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UPS in New York, New York - Undelivered package

I ordered an iPhone from t-mobile. Waited all day for delivery today, 3/4/15, while tracking my package on their website. At 4:25pm, I received notice that my package was sent to a drop off center for me to pick up. UPS Driver did NOT ring my bell to attempt delivery, just took all packages for my apartment building in Brooklyn, NY to the drop off center. Now I have to wait for a delivery tomorrow. This is UPS new way of delivering packages. Their drivers place notices on the entrance of your building without attempting to ring your bell and then take your package to their drop off centers.
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Review
#603663 Review #603663 is a subjective opinion of poster.
Reason of review
Problem with delivery

UPS in New Hampshire - Won 't deliver to my house

3.0
Details
i live on a town maintained dirt road, granted there is some snow on it but it is plowed and sanded. The driver won't even try to come down. i have oil trucks deliver, propane deliver . there is enough room to turn a tractor trailer around here, but the lazy driver just doesn't want to go 1/2 a mile out of his way to deliver to me. i called the company and his supervisor stands by his drivers word. this is a new driver and for 15 years we had no problem until this 1. so now we have to go out to meet the driver when he is in our area if we want delivery. if i have choice i will pay to have another carrier ship packages and never use UPS again
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Review
#603661 Review #603661 is a subjective opinion of poster.
Reason of review
Problem with delivery

Other Product Review

My little girl went to take her dog on a walk, and ups was speeding Thur our neighborhood an almost ran over her like starting inching up on her so,my daughter did the right thing and ran, she dropped something and ups tried running over it. I I'm very upset about this and will not use them again.
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Review
#603505 Review #603505 is a subjective opinion of poster.
Reason of review
Poor customer service

UPS in Desoto, Texas - Missing package

A two day delivery, has taken over a week. Everyday I would get a text, "out for delivery" a week later I'm still getting the messages. Got a call from a person from UPS, and she says the package hasn't left the bldg. And she don't know when I will get my package. I asked if I could pick it up, and they said , "we'll get back to you" a day later and I'm still waiting. .....So frustrating. I wish I had the right phone number, to the right person, I would let them know how I reaally feel abou it.
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Review
#603499 Review #603499 is a subjective opinion of poster.
Cons
  • Delivery
Reason of review
Problem with delivery
Tags
  • Ups Shipping

Ups Manager Review

1.0
Details
Ups last date to be delivered And yet No box. I called up there and they don't know where it is. If u get the chance to pick go with fed ex they are way faster and more friendly. customer service Was no help. I even talked to the manager and no help.
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Review
#603108 Review #603108 is a subjective opinion of poster.
Reason of review
Problem with delivery

UPS in Dothan, Alabama - DELIVERY DRIVER

I live on Park Ave. here in Dothan Ala. , and EACH and EVERY time local UPS drivers deliver a package here on Park Ave. ( like today at 1:30 ) they insist on honking. FIRST: This is a very busy street , and there is already a noise problem. There are 2 nurses , one is an ER nurse , and both work 3rd shift. Not to mention 2 disabled ladies that are both in wheel chairs. Add to that , a 3 of seriously ill people including some elderly people But your guys insist that they honk when they deliver a package. They " try" to justify it by saying it alerts cars they are stopping. That is the most idiotic and insane reason I have ever heard. What ever happened to COMMON COURTESY and COOMON RESPECT for our fellow human beings..... SECOND: USE the FLASHERS or turn indicators on the vehicle. That is what they are there for. THIRD: Pull off the street EACH and EVERY time there is a driveway , ESPECIALLY on busy streets like Park Ave. here in Dothan Ala. I had a supervisor call me the last time I complained , and it was more him chewing me out for complaining than anything else. Someone suggested to me that , maybe the guy that called me had a problem with veterans. Of course , he defended the practice of honking. Big shock there. The problem with Dothan is the true " Good Old Boy " mentality rules the day here. So it is pointless for me to complain to anyone locally. As I said , this is now the second time I had to ask that this practice be stopped , and UPS trucks start using their FLASHERS , and TURN INDICATORS. It would be helpful if all your drivers locally read the Alabama Driver's Handbook. A driver safety course would be a big help as well , as long as it is conducted by the company itself ....and then by someone from say Birmingham or some place else. PLEASE do not have ANYONE locally contact me , as I do not wish to be chewed out or lectured to a second time ! Thank You, B Chandler.
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Review
#603087 Review #603087 is a subjective opinion of poster.
Reason of review
Problem with delivery
Preferred solution
STOP having Dothan area UPS drivers honking , and use FLASHERS , TURN INDICATORS , and just plain old PUMPING the BRAKES a few before stopping to deliver a package.

Package Review

2.0
Details
Tracking program is essentially useless. It doesn't update nearly fast enough to provide any any real value. Also, I recently had a package missorted which resulted in a 5 day delay. So rather Than receive it in 4-5 days, I'll get it 10. Thankfully, the shipper sent another with expedited shipping at no cost to me.
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Review
#602988 Review #602988 is a subjective opinion of poster.
Reason of review
Problem with delivery

Package Review

1.0
Details
My package from North Carolina took two weeks and then I had to go to the ups and get it. Yesterday my package was hung on the mail box 100 yards from my house and I found it on the ground wet and muddy. I will never order anything again that is shipped by ups.
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Review
#602911 Review #602911 is a subjective opinion of poster.
Reason of review
Problem with delivery

UPS is a nightmare.

They are obstinate and defiant. Much worse than the postal service, and they are a private enterprise. My driver is a ***. He matches Einsteins definition of insanity. Every time I am supposed to get a package, I get a note on my door saying that I have to be there to sign for it in person. I suspect that he is too shiftless and lazy to actually carry a package to a 3rd floor apartment. Refuses to leave packages at the office. Just as maddening is the UPS organization that is totally unwilling to do anything to fix their broken system. One weak link is the discretion that they give their drivers; typically below average, shiftless, high school dropouts I suspect.
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Review
#602842 Review #602842 is a subjective opinion of poster.
Cons
  • Incompetent delivery driver
  • Poor customer service
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

UPS not able to deliver

I bought an item and opted for UPS to deliver it. When I do the tracking on UPS website, it says it has arrived at the final destination and all that is left is for them to deliver. I have waited for a month though, when I call them they tell me it has not arrived. This is quite bad as I thought UPS is a big and reputable company who would not do such and they have an accurate tracking system which ensures that nothing goes missing. I am still waiting for them but they keep telling me that they have not received the item.
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Review
#602785 Review #602785 is a subjective opinion of poster.
Cons
  • Delivery
Reason of review
Problem with delivery
Loss
$200
Preferred solution
Let the company propose a solution