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UPS in Azusa, California - They never deliver when they say

customer service is the worse the don't help they don't care...the drivers are horrible..it's the worse company. when you call them and try to get your problem solve they never do anything...i lost so many packages that were deliver (supposedly) to the wrong address... i never got all my money back i was paid only partially....other packages were send back....i have lost so much money and business customer service is the worse the don't help they don't care...the drivers are horrible..it's the worse company. when you call them and try to get your problem solve they never do anything...i lost so many packages that were deliver (supposedly) to the wrong address... i never got all my money back i was paid only partially....other packages were send back....i have lost so much money and bussines
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Review
#890005 Review #890005 is a subjective opinion of poster.
Service
Ups Delivery Service
Cons
  • Very poor service
  • Lazy and apathetic drivers
Reason of review
Poor customer service

Ups Express Delivery Service Review

Horrible online customer treatment paid express 3 day and now waiting on 5th day.never had a issue in 10 years with fed x
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Review
#889592 Review #889592 is a subjective opinion of poster.
Service
Ups Express Delivery Service
Reason of review
Order processing issue

UPS in Woodbridge, Ontario - Worst service i encountered

i might as well add my name to this list of unhappy customers. i had a cheque sent out to my business and after waiting till 7 pm it never arrived.after speaking and waiting another day the agent told me package has been lost and an investigation has started and will take up to 8 business days.i couldn't wait that long so i got the shipper to cancel cheque and reissue another.they were gladly able to do that and even sent it overnight express to be received next day delivery by 10:30 am.guess what it's not here spoke to a supervisor and they said it hasn't been scanned at the delivery centre yet.computer tracking says delivery should be on time.maybe just my luck 2 parcels 2 losses within 5 days.someone is either not doing his job or just don't give a ***.speaking to an agent on phone after waiting 20 minutes just notes down your complaint on her computer and you hope for the best.i think an 85 cent stamp at the postoffice would have saved me all this hassle.i hope a ups manager is reading all these complaints and just don't laugh it off and be just as irrisponsible as his employees.
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Review
#889573 Review #889573 is a subjective opinion of poster.
Service
Ups Overnight Delivery Service
Reason of review
Problem with delivery

Ups Standard Delivery Service Review

5.0
Details
I'm wondering why two packages approximately the same size 2 pounds 6 pounds are leaving from Tennessee to California one comes here direct the other one heads north and takes a 2000 mile detour how can this happen?why were they not sent together ?when I asked one of your representatives for an explanation believe me it was extremely *** poor!
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Review
#889331 Review #889331 is a subjective opinion of poster.
Service
Ups Standard Delivery Service
Reason of review
Bad quality

Ups Delivery Service Review

the terrible service continues. lies on friday,worse lies on monday and now rude people and more lies on tuesday. in my 60 years i have never come across such *** as i have with ups. leaves me no choice but to cancel this package and locate a different supplier who uses a courier that is reliable. BEWARE OF UPS. THEY SUCK BIG TIME
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Review
#888878 Review #888878 is a subjective opinion of poster.
Service
Ups Delivery Service
Reason of review
Order processing issue

Ups Customer Care Review from Toronto, Ontario

this is a terrible delivery service. all they do is lie and make us frustrated. customer service is even worse. i am not surprised to see 4 thousand plus complaints with only 12 resolved. very shady company. bunch of lying sons of ***. my company will never ever use this low life delivery service again. alot of these complaints are to do with Rogers. SHAME ON YOU ROGERS FOR LETTING YOUR CUSTOMERS DOWN BY USING THIS DECEITFUL COMPANY. YOU ARE WHO YOU DEAL WITH.
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Review
#888499 Review #888499 is a subjective opinion of poster.
Service
Ups Customer Care
Reason of review
Poor customer service

Ups Delivery Service Review

Bad traking information, is past 4 days and I'm don't know we're my packet is!!
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Review
#888326 Review #888326 is a subjective opinion of poster.
Service
Ups Delivery Service
Reason of review
Bad quality
Resolved

Resolved: UPS has basically lost its mind

1.6
Details
On June 2nd, I paid UPS $343.00 to ship a 79 pound, manufacturer packaged, piece of furniture from California to Alaska as a gift to my niece. Upon arriving, there were holes in the box, and about 1/3 of the furniture was damaged. I submitted a claim, and at the same time, got a free set of replacement parts from the furniture company. UPS picked up the package, examined it, and then on July 21st, informed me that he claim was going to be denied. My plan was to ship the replacement parts up there to fix the piece of furniture (using FedEx of course), but UPS, without telling me, shipped the package back to me AND charged me $138.00 additional for the shipping. I have now paid $481.00 in shipping and now have damaged goods which were not damaged when I shipped them. UPS truly sucks.
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1 comment
Anonymous
#1202143

After three phone calls and a lot of yelling at UPS, they finally took responsibility for what they did to my package and refunded all of the shipping. They did not need to refund the cost of the damaged item since the manufacturer had already sent replacement parts, so I did not require them to pay me for the merchandise.

Review
#887566 Review #887566 is a subjective opinion of poster.
Service
Ups Delivery Service
Reason of review
Damaged or defective
Loss
$731
Preferred solution
Deliver product or service ordered

Ups Customer Care Review from Walnut Grove, Georgia

1.0
Details
UPS is the poorest customer service I have ever dealt with, even their automated systems argues when you ask to speak to a live person. After three and and a half hours dealing with a delivery issue, while I was on vacation, problem not resolved. Web site couldn't fix but charged me three times, customer service said it was fix, but got a call from our home distribution center and got a different story! So goes the relaxation of vacation! Ugh!
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Review
#887398 Review #887398 is a subjective opinion of poster.
Service
Ups Customer Care
Reason of review
Poor customer service

UPS in Saint-Jean, Quebec - Crooks!

The cost of the merchandise is $100 but broker charges (tax not included) $44 and when you add the shipping, it make an extra $30 total in UPS pocket $74 for a small envelop that took a week to arrive from USA to Montreal . They get you when the merchandise is in their hand and they keep creating and adding charges on top of their official rate. How many consumers has been trapped by their extortion? It is very sad that our government pretend to protect the consumer and let this happen.
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Review
#886198 Review #886198 is a subjective opinion of poster.
Service
Ups Delivery Service
Reason of review
Pricing issue