UPS
Reviews and Complaints
Ups Shipping Review
Unhappy
BOX DAMAGED
Preferred solution: Ups drivers need to be held accountable for,their poor service you see it all the time how they treat customers packages and just throw them shame on them
Ups Driver Helper Job Review
Nasty UPS Driver
- Delivery service - very nasty driver
Ups Shipping Review from Ketchikan, Alaska
Worst customer service. Why?
Because it is outsourced to the Philippines. No common sense, scripted answers, and if you make a complaint about them, it goes straight to the same place. UPS doesn't want to know their 2nd class choice of handling customers is not going well. I live on a 14 mile island and the South got left off the address.
They have had it three weeks, not a word. I call "customer service" and they tell me it is going to take another 48 hours for the computer to notify the distribution center.
Guess what, it took 4 days later. UPS will never do any better because they have made sure you have no way to contact anyone who matters.
Ups - Delivery Service Review from Bellshill, North Lanarkshire
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Verified Reviewer | Harrisburg, PennsylvaniaUPS IS A JOKE
Preferred solution: Let the company propose a solution
Ups Shipping Review
Worst customer service ever
Ups Customer Care Review
Worst courier company in the world
- Slack of communication
- Tracking tool faking delivery date
- Ups at all
I wouldnt ship UPS/I will use FED Ex
Ups Staff Review
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | North York, OntarioUps Shipping Review from North York, Ontario
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I live in the Philippines. I had a package sent here from the US.
UPS increased the value of the item by a factor of 3 for duties and taxes.
It has been with the UPS Representative Company here for three weeks processing. Last time to use UPS!
Just to understand, the Shipper did not put the entire correct address on the label, and it is the up to UPS to figure out the correct address?
Personally, I would be steaming mad at the shipper.
If they had put the correct address on the label in the first place, you would have you item.
Put the blame where it belongs, and it does not belong here!