
The driver was rude and unprofessional, and did not deliver my package properly. He knocked on my door and made fun of me, and then left without delivering my package.
This behavior is completely unacceptable and unprofessional for a company of your reputation.
To make matters worse, when I attempted to reach out to your customer service department, I was met with complete silence. I received no response from your team, and was left feeling ignored and unsupported.
I expect a call about this
Area code 480
3 middle 208
Last 4 4620
- Fast
- Never arrives
Preferred solution: Full refund
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Verified Reviewer | Redmond, WashingtonBecause ATT send me a package and they sent me a message with problems for my address
More than once when ordering from Amazon using usps delivery packag is lost!! I am now going to contact the AG oficee to file complaint against USPS, terrible delivery service.UPS is soooo much better
User's recommendation: Do not use USPS if at all possible. I have had items stolen out of pakg twice this past year.
No help at all
User's recommendation: Don’t ship with UPS
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Verified ReviewerSupport Contact is worthless.
- Late delivery
Preferred solution: Deliver product or service ordered
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Huh? I couldn't understand any of this ?
Does she have a beef or what?
That UPS person didn't say, "thank you" as a con? I'm totally lost here