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I was told by Native instruments that they couldn't change the delivery address so they told me to contact UPS immediately after the shipping notification which I did and after many requests to UPS ,all they told me is that it wasn't their company's policy to change...
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1 comment
Anonymous
#1014605

go find a needle in a hay stack so it can go into another haystack

Review
#674927 Review #674927 is a subjective opinion of poster.
Cons
  • Loss of my parcel
  • Failed delivery change
  • Delivered to wrong address
Reason of review
LOSS OF PARCEL AND SENT TO THE WRONG DELIVERY ADDRESS AFTER MANY REQUESTS TO CHANGE IT
Loss
$528
Preferred solution
Redeliver my product or give me a full refund
Tags
  • Failed Delivery Change

UPS attempted delivery?

1.0
Details
I stayed home all day today to wait for a package. At around 4:00 pm, I logged into UPS My Choice and saw that at 3:21, an attempt was made to deliver, but recipient was unavailable. Hello? I was home all day and didn't have anyone knocking or coming to my door. Also, on the My Choice site, I specifically have detailed instructions on the security gate code and to even leave at front door. When I went outside, there wasn't even a notice that delivery was made. I only found out that an "attempt" was made. Now, I feel that's a bold face lie. No attempt was made. I would have my package right now if that's the case. When I called CSR, they said the driver didn't get my delivery instructions because my name was different. The package was addressed to my last name first with a coma. That's the reason it wasn't delivered. But the tracking is in the My Choice site under my address tho. Even if the name was different because my last name was first, they still should have attempted to deliver or left a note that they did attempt to deliver. I suspect that delivery attempt was never even made. Because the reasoning that CSR told me with my name being different was so ludicrous.
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2 comments
Anonymous
#1014618

The delivery notices don't stick in humid weather. Don't blame your driver for that.

Also, it's possible you were in the bathroom when he/she attempted. UPS drivers work their tails off; If you're not there for the signature it'll come tomorrow.

Anonymous
#1014326

The trucks are so noisy, it is amazing you did not hear it pull up in front of your house!

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Review
#674657 Review #674657 is a subjective opinion of poster.
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
UPS is a Horrible company, will never use their service again. Delivered my order from Amazon.ca valued at $90.00 and charged $22.78 additional duty and brokerage fees. The UPS driver holds your package for ransom at the door as they take your credit card and process...
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6 comments
Anonymous
#1637265

Same thing happened to me. Took my credit card information.

Never processed the payment. Months later started receiving notices from a collections agency.

Ridiculous. Absolutely disgusting behaviour from UPS

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Review
#674634 Review #674634 is a subjective opinion of poster.
Cons
  • Way in which i have been dealt with
Reason of review
Poor customer service
1.0
Details
UPS IN UK IS REFUSING DELIVERY WITH AN EXCUSE THAT THE PACKAGE IS NOT IN A STATE TO GET DELIVERED AND AFTER SEVERAL CALLS TO THE CALL CENTER THEY REFUSED TO TELL ME ANY INFO AS I AM NOT THE SENDER. I SPOKE WITH A MANAGER AFTER MANY TIMES ASKING TO SPEAK TO A MANAGER...
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5 comments
Anonymous
#1014445

WHY ARE YOU SCREAMING?

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Review
#674558 Review #674558 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$500
Preferred solution
Deliver product or service ordered
Tags
  • Refuse Evidence photos
For the second time in one week I received perishable food products via UPS. At one time the carrier would drop the package, ring my bell, the leave. These last two deliveries were left at my front door and the bell not rung. Asa result in both instances the...
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1 comment
Anonymous
#1014624

If they were 2nd day air you should have known when they were delivered. 2nd day means 2 days after you ordered.

Review
#674181 Review #674181 is a subjective opinion of poster.
Cons
  • Delivery practice
Reason of review
Problem with delivery
Loss
$100
Preferred solution
Let the company propose a solution

Ups - Pick Up Service Review from New Albany, Ohio

I called ups to pick up two boxes with clothes from my house new clothes that i bought over the summer, mind you this was the first time I am using them to ship packages neither box was small in a matter of days one of my package was missing and the other arrived damage. I have to work hard for my money and these incompetent people that work at UPS cannot find one of my package this is the most incompetent set of people I have ever realty with
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1 comment
Anonymous
#1033664

I do not think people are going to come on a website and just lie about their experience just for the fun of it.what is the reward?.this company is really messed up and they need to fix it. people are really hurting,and losing money.

Review
#674169 Review #674169 is a subjective opinion of poster.
Reason of review
Poor customer service

UPS: The worst delivery service in the world.

I ordered business cards online and the delivery service provider is UPS's next day delivery. The package was mailed on July 23, 2015. As of July 29, 2015, not any delivery has ever been made. I called UPS many times, but none of the UPS stores in the city are UPS !!!!!!!!!!!!! They said they were not UPS. UPS does not have any local contact number to call. Although my address is in the city center next to the city hall, UPS driver seems does NOT know where my address is. So *** !!!!!!!!!!!!!!!!!! My business has been negatively affected due to lack of timely delivery of the business cards. I will not use UPS any more from today.
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2 comments
Anonymous
#1014629

Call 1-800-PICK-UPS. UPS stores are not the same as UPS. I'm sorry about your mishap, but UPS is very good with next day air.

Anonymous
#1014448

Have you tried tracking the package online? Likely not. *** online accomplishes so much more.

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Review
#674134 Review #674134 is a subjective opinion of poster.
Cons
  • Worst in the world
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution

Ups Delivery Service Review

1.0
Details
Ups is the *** worst parcel service in the *** world. 3 times in a month they have busted delivery dates for no *** reason. They insist on leaving every package ever on your *** doorstep too. I had to chase a delivery guy down the stairs while he pretended he didnt notice me *** yelling at him. If he would have knocked and waited for more than 2 seconds maybe I could have signed.
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Review
#674044 Review #674044 is a subjective opinion of poster.
Reason of review
Problem with delivery

Ups Shipping Review

1.0
Details
UPS sent a package worth $500+ to a completely different state and now say the lost it... Wtf how is that even possible... Don't u see that it says a completely different state on it? *** idiots! Smh
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Review
#674002 Review #674002 is a subjective opinion of poster.
Reason of review
Problem with delivery

Ups Shipping Review from Mount Laurel, New Jersey

1.0
Details
Recieved an email from UPS that I will be getting a delivery on 7/29 between 10-2 pm. Made arrangements to stay home . It's now 3:15 still no delivery.called UPS and they said I will receive package on thursday 7/30. Unbelievable now I have to make plans to stay home another day. What am inconvenience. The packaging being delivered has to be signed for. So. I had ask if i can wrote note with my signature to leave package they said no. Why would you want to make the customer happy. Ups makes mistake and i have to suffer for it. Wish people knew how to do they jobs effectively.guess i am asking to much.
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Review
#673972 Review #673972 is a subjective opinion of poster.
Reason of review
Problem with delivery