Filter by rating
filters
State:
Show
City:
Show
Product:
Show

UPS? Should be UPNS - United parcel Non Service

1.0
Details
I paid extra for 2 day shipping from Amazon. The package showed out for delivery last Friday, the day it should have arrived. Late that evening I received an email saying that it had been rescheduled for Monday. On Monday it once again showed out for delivery all day, this time from 6 AM. As of 1045 pm the package has not arrived. The people at UPS have been less than helpful - just mouthing inane comments that have nothing to do with the problem.
View full review
Review
#751443 Review #751443 is a subjective opinion of poster.
Cons
  • Delivery service
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Let the company propose a solution

Ups Shipping Review from Lincoln, Nebraska

Will ive used UPS on several occasions this is the first time ive been pissed witht there unethical tactics. I could not get out because of health reasons so i had my adult kids go ship 3 pkgs. For me. While they took the pkgs. They also insisted to put them in 1 box and charge an extra 40 bucks to do so. Granted they all were going to the same address they all couldve been shipped separately at a lower cost. It wasnt enough they were getting $110.00 they had to get another $40. I will never use UPS again. If this is the way they are treating good custmers. *** THEM!!!!!!! the location in lincoln NE. Store #3345 at 5100N. 27th ST. SUITE A 2
View full review
Review
#751351 Review #751351 is a subjective opinion of poster.
Reason of review
Pricing issue

Ups Shipping Review

Wouldnt take back a box i bought to send my items in when i still had a recepit for it, 3 minutes after i purchase the box. Told me that "it was already packaged up." Well take it out of the package, keep your stuffing and give me my item back. Very poor quality customer service.
View full review
Review
#750973 Review #750973 is a subjective opinion of poster.
Reason of review
Poor customer service

Ups courier service is awful stay away from them

1.0
Details
Well done for posting this link as they told me that my valuable electronics parcel at was left outside in my blue bin at 11pm ?? Obviously i didnt sign for it and no card was left My bin is full and wet and dirty from recent bad weather and there was no electronic goods left in it Rang them up and was told it was definitely left there which it wasnt and that the integrity of the driver was not in question thus inferring that i was lying Absolutely livid and there was no parcel left in my bin as ive been using it a lot due to being X-Mas also what kind of courier thinks its ok to leave valuable parcels containing fragile electronic goods unsecured outside in a damp filthy bin at 11pm?? Either way i now have to take it up with the seller for non delivery Thanks for complaints link as i like you coudnt get any info for complaints procedure
View full review
Review
#750927 Review #750927 is a subjective opinion of poster.
Cons
  • Stole my goods
  • Loss of my parcel
Reason of review
unsecure delivery hich i didnt receive very poor customer service
Loss
$80

UPS in Hodgkins, Illinois - Delayed shipment notifications during Holidays

1.0
Details
I started my Christmas shopping in November. Ever had any problems until this year. Notified the UPS has package usually in Illinois. Always ships out next day. This year the delayed notifications started coming and for no apparent reasons. It is hotter in the East so no weather issues. I ordered a for first time from Ed by Ellen after watching her show. That was 7 days ago and it is still sitting at UPS in Illinois. Sounds like disgruntled employees to me. Get it together people or you will be losing more than hourly rates but closing centers due to customers leaving.
View full review
Review
#750878 Review #750878 is a subjective opinion of poster.
Cons
  • Big disappointment
Reason of review
Order processing issue

UPS in Austin, Texas - Next day air takes 7 DAYS

I ordered a small order for MSC and it shipped from Atlanta Ga. as Next Day Air saver. Three times it has been listed as Out for delivery. I see UPS trucks drive by and no delivery. at the end of the day the status changes from out for delivery to Destination scan. Originally due 8 Dec 2015 and now they show 14 Dec 2015 as the scheduled date. I could drive to Atlanta pick it up and be back in Austin Tx in less time.
View full review
1 comment
Anonymous
#1078713

Even overnight takes 2-3 days sometimes, of course there's no refund for delays, and usually when overnighting something, the shipping cost is the least of the concerns anyway.

Sad when the USPS is faster and more reliable, I guess the college kids UPS hires aren't what they used to be.

Review
#750516 Review #750516 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Ups Shipping Review from Bartlesville, Oklahoma

1.2
Details
I always cringe when I see my packages are being shipped by UPS. Several times I have has ups deliver packages to the wrong house. 2 times the home owner of the home they delivered too told them where I lived the first time they took the package and left, but did not deliver to me. The second time the ups driver threw the package at the front of their house and ran back to his truck. The tracking is fast but wrong most of the time many times they put in comments that my home is a business and I was closed nope definitely not a business and never closed. Their customer service is rude and absolutely no help. They have had 3 packages of mine at the local ups shipping location for almost 2 weeks now and they promise they will deliver tomorrow, Monday morning. Also just so happens tomorrow is the day these items ship back due to being undeliverable I'm holding my breath. Never have these issues with Fed Ex or USPS
View full review
Review
#750386 Review #750386 is a subjective opinion of poster.

Ups Shipping Review from Hagerstown, Maryland

Update by user Jan 25, 2016

No communication ever about disrespectfulness from the driver

Original review posted by user Dec 12, 2015

I had a package that was supposed to be delivered on December 9, 2015. My husband wrote a note giving permission to leave the envelope on our door until we got home. I finally got it December 10th and when I did; I got attitude from the driver in PUBLIC over a signature issue; and he spoke to me like I was a kid telling me how to do things. I'm was like if it weren't for companies and customers you all wouldn't have a paycheck or jobs period.
View full review
Review
#750239 Review #750239 is a subjective opinion of poster.
Reason of review
Poor customer service

Other Product Review

1.0
Details
Unprofessional service, false informations, charged customers for there's mell practices Lately they're worse than competitions. I'm very upset with them. No more business from me
View full review
Review
#750053 Review #750053 is a subjective opinion of poster.
Reason of review
Poor customer service

Ups Shipping Review

They have been having our pkg out for delivery a full week. They say that they run out off time because we live at the end of their route. We asked to pick it up at the will call but when we went no one would answer the door. This co. Is a very poor example for any kind of customer service. Will use Fed X or USPS from now on.
View full review
Review
#749947 Review #749947 is a subjective opinion of poster.
Reason of review
Problem with delivery