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UPS in Washington, District Of Columbia - LOST MONEY AND TIME

1.0
Details
UPS said the package was "out for delivery'. I called prior to UPS closing and they said I would get my package that day. A couple of hours later, the package was no longer "out of delivery", but in "transit." I needed the items that day to pick a flight in the morning and take the items. No one could help. I will NEVER again use UPS. The service is poor, the staff is incapable of offering solutions, and they made me lost time and money. I cancelled Amazon Prime (where I ordered the items) altogether. Will use other services.
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Review
#535085 Review #535085 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$150
Preferred solution
Let the company propose a solution

Allen Texas UPS store employees have their head in their......

Received a package from Colorado and had to return it to the sender. I took it to the Allen Texas UPS Store, had the UPS shipper document in hand, and handed it all to the employee. Two days later the package showed up on my door. The employee didn't use the new shipping label to cover the old label, and there ya have it. If you ever have to use UPS, which I don't recommend, remove all labels on the outside of the box yourself. If you trust them to do their job, then I have a bridge in Arizona to sell you. UPS sucks!
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Review
#534986 Review #534986 is a subjective opinion of poster.
Reason of review
Poor customer service
Tags
  • UPS Incompetance

UPS in Flagstaff, Arizona - LAZY, LYING DRIVERS AND SUPER-RUDE PERSONNEL

1.0
Details
I NOTICE THERE'S NO PLACE TO LEAVE A COMPLAINT ON THE UPS WEBSITE ABOUT SERVICE ANYWHERE. FOR GOOD REASON. YOUR DRIVERS ARE LAZY LIARS AND THE WOMAN WHO HANDED ME MY PACKAGE IN FLAGSTAFF, AZ ENDED OUR "CONVERSATION" BY TELLING ME I SUCK. I HATE UPS PASSIONATELY AND WILL DO EVERYTHING IN MY POWER TO GET MY MAIL ORDER MEDS DELIVERED BY THE USPS. I GO IN AND OUT OF MY FRONT DOOR EVERY DAY TO COLLECT MAIL. YESTERDAY THERE WERE THREE NOTICES ON THE DOOR, WHICH I COULD NOT HAVE MISSED IF THEY HAD BEEN PLACED THERE ON THE DAYS NOTED.
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Review
#534915 Review #534915 is a subjective opinion of poster.
Reason of review
Poor customer service
Tags
  • Despicable people

UPS in Miami, Florida - OVERALL POOR SERVICE

Every time I have to deal with UPS it's a hassle and I am always inconvenienced by the drivers and delivery times. They rarely come within the gaping 4-hour window provided and sometimes do not deliver at all that day. Several times they have left notices on the door that no one was home, when in fact I sit by the front door waiting because I've learned over the years that this is a little ploy of theirs if the weather is not so good or if the package is heavy...ESPECIALLY if the package is heavy. There have also been times when I have left a signed note on the door for the package to be left in a certain area, ~ one where no one can see, ~ and again I will find a notice on the door. When calling customer service, I am told that it is "up to the driver's discretion." Well, it's not his *** package!!! It's not up to him/her what to do with MY property or to go against my instructions. OVERALL, THIS IS A TERRIBLE SHIPPING COMPANY AND I CANNOT UNDERSTAND HOW THEY HAVEN'T BEEN DRIVEN OUT OF BUSINESS BY THEIR COMPETITORS OR COMPLETELY ABANDONED BY DISGRUNTLED CONSUMERS.
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Review
#534762 Review #534762 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

Late Delivery Review

Well.. It looks like lately ups is delivering late. I had 2 packages to be delivery today sept. 15. 2014. But now it said it will be for tomorrow. No more ups !!
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Review
#534495 Review #534495 is a subjective opinion of poster.

Ups - Package Review

I ordered a package online and was never delivered. I checked tracking info and guess what it shows delivery at 3pm. Package placed by front door it says. So I checked my 24 7 night vision cameras and my backed up videos. Why didn't I see the ups guy truck or box? I guess my camera can't detect ups people. Now I'm shopping for new cameras. Unless ups is full of *** and lie and write false delivery paperwork. Hummm I wonder
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Review
#534400 Review #534400 is a subjective opinion of poster.

UPS in Edinburgh, Scotland - UNRELIABLE DELIVERY SERVICE

I was at home with my friends & family and no one pressed the door bell or buzzer.When we went downstairs later to check our letter box.We saw a card saying it is their 2nd attempt to deliver my parcel & that is a lie.The courier driver lied & i called UPS the next morning to re deliver my parcel.They said its the 3rd attempt & they have sent it back.That is very disgusting,it is a very unreliable service for a company like that.I explained everything to the customer service advisor and he told me to make this complain.I do not know why UPS will employ a driver that will act this way.
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Review
#534251 Review #534251 is a subjective opinion of poster.
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution

UPS in Michigan - "Open the pod bay doors, HAL."

