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Ups Customer Care Review

Ups employee from btush avenue are full of *** liars who dont want to fo their jobe including the *** manager stupidvisor Tyrone who has no respect. They claim they deliever packages but they dont not even when your home. And when you go compkain the piece of *** person who claims to be a supervisor doesnt know how to talk to people they are a digrace to UPS
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Review
#842853 Review #842853 is a subjective opinion of poster.
Reason of review
Poor customer service

Ups Customer Care Review from Frederick, Maryland

2.2
Details
Some of the rudest, most careless people ever. I was at home waiting for a package to be delivered. Heard the buzzer go off to my apartment and ran from my room to the front door to let the delivery guy in. Unlocked the door, heard the click signifying that it had unlocked, and waited for them to come up to my door and deliver the package as per usual. Next think I know, I hear the ups truck starting. At first confused that it wasn't them I went downstairs to look and see if they left it outside. Nope. They left a note saying sorry we missed you. Now, keep in mind I ran from my room in my small apt to the front door which took maybe 10 seconds at most. You're telling me you didn't hear the loud click of the automatic lock unlocking or you just buzzed and left? Or maybe it was sheer laziness that you didn't want to walk to the second floor as has been done every time before? I don't know what more I could've done besides run onto my balcony and yell after them to wait up. This has become a common reoccurrence lately for packages I have delivered by ups. If you're going to deliver a package then do it. Otherwise let me know to drive to pick it up from the post office. Keep in mind delivery time is consistently between 11am and 1pm where I live meaning if I want my package via delivery I need to take time off of work. The least you could've done was leave it out front as it contained no valuables and I was very clearly home. Since this isn't the first time its happened all I can say is, what a joke ups has become lately. From now on I plan on picking up my packages from the post office.
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Review
#842748 Review #842748 is a subjective opinion of poster.
Reason of review
Poor customer service

Angry, Bitter UPS driver

April 2, 2015 - I was at home and the buzzer went off. I answered and the person on the other end said 'UPS, package for [NAME]'. I said I would come down to let him in and hung up. Buzzer rang again. I answered, person on the other end said 'Open the door', I did. 15 or so seconds later I heard a thud on the door. I opened the door to see the parcel laying on the floor and the UPS driver scurrying away. March 16, 2016 - Buzzer went off, I answered and let UPS driver in. I waited for him to make his way up to my floor and opened the door. He glared at me while giving me the package. I smiled and said thanks. He scowled at me without uttering a word. May 4, 2016 - Buzzer went off, I answered. Voice on other end said 'Package for [NAME]'. I said I would come down to pick up parcel. 15 seconds later I was at the front door. Driver had taken off and just left a delivery attempt notice.
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Review
#841683 Review #841683 is a subjective opinion of poster.
Reason of review
Poor customer service

Ups Delivery Service Review

1.0
Details
Why is it every time I have ups package it's takes all day to get it (8:00)pm. Ordering things using fedex and the postal service on the other hand my packages are there first thing in the morning.
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Review
#841620 Review #841620 is a subjective opinion of poster.
Reason of review
Poor customer service

Offloaded Package Review

1.0
Details
THEY ARE TOTALLY INEPT IN EVERY ASPECT OF THEIR SERVICE. CANNOT DO ANYTHING CUSTOMER ASKS, ABSOLUTE GARBAGE.
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Review
#840822 Review #840822 is a subjective opinion of poster.

Ups Delivery Service Review from Chicago, Illinois

1.2
Details
I have had an experience that is unbelievable! I payed 18.00 to have a small less than 1 pound tied to my gate this package was supposed to be rushed air service. I find my little package tied to a gate which tracking said it was delivered at 9:13 am . This is a ripoff UPS don't care and Sears parts said its UPS! Bottom line I payed for a service I didn't get! Next time I will use Postal service or I will find someone else to order from!!!! Never too old to learn!
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Review
#840762 Review #840762 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

UPS IS NOW THE PHILLIPINES

1.0
Details
UPS sucks. I scheduled pickups THREE TIMES THIS WEEK AND TWO TIMES THEY HAD NOTHING IN THE SYSTEM AND NO SHOW. WHEN YOU TRY TO THEN GET THE US, YOU ONLY GET THE PHILLIPINES. I HATE THIS AND UPS. UPS YOU SOLD OUT YOUR OWN COUNTRY. PLEASE LEAVE THE USA AND LET THE USA POST OFFICE TAKE OVER SHIPPING IN THIS GREAT COUNTRY. I THINK ALL THE UPS BOARD MEMBERS SHOULD TRY CALLING UPS TO COME PICK UP A PACKAGE AND THEN SEE WHAT THEY GET; THE PHILLIPINES. YOU TOOK JOBS AWAY FROM AMERICANS BECAUSE YOU DON'T WANT TO PAY THEM FOR THE $100 YOU MAKE ON A PACKAGE AND THEN YOU PAY A PERSON IN THE PHILLIPINES? TIME FOR YOU TO LEAVE THE UNITED STATES OF AMERICA AND THE GREATEST PEOPLE
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Review
#840296 Review #840296 is a subjective opinion of poster.
Reason of review
Problem with delivery

UPS in Kannapolis, North Carolina - Horrible service

UPS - Horrible service
Yesterday I was to have a package delivered. I was at work so they left a slip on the door. I signed the slip and put it back on the door for the next day. I was going to be home in the morning but I put it out just incase I wasn't here when they came. The driver came but he NEVER knocked or rang the bell, instead he just left another slip beside the one I signed. I called ups because I found it unexceptable that he didn't knock or ring. They said someone would call me back. An hour later when Im in my car headed to an appointment I get a call from Eric Stowe, who argued with me that "if the driver came to my door then he did knock or ring the bell"...Eric Stowe was more concerned about calling me a liar then trying to fix their mess up. I asked to speak to someone else but Eric told me no one else was there...then magically the manager appears and gets on the phone to tell me that "I don't appreciate you questioning my integrity"..yet again another UPS employee more worried about calling me a liar than fixing the problem. I then come home to a smart *** not left on my door from ups stating..."I rang the doorbell 3 times"...really??? this is how you treat your customers....or should I say former customer...I will NEVER use UPS again!!!!!!
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Review
#838695 Review #838695 is a subjective opinion of poster.
Cons
  • Customer service
Reason of review
Poor customer service
Tags
  • Cannon Blvd

Ups Delivery Service Review

What happened as you promise to delivery by 7 p.m. and you showed up at 8:15 and drove off that's what happened you can't deliver when you say you can you can't tell me where the package is right now you can't tell me when it's going to come you can't tell me ***
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Review
#838478 Review #838478 is a subjective opinion of poster.
Reason of review
Order processing issue

Ups Delivery Service Review from San Mateo, California

1.0
Details
Track my package to South San Francisco was there on the 27th at noon was told would be delivered by the 28th end of business day shows up at my house 8:15 p.m. no one home drives off takes package with him try to call UPS to find out what time you're coming back they tell me sit home between 8 in the morning and 7 at night you gotta be *** kidding me I just sat at home the entire day and you didn't show up an hour and a half late all I want to know is what time my package will be delivered today they can't tell me where the package is when it's going to come or *** anything like that unbelievable unprofessional complete garbage will never use again thank God I'm not paying a dime for this but I have a car sitting here without tires on it now for 2 more days they don't deliver it by Friday it's going to be till Monday I have a car sitting here without tires for 5 freaking days because UPS can't deliver on time when they say they are they are complete *** they are complete garbage I will never *** use UPS until the day I am *** dead f***-ups you suck
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Review
#838474 Review #838474 is a subjective opinion of poster.
Reason of review
Order processing issue