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Ups Shipping Review

1.1
Details
UPS is an extremely horrible service that gives you fake tracking numbers. I believe they do this on ourpose to help hide snd cover their own ***. I have had three high dollar items syolen by UPS. Also packages arrive opened and partially opened. Theft within the postal community needs to be hammered hard.
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Review
#703003 Review #703003 is a subjective opinion of poster.
Reason of review
Problem with delivery

UPS in Athens, Wisconsin - Terrible customer service

1.0
Details
I am waiting for a package that was shipped UPS Sure Post, my package was supposed to be delivered on Sept. 18th. I followed the tracking information online, the package went from Ohio to Indiana to Illinois, on track to be delivered to my local Wisconsin post office on time. The next thing I see is that my package is now in Portland, Oregon, not to be delivered until Sept. 25th. I emailed UPS customer service and got a *** reply that the local post office is responsible for delivery. Obviously my post office never got the package. I called UPS and was told that they didn't have any way of locating the package to get it to me sooner. Totally not acceptable!!
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Review
#702818 Review #702818 is a subjective opinion of poster.
Cons
  • Fake excuses
  • Unhelpful customer service
  • Delivery lies
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered

Ups Shipping Review from Lucerne, California

1.0
Details
I paid extra on amazon to get my package by Friday sept. 18th by 8 pm. It never showed up. I call today and was told my package was held back to be rewrapped!!! What the *** really you damaged my package so bad that you had to rewrap it!! First of all you have delivered packages ripped open and others that were broken inside!!! Yet this is the one package you decider I rewrap.what is wrong with your company? Why do you guys suck so bad? I am done with you from now on I am only going through FedEx!!!
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Review
#702557 Review #702557 is a subjective opinion of poster.
Reason of review
Problem with delivery

Ups Shipping Review from Oakville, Missouri

1.0
Details
UPS is the most frustrating and incompetent package shipment company in the world! Who can possibly stay home all day, without notice waiting on a package to be delivered? The reality of our society is that we must have jobs and we must go to them. UPS "attempts" to deliver my package 3 days in a row (during the work week) and instead of holding it at a local facility for 1 day, they put out on a truck and send it back to the shipper. I am a traveling nurse and this package was my scrubs. I have to go back to another town to do my job without my uniform because of their incompetence at doing the very thing their company is built on; delivering packages. Their telephone support is equally incompetent, so here we are.
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Review
#702238 Review #702238 is a subjective opinion of poster.
Reason of review
Problem with delivery

UPS in Thunder Bay, Ontario - THE POOREST service on the PLANET

1.0
Details
This is NOT my first UPS issue. I live in a rural area and Canada Post has NO problem mailing a package to me, but UPS can't. I've even learned that they may drop it in another place without my knowing and I receive NO phone call to tell me a package is there (my phone number IS on the package). This time I tracked my package and waited and waited and waited and BAM it's returned to sender saying "receiver wasn't available upon final delivery" I DIDN'T EVEN KNOW WHERE MY PACKAGE WAS YOU MORONS!!!!!!! So, perhaps you should LEARN to deliver packages before you call yourself a courier. I can't add a photo because I DIDN'T GET MY PACKAGE!!!! If I had control over HOW my packages were sent to me UPS would NEVER be in the picture....what can brown do for me? NOTHING, clearly.
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1 comment
Anonymous
#1036516

They probably stole it like they have my packages several times. They are also opening all my packages before delivery if I do receive one. The packages arrive opened.

Review
#702181 Review #702181 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$250
Preferred solution
Deliver product or service ordered

UPS failure to deliver parts for SI Protech UK Ltd

From: Mark Sillince Technical Director SI Protech This week we have asked you to deliver parts on a before 0900 delivery from our site in Littlehampton to Coventry. 1. You delivered the parts to the wrong address 2. This was a vitally important package and your mistake has damaged our relationship with our customer 3. The package still isn't delivered a day later - you claim attempted delivery but make no effort to find anyone on site when you saw reception was un manned. 4. This is not the first time we have seen this totally unacceptable service from your Company. 5. We have had completely and totally unhelpful dealings with your UK people to try and sort this out. We strive to give our customers a prompt and professional service - it's a pity that you have not done the same on this occasion. We will not use UPS again and would like to remind you that most customers don't complain - they simply quit. If you are providing this kind of service to other companies then We are sure you are losing customers.
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Review
#701761 Review #701761 is a subjective opinion of poster.
Reason of review
Problem with delivery

UPS in Sheffield, England - I just want my parcel.........

Out for delivery 16th September - 1Z AY4 745 04 9494 2144. URGENT Parcel for London Fashion Week. Stopped in all day on 16th for parcel to be received. By 6.30pm super worried called the UPS call centre, they assured me it would be delivered before 7pm, and said some one would call me back. I sat in silence by the front door. No one turned up, no one called. I called again at 7.30 after seeing the driver had updated the tracking to 'no one home'. This was a lie, no one came! No one pushed a delivery slip through the door. The call centre said some one would call me back before 8pm. No one called. 17th September, the photo shoot had to be cancelled as no collection arrived and no one at UPS would help. Frantic I spoke with the UPS Barking depot, to ‘Charlotte’. She promised me the safest thing was for me to come down to the depot and collect the parcel. I had no way of getting down, but we had to find a way as the parcel was need for exhibition in the London Fashion Week show. She said she would personally hold the parcel for me, and call me if any problems. My husband got a train to Barking and walked from Barking station to the UPS depot (almost two miles each way!). On arrival he was told the parcel was not at the depot and was left on the van and would be delivered. I had no trust in the driver who lied yesterday so asked him to wait until it arrived with me, as I was at home and if 7pm came and went again he could get the parcel arriving back at the depot. The depot staff told him to wait until the driver came back. He arrived at 6.15 pm, they told him to wait. At 8.15pm they said they don’t know where the van or parcel is and he had to leave. Two days we have been messed about, lied to, walked for miles and took time out of our day. Canceled photoshoot and now we don’t have the collection for the show. I am beyond despair with UPS, so upset and angry at our treatment and the horrendous customer service.
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Review
#701381 Review #701381 is a subjective opinion of poster.
Reason of review
Problem with delivery

Ups Shipping Review

Have had more then one problem getting my packages . Was told my number would be available to new drivers due to me having a half mile dirt road . But every time there's a new driver I don't get package on time. It's a shame I got to send my packages somewhere else.
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Review
#700963 Review #700963 is a subjective opinion of poster.
Reason of review
Problem with delivery

Ups Shipping Review

Ups is bad dont use ups i was post to got a pack today but now there tell me it would bee tomorrow bee for i get my pack
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Review
#700908 Review #700908 is a subjective opinion of poster.
Reason of review
Problem with delivery

UPS in Peggs, Oklahoma - Driver to lazy to drive all the way up my driveway to house

I live in the country and have a long driveway with a gate at the end. I cannot see the entrance from my house. I was expecting package & left my gate wide OPEN. The driver is too lazy to come all of the way to my house and dumps a large heavy package at gate by the road. This happens all the time! I have had chocolate melt in the heat, packages rained on & left by road all night. When I call customer service to complain, I get someone that can barely understand and speak english. Now I want to complain about the customer service! They don't seem to care about customer service at all. Someone is suppose to call me within 48 hours. Let's hope they can speak english! FEDEX ROCKS!!
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Review
#700902 Review #700902 is a subjective opinion of poster.
Cons
  • Lazy driver
Reason of review
Problem with delivery
Preferred solution
Have driver leave packages on my porch, not by road!