1.0
Details
UPS reported my AT&T equipment order undeliverable, based on the address--the same address that the phone company has been mailing bills to for the last 50+ years. It seems that address has an outcounty letter prefix, from an older mailing system. It's never been a problem with the Post Office, and it never was a problem with UPS drivers and managers who have worked in county for a month or more. But the UPS bot runs things now, and so I have to wait another week for phone service. https://www.youtube.com/watch?v=7qnd-hdmgfk That, or there were too many left turns involved.
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Review
#533983 Review #533983 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$70
Preferred solution
Deliver product or service ordered
Tags
  • UPS robot

UPS in New Jersey - THE WORSE DELIVERY SERVICE EVER

I PURPOSELY STAYED HOME AFTER CHECKING ON LINE WHEN MY PACKAGE WAS TO BE DELIVERED THE 1ST DAY A SLIP AMAZING APPEARED IN MY DOOR NO ONE RANG DOOR BELL OR KNOCKED /2ND DAY THE SLIPED STATED THEY WILL DELIVERED BETWEEN 2 AND 5PM I WENT IN FRONT OF MY HOME AND SAT THERE FROM 1:30PM TO 6 :10PM NO SIGHT OF UPS I THEN WENT BACK INTO MY HOME AND CALLED UPS GAVE THEM TICKECT INFO WAS TOLD DRIVER STILL OUT I WILL RECIEVE MY PACKAGE BEFORE 7PM I WAITED TIL 7:30PM STILL NO UPS I CALLED UPS BACK I WAS TOLD AGAIN DRIVER IS STILL OUT ON THE ROAD I WILL RECIEVE MY PACKAGE 8PM STILL NO UPS I CALLED UPS AGAIN WAS TOLD THAT DRIVER ATTEMPTED TO DELIVER PACKAGE AND I WAS NOT HOME THE DRIVER WAS A LIAR AND SOME. THE 3RD DAY I CALLED AND REQUESTED TO SPEAK TO THE SUPERVISOR I TRIED MY BEST TO REMAIN CALM I WAS PISSED ASKING TO SPEAK TO ANYONE THERE WAS A BIG MISTAKE THE SUPERVISOR ONLY UPSET ME MORE.THESE UPS ( UNDER PAID SLAVES ) GIVE US THE SERVICE THAT THEY ARE PAID TO GIVE .UNFORTUNATLY ME THE LITTLE CUSTOMER IS BEING USED AS RETALIATION TO THERE OVER WORKED UNDER PAID JOB LOADS I HAD TO GET MYSELF CALMED DOWN BEFORE I COULD MAKE SENSE OF WHAT HAD OCCURED BUT THE OUT COME IS THIS I CANCELED ORDER. I CONTACTED OVESTOCK.COM AND REQUESTED THEM TO MAIL ME THE ITEMS TO USPS I FEEL IF I HAVE TO COME OUT TO PICKUP MY PACKAGE I WOULD RATHER GO TO THE POST OFFICE .I WILL NOT PAY FOR DELIVERY SERVICE AND GO TO THERE STORE TO PICKUP MY PACKAGE THAT IS RIDICULOUS .UPS IS A DELIVERY SERVICE AS PREVIOUSLY READ IN ANOTHER REVIEW THIS COMPANY CATERS TO COMPANIES ONLY US LITTLE CUSTOMERS EVEN THOUGH IF YOU ADD US UP ACCOUNT FOR A GREATER AMT. WE ARE NOT GOING TO GET BETTER SERVICE FROM THIS COMPANY UNLESS WE BAND TOGETHER AND STOP USING THEM FOR ANYTHING .SO IF ANYBODY IS LOOKING TO START A NEW BUSINESS .THIS WOULD BE A GOOD BUSINESS TO START PROVIDING IF THEY WANT IS LITTLE PEOPLE LOL
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1 comment
Anonymous
#870940

UPS is not under paid by all means. My dad retired from there after 30 yrs.

the guys that deliver to your house has over 100 stops a day to deliver more people's stuff just like Fed Ex.

Difference in pay differs between UPS and Fed ex is b/c UPS is union an Fed ex is not. So if you think making $75k+ a year is underpaid then you have no brain.

Review
#533922 Review #533922 is a subjective opinion of poster.
Preferred solution
I REALIZE THIS IS A HUGE DELIVERY SERVICE BUT DON'T TAKE ON A RESPONSIBILITY IF YOU CAN NOT FOLLOW THRU I SAT HME 3 DAYS FOR A DELIVERY THIS MAN NEVER ATTMPTED TO DELIVER ME AND THIS IS NOT THE 1ST TIME I HAD THIS PROBLEM WITH HIM

UPS drivers are lazy *** POS!

1.0
Details
Even when you're home, Drivers come to the door to attach missed delivery note, but won't knock or ring the doorbell for heavy items. When called, they suggest will-call so that you have to come pick it up, or wait until next delivery. I hate these ***! Filing complaints is worthless. Aside from poor service, they steal! Disgusting! Businesses who utilize them will not be getting my business in the future! Why pay for delivery only to receive your package when/if they decide to deliver if they don't keep it themselves, forcing you to file insurance claims for lost items.
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Review
#533843 Review #533843 is a subjective opinion of poster.
Reason of review
Problem with delivery