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Ups Shipping Review

1.0
Details
I shopped two boxes of motorcycle equipment from Prescott Az to Myrtle Beach SC. UPS destroyed both boxes, lost items, and even broke a Helmet,, INSIDE THE BOX !!!! They declined any responsibility and were extremely rude doing so. Never again and stear clear of the female in Prescott. She really should be changing tires on the trucks.
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Review
#707910 Review #707910 is a subjective opinion of poster.
Reason of review
Damaged or defective

Ups Shipping Review from Hixson, Tennessee

1.8
Details
Ups Shipping Review from Hixson, Tennessee
Ups Shipping Review from Hixson, Tennessee
Just look at the box.. Looks like they tossed it all over the place, maybe dropped it a few times, and let it get crushed. And to top it off, they "misplaced" my item to make it take longer to arrive. I used an entire bundle of bubble wrap and newspaper to ensure its safety. I didn't get insurance cause I didn't know how to "prove" it's worth. Just so overly upset with UPS. I would highly recommend to not ship valuables. Never shipping through them again after this terrible experience.
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Review
#707475 Review #707475 is a subjective opinion of poster.
Reason of review
Damaged or defective
Featured

Ups Shipping Review from Stony Brook, New York

Ups Shipping Review from Stony Brook, New York
I was waiting for a package that should be delivered on Saturday then they say for inspection of the package the gonna delivered on Monday and I received a paper with my address with a broken box .. In a ups evenloped with nothing inside ..so the item were lost this is the inspection I think they open the package and stole what's inside and then told the sender the item is lost .. This is the 20 time this happen .. I don't like ups poor service ..
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Review
#707420 Review #707420 is a subjective opinion of poster.
Reason of review
Bad quality

UPS in El Centro, California - BAD SERVICE

1.0
Details
UPS EL CENTRO, CA. I was to have an important envelope over night for Saturday delivery. NOTHING Monday before 2 pm I go to my apartment mail box for my mail and find an notice that says sorry we missed you. I been waiting in my apartment all day, why would the dumb-*** go to my mail box. I do not live in my mail box. I started calling ups at 2 pm and complain. I had to make a number of calls and was told at 3;45 that the drive has left and there was no one to deliver the envelope. I would have to wait until tomorrow or go to the ups location. I told them with me being handicap,and had no one to go for me. Was told you'll have to wait until tomorrow. GREAT SERVICE UPS. UPS causes problems and does nothing to correct their bad service, the customer ends up suffering for UPS's lazy drivers. .
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Review
#707396 Review #707396 is a subjective opinion of poster.
Cons
  • Very poor service
  • Slack of communication
  • Lazy drivers
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution

Ups Staff Review from Kalamazoo, Michigan

2.3
Details
I am sick of the drivers cutting through my landscaped yard to get tothe nneighbors. There is no reason they have to walk on my decorated mulched area when there is a parking.lot two feet from my yard they can walk on.
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1 comment
healthyliving747
#1040303

Get police to come and escort you to the truck and declare no tresspassing. if you cannot get the truck and police there at the same time, get the company name and go to the company and have police meet you there to declare no tresspassing.

then if they walk on your yard again, you can have them arrested. you can also send a letter to the BBB to get the CEO involved in the tresspassing problem. or put up a thick hedge or fence. or trop wires, lol well, maybe not trip wires but i know how angry that kind of thing can make people.

i set my own yard up so that no dog, man, delivery person, neighbor, etc. can walk on my property! it works!!! no one violates my property now.

i watch the neighbors with dogs and cats and people on their property and *** and trash dropped on it, etc. my areca palms are on the entire perimeter of my property, and in the front, i have 4 landscaping ties high and two feet wide, with huge rocks and mulch in the bed. not even a dog gets up on it.

be creative and make a moat for yourself.

