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Ups Shipping Review

1.0
Details
Use FedEx, a block away. This UPS is incredibly unprofessional. First they mixed up two packages and sent them to the wrong place. They blamed me for the mistake. Then i was given an incomplete return label. Now my phone calls and messages are being ignored.
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Review
#819761 Review #819761 is a subjective opinion of poster.
Reason of review
Poor customer service

My experience with UPS

1.0
Details
They simply cannot deliver a simple parcel. Parcel was sent from Northampton UK to London UK, I was not at home, they left a delivery notice saying I could collect the item at the local UPS access point. The person at the access point (a small grocery shop in the street) was not even a dedicated postal service business and told me that he had no clue where the packet was. They attempted another time and then returned it to the sender. They dont have a depo to send the parcel temporarily for the person to collect. So after a couple of delivery attempt the parcel goes back to sender...this is a bad joke! Avoid using them at any cost. This is the worse experience for both people sending the parcel and for people receiving the parcel. Maybe this is the way the do in order to force customers to re-send the parcel.
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Review
#819734 Review #819734 is a subjective opinion of poster.
Cons
  • Disinterest in my issue
  • How retarded they are
  • Pathetic customer service
Reason of review
Problem with delivery
Tags
  • companies to avoid
1.0
Details
On Monday (28 March 2016), your delivery man came to deliver a package which required a GST payment. However, my office does not have petty cash and he offered to return the next day (29 March 2016). I waited for the whole day. Sadly it didn't happen till todate (30...
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1 comment
Anonymous
#1156469

Just how are strangers on the internet with no affiliation to UPS supposed to help you?

Review
#819694 Review #819694 is a subjective opinion of poster.
Cons
  • Seeming inefficiency of ups operations
Reason of review
Problem with delivery

UPS in Scottsdale, Arizona - Sorry we missed you notice

1.4
Details
I live in 55 and older senior complex.....They say they rang the bell and knocked on door. This is impossible with 2 people in house and three alert dogs who bark when people just pass the house. This a shame putting older people at there mercy. You call customer service and they take the side of the employee. Costumer service is the worst!!!!! Paper has not time or anything of substance on it!!!!!!! They take advantage of the elderly. Car is in the driveway!!! What the ***!!! How much more proof do you need. If they can limit there work load they will!!!!!!
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Review
#818753 Review #818753 is a subjective opinion of poster.
Cons
  • Ability to actually deliver
  • Usps is much better
  • No manager to speak to
Reason of review
Problem with delivery
Loss
$45
Preferred solution
Deliver product or service ordered

Ups Shipping Review

1.0
Details
I have repeatedly asked that packages be left at my front door, today they left a 44 lb package at my garage, I have 18 stairs leading to my door, I have had 9 back surgeries and I can not lift, my husband has a bad knew, what do I do?? I have asked at least 5 times and they still do this, i absolutely hate this company!! My phone is 203-521-8104
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Review
#818716 Review #818716 is a subjective opinion of poster.
Reason of review
Poor customer service
UPS - Review in Shipping category from Louisburg, Kansas
I was acquitted of a felony charge, unlawful use of a weapon. While this in and of itself is worth celebrating, less positive is the fact that my arrest was precipitated by a police report made by an individual who had trespassed on my property, who observed me open...
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2 comments
Anonymous
#1147707

So, if the Driver had just left a notice by the no trespassing sign, you would have been furious that your item was not delivered.

How did a delivery person make you feel threatened that you could not put the firearm down so he/she would not possibly feel a potential threat of a firearm in your hand?

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Review
#818260 Review #818260 is a subjective opinion of poster.

Nasty UPS Driver

I work in Hampton, Virginia and am at the receiving end of receiving packages for my job. I happened to be one of the few staff member that signs for the packages. After signing with the little element they use for signatures, the driver held up the device in my face and asked me if my mother taught me to be that way holding the device with the pen dangling. Really? What kind of psych person do they hire over there at UPS. Every time he comes by he tries to amuse the other staff members and talks to them for like 1/2 an hour at a time. I guess UPS not only likes to hire very rude obnoxious people, but ones that don't like to work either.
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Review
#818179 Review #818179 is a subjective opinion of poster.
Cons
  • Delivery service - very nasty driver
Reason of review
Poor customer service
Tags
  • Nasty Ups Driver

I Hate UPS will never use them again

1.0
Details
Worst experience ever they would not deliver my 8 yr old daughters easter present because her name wasn't on her mom's maibox. Customer service was some guy from India who kept talking about a directory made no sense and I know it is not his fault but at least try to be helpful. Now they are saying on Saturday deliver is closed so now my daughter will not get the present I promised her until Monday. Supervisor gets on the phone and was totally useless did not even try to make things right and would not refund my money I hate UPS they have lost my business for life
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Review
#817519 Review #817519 is a subjective opinion of poster.
Cons
  • Cusotmer service and delivery
Reason of review
Problem with delivery
Loss
$20
Preferred solution
Deliver product or service ordered

Ups Shipping Review

1.0
Details
My parcel was out for delivery and promised delivery for yesterday. Today I found out that UPS have no recollection of where the parcel actually is as they don't physically scan the parcels. AVOID AT ALL COSTS! they're useless!
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Review
#816802 Review #816802 is a subjective opinion of poster.
Reason of review
Problem with delivery

UPS in Rohnert Park, California - BOX DAMAGED

I sent my grandson an Easter present packaged in a box by me, nothing breakable, when it was delivered it was beyond recognition, the contents were all open and thrown in the box, as my daughter in law said the box was crushed beyond recognition, shame on ups drivers they need to be held accountable which they never seen to be, I am going to contact Michael Finney, seven on your side, and I am going to make sure this problem gets resolved, It happens all the time, it is about time UPS is held accountable, I also paid 22.00 to ship this box, only to have the contents destroyed!!!!
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Review
#816726 Review #816726 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$100
Preferred solution
Ups drivers need to be held accountable for,their poor service you see it all the time how they treat customers packages and just throw them shame on them