UPS
Reviews and Complaints
Ups - Delivery Service Review from New York, New York
Ups Delivery Service Review
No UPS delivery when told by customer service it would definitely be here by 7
So for 2 more days I waited at home for by delivery, having been emailed to tell me that it would be delivered. Nothing the second day except they had the nerve to tell me that I wasn't home.
The third day I caught the UPS driver. i was on his list but the furniture was not on the truck. Later that afternoon they had the nerve to call to say they had attempted delivery and I wasn't home (45 minutes after the truck incident). I was home.
I told them to return the furniture, which I really wanted, because I couldn't deal with it any more or take more time off from work. The company I ordered from also attempted to get information after the second day and were told that it hadn't been on the truck and they didn't know where it was.
However, by the third day I was told it was on its way, so I again stayed home waiting and caught the driver who told me he didn't have it. I have filed with the BBB but only received an email that they are looking into it and are sorry I was frustrated.
Ups - Delivery Service Review from Costa Mesa, California
UPS is passive agressive
- Customer service at the store
- Notice not left
Preferred solution: Price reduction
Ups Delivery Service Review from Bridgeview, Illinois
Ups Customer Care Review from Walnut Grove, Georgia
Ups Standard Delivery Service Review
Ups Ground Delivery Service Review
UPS refuse to drop the package at my door
Preferred solution: Deliver product or service ordered
Collection At UPS Drop Off Point
I recently used a collect at UPS drop off point service for a delivery from Decathlon but I was not permitted to collect the item without a passport or driving licence (photo id). I protested that no instruction of the requirement of a photo id had been given to me and no such rule existed on the UPS site but the agent could not release the package.
I contacted UPS UK and an agent arranged to have the package delivered by today. It is after 8:30 PM and UPS is closed but no delivery because the package is still at the drop off point. Nobody from UPS turned up!
Am I happy to recommend this company. *** no, Ultra Poor Service!
- Bad service
- How they mess up over and over
- Delivery drop
Preferred solution: Let the company propose a solution
Ups Delivery Service Review from Ennis, Clare
Shy Guy Review
Driver does not ring door bell
Ups Vehicle Driver Review
- Prev
- 1
- ...
- 229
- 230
- 231
- 232
- 233
- ...
- 506
- Next
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
Well no *** your going to need some sort of id...that's just common sense ...sorry but that's not ups fault that is on you...