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Ups - Iphone 6 Plus Shipping Review from Lubbock, Texas

1.0
Details
My husband ordered a iPhone 6 Plus from eBay November 28th. It was shipped via UPS on December 5th and received in town where I live FINALLY on December 15th at 2:51am. From there it was either STOLEN or went "missing" and I've YET to receive my phone!! The sender is waiting on UPS to claim it "lost" so the sender can resend another one and UPS will have to pay sender for value of phone $746.00!! UPS is not in any hurry to help and I'm so pissed!! I will be filing a formal complaint with CEO of UPS I can promise you!!
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Review
#575196 Review #575196 is a subjective opinion of poster.
Reason of review
Problem with delivery

Ups - Gift Shipping Review from Corona, California

I ordered a gift for my son that was supposed to arrive on December 24th, UPS website said it would arrive on the 23rd. I was like that great, a day early! Well there went the 23,24,25,26 and still no gift for my son. I checked on line and it said it would be late one business day because of a sorting mistake. This is the second time UPS has done this. They are a *** poor company by far!!!! Im done with them, all fed ex from now on.
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Review
#575055 Review #575055 is a subjective opinion of poster.
Reason of review
Problem with delivery

UPS in Kissimmee, Florida - Stated that unable to deliver the recipient at the shipping address has moved

1.8
Details
My package was due to be delivered today Dec 27 2014 for my three year old daughter. When I checked the delivery, it states that I had moved. I am currently at the home as I write this email What ***!!! I immediately called UPS and after being placed on hold for a long time I was told that I needed to correct my address. I told them that nothing was wrong and that I did receive packages for other BETTER couriers such as FedEx. FedEx makes no mistakes. I think that the driver was just not up to working and decided to take the easy way out
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Review
#574961 Review #574961 is a subjective opinion of poster.
Cons
  • Customer service agents
  • Poor customer service
  • Unethical business practices
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered

UPS didn't deliver Christmas, but FedEx did.

Ordered some outdoor gear on the 18th of December, still haven't received my package (UPS shipping). Estimated delivery is now the 29th for what should have been 3 day shipping. That's 11 days. Wow. Even the post office does better business than that. Ordered 4 mp3 players from different companies on Amazon on the 22nd. 3 units were sent through UPS whose website showed delivery by the 24th. NOW their site says shipping information is "not available at this time." In other words, NO estimated delivery date. FedEx was able to deliver the other mp3 player in 2 days, in time for 1 out of 5 Christmas presents. Thank you FedEx, as usual the better option. Xmas Scores - UPS 0 of 4 FedEx 1 of 1
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Review
#574887 Review #574887 is a subjective opinion of poster.
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution

Other Product Review

1.0
Details
Horrible company very fraudulent n misleading ruined xmas for my family
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Review
#574801 Review #574801 is a subjective opinion of poster.
Reason of review
Poor customer service

Package Review

1.2
Details
SHIP UPS if you want lied to..have packages late / or possibly lost christmas after paying double .wosrt customer sevice..no body knows anything. .STAY FAR from UPS!! or youll be heartbroken, and pissed off!! SHIP FED-X
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Review
#574727 Review #574727 is a subjective opinion of poster.
Reason of review
Problem with delivery

Ups - Dvd Player Shipping Review from Greenville, Michigan

I use ebay quite often and many oeople insist on using ups and I have no idea why. They are expensive, they dont deliver on weekends and their timing is less than satisfying most of the time. Of the three main parcels services ups has disappointed me more times than not. The most recent; I bought a dvd player and it said it was picked up on a sat.12/20/14 It did not move until the following mon, then it moved until 12/24/14 where it has sat since 430 am on Christmas eve. It is now friday 12/26/14 at 8:45 am and the *** thing still hasnt moved. It was supposed to be a Christmas present and I buy the item with ample time to get here. Ups, your timing sucks, the fact you dont deliver to my area on sat. Is pathetic. I also, this past christmas week had a package that said it was delivered and I was home all day and know it had not been. I call customer service and the lady tells me to contact the seller of the item. How the *** is it the sellers fault when you *** offs say you delivered a package and you did not. The next day, ill be damned if it wasnt dropped off with another package that was due. Your "top notch" driver must have said he delivered but actually forgot to deliver it. Bravo. Your entire staff is incapable of their daily duties to the public for which they work. I put in a request for every package I buy for someone to use a different carrier. UPS is the worst option PERIOD.
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Review
#574617 Review #574617 is a subjective opinion of poster.
Reason of review
Problem with delivery

UPS - Review in Shipping category from Rockford, Illinois

did it hate ups usps fedex much better
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1 comment
Anonymous
#1079105

Sent several packages to friends and family. One of the boxes was CLEARLY marked as "fragile".

I gave my package to the lady behind the counter and she asked if I padded it enough. She then promptly drops the package into a cart. Lady behind the counter was obnoxious and rude. I also paid for 2 day shipping.

Package took a week to get to the destination. It was a Christmas gift and, although I did not want to have to ask, I asked the recipient to open it.

The retired candle holders I sent were shattered and the box crushed. Don't go to the post office in Caldwell, ID...

Review
#573998 Review #573998 is a subjective opinion of poster.

UPS in Cleveland, Ohio - Middle of Driveway

Yesterday a package came from UPS. I've been very excited for this particular package, the shipping was quick, great. But what really got me is I never knew it was delivered until I went outside. They didn't notify the delivery through any means at all. My only indication it was delivered was me going outside and seeing that they placed it IN THE MIDDLE OF THE DRIVEWAY! Think about that for a second. Nothing stopped a car from rolling over it (the package was full of powder and glass, so that wouldn't have been any fun) or a random person from taking it. If you are considering shipping by way of UPS I highly recommend against it. No notification, nobody came to the door to tell me it came, no emails, texts or calls... Despicable.
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Review
#573958 Review #573958 is a subjective opinion of poster.
Service
Ups Delivery Service
Reason of review
Problem with delivery
Preferred solution
Nothing, an apology at the least.
Tags
  • Bad Shipping Practices

UPS in North York, Ontario - THEY NEVER SHOW UP AND SAY THEY DO!!!

2.5
Details
I called for a pick up at my work for next day delivery, confirmed address, phone number etc, good to go.. next day.. nothing, no driver showed up at all, box was still there by end of day. I called UPS, they said the driver stated that the "package wasn't ready" ARE YOU KIDDING it is boxed ,taped, and has an electronic sticker on it ready to go! HE never showed up. Again I requested a pick up for the following day, and again the same thing happened. I called again today, and said that they are going to pick up the package TODAY and NOT charge me because this is ridiculous. they said he would be here before 4pm. it is currently 3:57pm and my package is still sitting here. THE WORST COMPANY I HAVE EVER DEALT WITH! Should they fail to show up today, I will be sending a personal letter to the company and will no longer request services from them. This is a bunch of BS.
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Review
#573891 Review #573891 is a subjective opinion of poster.
Service
Ups Delivery Service
Cons
  • Delivery
  • Customer service
  • Dealing with issues
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution
Tags
  • UPS courier service