Review
#707198 Review #707198 is a subjective opinion of poster.
Reason of review
Poor customer service

UPS - Poor Customer Service

I received an e-mail stating that I will receive a package between 1 and 5 pm on Thursday. I made arrangements to be home since the package required a payment. They did not show up and I received another e-mail that the package will be delivered next day between same times. I made arrangements to be home at that time again. Well, the package did not arrive. The e-mail I received this time was that a delivery attempt was made but there was no one home to receive it! I was home the whole time, there was no note at the door... When I contacted UPS they offered me to go pick up my package! I received a call that the driver said that he waited 5 min in front of my house. I can believe that the driver has spent 5 min in front of a house but that was not my house for sure. When I told that this is a poor customer service and they should not be charging me for delivery of my package they said that I should take this request to the shipper!! It is just infuriating how they have no value of their customer's time. I will avoid UPS in the future at any occasion. No one is perfect, we all mistakes, but good business know how to properly handle mistakes. UPS IS NOT ONE OF THEM!
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Review
#707055 Review #707055 is a subjective opinion of poster.
Pros
  • Phone number to chase up
  • English speaking employees
Cons
  • Seeming inefficiency of ups operations
  • Estimated delivery time
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Incompetent Ups Workers
  • Customer Non-service

Ups Shipping Review from Brentwood, Tennessee

I ordered a package via UPS, and they made a delivery attempt during the week (when I am never home). Instead of having the option to go pick it up outside of work hours, it's in a locked warehouse that they don't have access to on the weekends. I'll need to wait until Tuesday, and just have it delivered to work. Four days late, because I have a job, and couldn't be there when they decided to stop by - Incredibly frustrating.
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1 comment
Anonymous
#1039545

You did ot have it delivered to work in the first place why?

Review
#706233 Review #706233 is a subjective opinion of poster.
Reason of review
Order processing issue

Ups - Delivery Service Review from Vancouver, British Columbia

Ups - Delivery Service Review from Vancouver, British Columbia
I waited for a package all day and eventually had to go to work. On the ups website it said we could leave instructions for the driver as to what to do with the package. I left a note saying to go to the side door and asking my renter to sign. I come home with my note ripped on the floor and a delivery notice with ticks that don't even touch the squares. They even spelled the name wrong...Not only that but the day is about to end and I can't even pick up my package from the ups access point. *** service.
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Review
#706002 Review #706002 is a subjective opinion of poster.
Reason of review
Problem with delivery

UPS in Salt Lake City, Utah - We don't know what happened!!!!!!!!!!!!

1.0
Details
paid to have a check overnighted to my residence, made arrangments to pick it up,according to there tracking it arrived at designated location contacted UPS by phone they confirmed the package was there. left to pick it up. upon arrival at the hub, Sorry sir we can't find it i waited while they looked for the package no luck, The 2 ladies working the counter were the worst customer service people you could imagine, i got the supervisor involved he wasn't much better. I still have not received the package ,no sorry, kiss my ***, anything. I will not use or refer anyone to this poorly ran,unorganized, unfriendly, company again.
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Review
#705929 Review #705929 is a subjective opinion of poster.
Cons
  • Worse experience ever
Reason of review
Problem with delivery
Loss
$8036
Preferred solution
Full refund

UPS in Houston, Texas - Pissed Off

1.0
Details
I signed up for UPS My Choice last year. Why; because I thought it you make delivery options easier when I'm not home, because I live in an apartment. BULL.... the drivers completely ignore any delivery changes in the system, each time leaving the BS infonotice stating I was not available for delivery...WTF. I called their so call customer service (call center) to complain and the person kept telling me the driver was only doing his job and didn't want to risk leaving it at the door and the leasing office would not sign...again I say BULL....What's the purpose of the MyChoice...dosent' it release you from all liability and authorize the driver to leave the package where I selected in MyChoice? Well tomorrow is Saturday...good luck trying to get it delivered before Monday...so I told CS I would pick it up..it was stated it was still on the truck but I would receive a call within an hour to go pick it up at the center. The call came within 3 minutes...the person stated that the driver would not be back before the center closed and I could pick it up on Sat. between the hours of 10:00 a.m. and 1:00 p.m. WHAT A LOAD OF ***!!!!
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Review
#705896 Review #705896 is a subjective opinion of poster.
Reason of review
Problem with delivery
Preferred solution
I WILL NOT EVER USE THIS CRAPPPPPPY SERVICE EVER AGAIN1