UPS
Reviews and Complaints
Other Product Review
DO I HAVE TO STAY HOME FROM WORK TO GET MY PARCEL!!!
Delivery Crew Review
7 pkags in 3 weeks DELAYED for no reason
Preferred solution: Refunds, written apology, call from corporate office top dog and permanent solution
Delivery
UPS'S INABILITY TO PERFORM PRIMARY SERVICE
- Tracking tool
- Inabilty to perform primary task
- Delivery
- Deception
Preferred solution: Let the company propose a solution
They said they attempted a delivery and I was sitting here all day waiting.
- Incompetent delivery driver
- Delivery
- Poor customer service
Recurring Problem...
- Unethical business practices
- No supervisor to talk too
- Poor customer service
Preferred solution: Full refund
Poor customer service and extra charges
- Poor customer service
- Delivery
- Overcharging rate
Preferred solution: Deliver product or service ordered
Waited all on UPS, all day no show.
"Severe Weather Conditions" = Smokescreen
Package delivered to management office, no notice left
This is the second time UPS in Durham, NC failed to deliver my packages to me, left them at the apartment management office, and did not leave a note at my door. I have been waiting for these supplies all month, they were delivered a week ago and the only way I know this is because I contacted the sender.
These are diabetic and incontinent supplies for an elderly Alzheimer patient. The packages are really big boxes and I now have to find a way to get them. I was at home waiting on the day they say they left them, but they do not even bother to come to the door. I requested previously that they not be left there, but at the door or returned to UPS and I would pick them up if I'm not at home.
The delivery people for this UPS don't seem to care or have any idea of how they do their job.
If they'd just come to the door to leave a note, they would have known someone was at home. Tired of their laziness!!
- Incompetent delivery driver
- Delivery
Bad delivery
Review in Shipping category from Dallas, Texas
Package Review
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My grown kids live in apartments.When ever they order anything they have it sent to my house since I am home all day.Do you have a parent or friend that is home most of the time?Do you have a elderly neighbor who is home get your packages for you?Their are all kinds of soultions I am sure you can use..just think outside the box.
UPS is a business and guess what, they work in business hours as well. If they wait until people start getting home from work to deliver packages that means they don't start deliveries until 4PM and people would be getting knocks on the door to sign for a package at 10-11PM. So you can either be home and sign for the package, have the package delivered to your work or some other address where someone can sign for it, or tell UPS they need to start having packages delivered at 10 o'clock at night.