Filter by rating
filters
State:
Show
City:
Show
Product:
Show

UPS in Columbus, Ohio - Requiring Signature

4.3
Details
I don't think that UPS should be the one who decides on what packages require a signature. I had ordered some perishable items via 2-day Air. UPS decided that they wanted a signature in order to leave the package. Because this was a Friday, the next scheduled delivery day was the following Monday. The items are going to be ruined, and will be going straight into the trash. The vendor had e-mailed me telling me that they had requested that UPS leave the box without signature. Unfortunately, for the vendor, I will not order any other items from them if UPS keeps requesting a signature. Not all of us have the luxury of having someone available to receive the shipment.
View full review
Review
#723619 Review #723619 is a subjective opinion of poster.
Pros
  • Tracking tool
Cons
  • Requiring signature
Reason of review
Problem with delivery
Loss
$50

UPS in Jacksonville, Florida - Package never made destination

2.0
Details
I sent a package via UPS store here in Atlantic BLvd. Jacksonville, Fl. The package never made it. It was sent to Puerto Rico on October 29, 2015. UPS store decides to send it via USPS. They say I have to talk to USPS. USPS says I have to talk to UPS. Well after fighting on the ping pong table I decided to ask UPS if they can honor the postage for me, at least. They sent me back to USPS, telling me it was their problem.. AGAIN! My response was them to keep my 61 dollars that I paid for my lost item and use it for Holloween on their kids. By golly! I will never use UPS store again..................ever!
View full review
Review
#723454 Review #723454 is a subjective opinion of poster.
Pros
  • People are locals all are freinds
Reason of review
Problem with delivery
Loss
$98
Preferred solution
Let the company propose a solution

Ups Shipping Review

1.0
Details
Ups freaking sucks! I ordered something from amazon and it was supposed to arrive on a saturday but instead they decided they wouldn't send it out until freaking tuesday. I really hate ups.
View full review
Review
#722983 Review #722983 is a subjective opinion of poster.
Reason of review
Problem with delivery

DON'T USE UPS NEXT DAY AIR SERVICE!!!

I sent a package from Richmond, VA to Atlanta, GA via Next Day Air on a Friday. It cost $62.62. The driver didn't leave the package because there was no one at the residence. It is left up to the "driver's discretion" as whether to leave it or not. This was a residence located on a cul de sac in the Buckhead section of Atlanta where home prices range from $500K and up, and he/she didn't feel like it was safe. There was no call or email or text to let the sender know that the package was not delivered. A notice was left on the door that it would be delivered on Monday. If I had wanted the package to be delivered on Monday, I would not have paid $62. And since it was a Friday, I was told that UPS doesn't deliver on Saturday only to discover there was a UPS truck delivering in that neighborhood on Saturday! Customer service was NOOOOO help. A letter explaining this horrible process will be mailed to David Abney, CEO on Monday!
View full review
Review
#722944 Review #722944 is a subjective opinion of poster.
Reason of review
Order processing issue
Ups Shipping Review from Green Bay, Wisconsin
I have been waiting for a package all week. I work full time and I go to school full-time. I get one weekend off every two months. I ordered headlights for my car last week, and they were picked up by UPS Tuesday. I talked to multiple people about whether or not i...
View full review
1 comment
Anonymous
#1053243

Arrival scan means the trailer has arrived on the property at that time.

It then has to sit in line behind countless other trailers to be unloaded and sorted.

It does NOT mean your 1 box is there to pick up!

Review
#722667 Review #722667 is a subjective opinion of poster.
Reason of review
Problem with delivery

UPS in Irakleion, Iraklion - Irresponsible Company

1.0
Details
They tried to charge me $130 on a product that cost $99 at customs. Obviously I expected to pay the value added tax for the country but they added a whole lot more that that for what is in reality, doing nothing. If a company is in the business of moving parcels around the World then they know exactly what happens in any given country at the customs phase. The responsible thing to do would be to let me know before I pay them for the shipping when they see the invoice value, they obviously know what will happen, a consumer has no experience, they do. Anyway I have ended up losing the product and any money I spent on the shipping, UPS were not helpful and basically have played a big part in stealing from me under the guise of fine print and playing ignorant.
View full review
Review
#722232 Review #722232 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$130
Preferred solution
Let the company propose a solution

Ups Shipping Review

1.0
Details
The worst shipping company ever and time i buy something online i see if the can ship it with fedex first never come when they say they will mess up orders just the worst!!!!!!!!
View full review
Review
#722136 Review #722136 is a subjective opinion of poster.
Reason of review
Bad quality

Ups Home Delivery Review from Fort Lauderdale, Florida

2.0
Details
For the last two days, I have received texts saying that UPS has attempted to deliver to my address at 10:30 am on both days. I have been here. No one was here at that time.
View full review
1 comment
Anonymous
#1052268

My package was just delivered. FINALLY!

The driver claims he was here 5 times, but I know that is a lie. I was here during all the times he claimed to have been here as well. This package was medication that needed to be signed for.

Am glad I got it before it got into the hands of someone who wasn't supposed to have it. It is a narcotic and the driver knew it!

Review
#721628 Review #721628 is a subjective opinion of poster.
Reason of review
Problem with delivery

Pissed at UPS

1.0
Details
I will never use UPS for shipping items from the USA to Canada. I purchased a 10 Gall igloo cooler from Igloo in the USA, I paid Igloo 38.50 for shipping, which was fine but when it got here UPS wanted another 31.00, the item i got shipped was only worth 100 dollars Can, I recommend that people use Fed Ex no broker fees and cheaper to ship in Canada from the US. What does UPS think, were dumb Canadians, take your Company and go back south. Your greed in cross border shopping is unreal. I can buy this item anywhere in Canada for 150. plus tax but was available in my area. For $30 Gas could have driven to get.
View full review
Review
#721084 Review #721084 is a subjective opinion of poster.
Cons
  • Slow delivery
  • Over charged

UPS in Bronx, New York - Was lied to about delivery then lied to about package being available for pickup.

1.0
Details
UPS attempted two deliveries and on the final attempt, the driver didn't actually show up. Instead just marked it as unavailable to be received. I contacted customer service and get told they will hold the package at the warehouse tonight for pick up, the representative confirmed this with her supervisor. I get there and get told that my package was already shipped back to the sender because the representative did not actually put it on hold. This is absolutely ridiculous and unacceptable, but apparently the norm since the workers did not seem phased or surprised by the situation. I HATE UPS. *** ***
View full review
Review
#720698 Review #720698 is a subjective opinion of poster.
Reason of review
shitty customer service and dickhead delivery drivers
Preferred solution
Whatever charges I get stuck with to have my package resent to me by the shipper, UPS needs to cover it.