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Sent a package on Thurs, Jan 2, 2014.It was supposed to have a Sat.

delivery going from Virginia to AL. When checking on the tracking, it went to Doraville, GA then to Nashville, TN. Said it was in transit and on time, delivery was on schedule. Sat.

came, package didn't arrive. Checked today, it's in Louisville, KY!!! Guess they don't know where AL is located. When it was in Doraville and even when it was in Nashville, it was at the most within 3 hours of its destination!!

My husband called and got the run around and was told that it would arrive tomorrow. My husband asked about reimbursement and was told we'd just have to wait. Doubt if we'll see reimbursement!

Sent two other packages to AL that weren't 2nd day delivery on the same day at the same time (Jan 2), and they arrived Mon (Jan 6)....So much for 2nd day being faster!Will never use UPS again.

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Anonymous
Newark, New Jersey, United States #769780

If you paid for saturday delivery and it arrived monday due to pretty much anything but weather, ups will refund your money. So file for your gsr and stop crying, geezus what a bunch of crybabies.

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