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UPS: The worst delivery service in the world.

I ordered business cards online and the delivery service provider is UPS's next day delivery. The package was mailed on July 23, 2015. As of July 29, 2015, not any delivery has ever been made. I called UPS many times, but none of the UPS stores in the city are UPS !!!!!!!!!!!!! They said they were not UPS. UPS does not have any local contact number to call. Although my address is in the city center next to the city hall, UPS driver seems does NOT know where my address is. So *** !!!!!!!!!!!!!!!!!! My business has been negatively affected due to lack of timely delivery of the business cards. I will not use UPS any more from today.
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2 comments
Anonymous
#1014629

Call 1-800-PICK-UPS. UPS stores are not the same as UPS. I'm sorry about your mishap, but UPS is very good with next day air.

Anonymous
#1014448

Have you tried tracking the package online? Likely not. *** online accomplishes so much more.

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Review
#674134 Review #674134 is a subjective opinion of poster.
Cons
  • Worst in the world
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution

Ups Delivery Service Review

1.0
Details
Ups is the *** worst parcel service in the *** world. 3 times in a month they have busted delivery dates for no *** reason. They insist on leaving every package ever on your *** doorstep too. I had to chase a delivery guy down the stairs while he pretended he didnt notice me *** yelling at him. If he would have knocked and waited for more than 2 seconds maybe I could have signed.
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Review
#674044 Review #674044 is a subjective opinion of poster.
Reason of review
Problem with delivery

Ups Shipping Review

1.0
Details
UPS sent a package worth $500+ to a completely different state and now say the lost it... Wtf how is that even possible... Don't u see that it says a completely different state on it? *** idiots! Smh
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Review
#674002 Review #674002 is a subjective opinion of poster.
Reason of review
Problem with delivery

Ups Shipping Review from Mount Laurel, New Jersey

1.0
Details
Recieved an email from UPS that I will be getting a delivery on 7/29 between 10-2 pm. Made arrangements to stay home . It's now 3:15 still no delivery.called UPS and they said I will receive package on thursday 7/30. Unbelievable now I have to make plans to stay home another day. What am inconvenience. The packaging being delivered has to be signed for. So. I had ask if i can wrote note with my signature to leave package they said no. Why would you want to make the customer happy. Ups makes mistake and i have to suffer for it. Wish people knew how to do they jobs effectively.guess i am asking to much.
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Review
#673972 Review #673972 is a subjective opinion of poster.
Reason of review
Problem with delivery

Ups Shipping Review from Buffalo, New York

1.7
Details
This complaint has happened to me several times and I mean more than six times. Ups does not have a set time to deliver my packages in my area, but they're special time is between 5 p.m. and 6 p.m. and if my package comes earlier it won't be left inside my side hallway as I have requested several times! My packages are usually Left on the steps in front of my side door regardless of how bad its raining and it doesn't matter that my package is electronics!
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Review
#673865 Review #673865 is a subjective opinion of poster.
Reason of review
Poor customer service
Resolved

Resolved: UPS - Poor customer service and delivery

Update by user Aug 07, 2015

Finally I found out that it was left at the post office and they put it in someone's mail box.

Original review posted by user Jul 28, 2015

I order a item on Ebay, never got it!. They gave me a tracking number so I looked for the delivery date. It said sometime between 3 and 7 days. I happened to not be home when they came (due to unclear delivery date). No memo or any information was given so I didn't realize I missed it. Now I check and my tracking number has expired. They shipping details say it is being held (Doesn't say where) and that I was notified. I was not notified in any way, and now I won't be receiving my item. No help from customer service. I will never again use this shipping service.
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1 comment
Anonymous
#1014631

The delivery notice probably blew away while you were eating cheetohs and watching game of thrones

Review
#673501 Review #673501 is a subjective opinion of poster.
Pros
  • Tracking tool
Reason of review
Problem with delivery
Loss
$15
Preferred solution
Full refund
Tags
  • shipping UPS

Ups keeps droping my orders in a post office that i don't get mail thru

my shipping address and shop are in crestone ,co. my home and mailing address are in moffat, co. instead of delivering my orders ups dropes them in a post office i don't get mail thru. i'm shure ups saves some cost, by dumping orders in the post office instead of delivering them to the customers as your lead to believe thay are. from now on i'm using fed ex ground. this cost me time, chasing down refunds, and pissed customers waiting for repair parts so i can finish working on their appliances. i really do not have more to say.
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Review
#673493 Review #673493 is a subjective opinion of poster.
Cons
  • Shipping address
  • Delivering to wrong post office instead of shipping address
Reason of review
Problem with delivery
Loss
$500
Tags
  • shipping UPS
  • Bad Shipping Practices

UPS - Claiming payments are late

After doing business with UPS for 20 years, I've had 3 'claims' of late payments from them in the last which cost me 6% of the total bill. So on the last bill I sent two checks in one envelope. They cashed one and claim I didn't send the other. They think it's a simple matter to just send another check but (a) if I do, the stop payment on the other one is $35...about the same as their penalty interest and/or (b) if I don't stop payment and send in another check and they 'find' the original one, they'll deposit it as well even though I won't owe them that money. A scam to increase their revenue?
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Review
#673115 Review #673115 is a subjective opinion of poster.
Reason of review
Problems with payment
Preferred solution
I want them to 'hold' this 'late' payment for 14 days to make sure they don't 'find' the check and I want any late fees removed.

UPS - Review in Shipping category from North Laurel, Maryland

1.0
Details
“UPS lost a very valuable package that was tracked the whole time until it arrived at the Laurel distribution center in MD. Somehow this huge, costly item is nowhere to be found. The guaranteed delivery was Friday the 24th, evening by 8pm. I am writing this on Monday afternoon the 27th. We have been on the phone with UPS all day and have driven to the location that states our package is available for pick up. Nevermind the guaranteed delivery--apparently they decided to skip it this time to make us pick up an item they don't have. We are leaving the country tomorrow morning; the package was to enable us to bring our family pet with us. We have no options to get a rushed new item, or even able to buy the specific item in a store. They completely screwed us over, and Amazon is going to open an investigation on them for "misplacing" our expensive item. Amazon has also issued us a refund because of UPS mishandling our package. I forever trusted and relied on UPS before this incident. I've even worked for the company seasonally and was thoroughly impressed with their business model. The UPS customer service and people in Laurel have been zero help in making the effort to find our item or holding whoever is responsible for handling the package. I now officially only trust FedEx to deliver things on time and when they guarantee.
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Review
#672772 Review #672772 is a subjective opinion of poster.
Reason of review
Problem with delivery

UPS in Parrish, Florida - Lost military 8MM film from 50 years ago.

I had 3 rolls of old super 8mm film from my years in the USMC in late 1960s that I wanted to transfer to a DVD. I took them to a CVS Photo outlet in Bradenton, Fl. for pick-up by UPS. A Month later I was informed that my pkg. had been lost in transit and a claim was being issued. This film that I entrusted with them was irreplaceable and very important to me. I am angry and frustrated that they cannot locate it. It must have been delivered to wrong address, stolen, or fell off the truck. Can't just disappear into thin air.
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Review
#672751 Review #672751 is a subjective opinion of poster.
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered