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Ups Vehicle Driver Review

We live on w. Baseline rd in plainwell..dead end dirt road..so your driver just went down our road at the speed of light! BS!
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Review
#899505 Review #899505 is a subjective opinion of poster.
Service
Ups Vehicle Driver

Ups Customer Care Review

1.0
Details
Ups worst delivery company out there. They have terrible customer service and one rep tells you one thing and another doesn't. When THEY deliver your package to the wrong address and you call them they tell you oh no to bad nothing we can do about it. Wish companies would stop using them for deliveries. Worst company ever.
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Review
#899175 Review #899175 is a subjective opinion of poster.
Service
Ups Customer Care
Reason of review
Poor customer service

UPS is the Worst shipping company

1.0
Details
UPS is the worst delivery service of all time. You have the most incompetent drivers on the planet. I have multiple packages delivered to my residence through work each week and you keep on delivering them to my neighbors house. My address is clearly posted in 2 places. Remember UPS, even numbers on the left odd on the right. I'm not trying to fool you. I need my packages. It doesn't help that when I call to ask where my package is because online it shows delivered to front door they ask me did I check my front door. No, UPS I never thought of that!!!!!!!! All my packages require signatures and sometimes they just leave it without one and sometimes they get one. Do the drivers get to make of their own rules. Finally, stop covering up my gigantic packages with my door mat. You are not fooling anyone and are bringing more attention to it.
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Review
#898765 Review #898765 is a subjective opinion of poster.
Service
Ups Delivery Service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • dumb driving
  • Worst delivary service
  • shipping UPS
  • dumb customer service
  • Ups Shipping

UPS NOT on time delivery

1.0
Details
Where to start. Received a delivery notice sorry we missed you. This was a business that is known closed till 10 am, Driver left the notice at 9:30 even though the hours are posted right next to where he stuck the notice. Phoned UPS at 10:10 am and received a call back withing the hour from local (DARTMOUTH NS). to assure me the package would be delivered before closing at 6:00 pm. Waited 5:45 pm and rephoned only to be told there is still 15 minutes left before 6:00 pm. Waited till 6:30 pm no sign of UPS. Arrived next morning to another delivery notice again left at 9:30 am Sorry we missed you. Again phoned the national number as no way to phone the local branch only to be told SORRY guess the driver did not deliver it. Again assured by the national number it would be delivered today and would receive a call back from local branch to verify this within the hour. 4 hours later no package, no call back. Again phoned the national number to be told it SHOULD arrive today and it has been escalated to a driver supervisor local. I'm also told that is who it was escalated to yesterday. NOt holding any hope this package will ever arrive. WORST customer service ever, obviously quantity and not quality is all that matters here. And to belive the local drivers are being paid $27.00 per hour and up UNREAL
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Review
#898677 Review #898677 is a subjective opinion of poster.
Service
Ups Delivery Service
Cons
  • Customer service must have a rolodex with excuses
Reason of review
Poor Customer Service and Problem with delivery
Preferred solution
Deliver product or service ordered

Ups Pick Up Service Review from Lancaster, New York

1.5
Details
A package was going to be delivered while I was at work, and I was unable to tell if it would require a signature. I saw the option online to have the package delivered to a UPS Store instead. I chose this option so I could pick it up after work and not have to worry about it getting sent back to a sorting facility if I wasn't at home to sign for it. After choosing to redirect the package to a store, the tracking says it'll deliver to the store by the end of the day, but doesn't seem to know where the package actually is. I become unsure about this redirect option I chose, and consider cancelling my request, but don't find any option to online. I check with the store I redirected it to at the end of the day, and they don't have the package. Only after calling UPS do I know that redirecting the package added a day onto my shipping time, since apparently redirecting the package from my home to a UPS store 5 minutes away was such a complicated system process that it warranted another day of shopping. Now the day's over, the tracking has even more vague information as to where my package actually is, and that option to cancel my redirect request I'd searched for all day online finally shows up; right when I completely don't need it to. I will avoid using UPS in the future if I can help it. What a poor, cumbersome process. If redirecting your package needlessly delays it a day, there NEEDS to be a notification of that when you choose that option.
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Review
#898326 Review #898326 is a subjective opinion of poster.
Service
Ups Pick Up Service
Reason of review
Order processing issue
1.0
Details
UPS is horrible.
UPS is horrible.
UPS is horrible.
I had a vent hood scheduled to be delivered on July 12, 2016 from the Shawnee Oklahoma UPS. I waited all day and no delivery. Finally around 6:00 that evening, an office worker saw that it had come back with the driver and called to let me know. He said he had orders...
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Review
#898223 Review #898223 is a subjective opinion of poster.
Service
Ups Delivery Service
Cons
  • Refused to deliver my package
Reason of review
Problem with delivery
Loss
$75
Preferred solution
Let the company propose a solution
Tags
  • Ups Horrible Service
2.1
Details
UPS has been intentionally MISLEADING their customers with what UPS calls "3 Day Select" shipping, for which they charge a ridiculous premium. When actually, their "3 Day Select" service is SLOWER than normal delivery service! I placed a purchase order which was to...
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1 comment
Anonymous
#1221491

The UPS website has a shipping time and cost calculator on their website. If you had used it, you might have seen that another shipping level might have gotten there at the same time for less money.

At the very least, you would have seen that Friday-Tuesday is the correct time frame for 3 day select.

Instead, you caused yourself grief by not knowing what a "business day" is. No sympathy.

Review
#897612 Review #897612 is a subjective opinion of poster.
Service
Ups 3 Day Select Delivery Service
Cons
  • Intentional misinformation about 3 day delivery service
Reason of review
Problem with delivery
Loss
$50
Preferred solution
Full refund
Tags
  • Bogus Shipping Services

UPS Incompetent Claims department

2.0
Details
UPS Incompetent Claims department
UPS Incompetent Claims department
UPS Incompetent Claims department
Shipped 4 packages NDA by UPS and insured them all. 2 arrived the next day at my vendor busted open and repacked, the following day the other two arrived damage and repacked. All items damaged and beyond repair. Filed claim with UPS. They sent 4 damage claim tags out and picked them up. Returned 2 to me, delivered one to someone who shipped back to by vendor who had to ship to me. They LOST one package and here 3 weeks later want me to file ANOTHER claim for box I already filed claim on. I have been called by 4 different departments, 7 times to have them email me another from to file a claim on 1 box again. They sent out rep who took pictures yesterday after I took pictures Friday and emailed them to ANOTHER department. Shipped these packages on July 9th, 2016 and still $3k out of pocket, still going in circles with UPS. WHAT a joke. Appears UPS doesn't have a competent person over any of the departments that handle claims. Even asked to speak with supervisor got a guy named "Kevin" he was less competent than his subordinates.
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Review
#897491 Review #897491 is a subjective opinion of poster.
Service
Ups Next Day Air Delivery Service
Cons
  • Ups failing to process claims for damage they did
Reason of review
Damaged or defective
Loss
$3000
Preferred solution
Full refund
Tags
  • Ups Claims

Shy Guy Review

3.7
Details
They are ok but they are slow with transit and delivery
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Review
#896829 Review #896829 is a subjective opinion of poster.

Ups Overnight Delivery Service Review

1.1
Details
Package was suppose to be delivered 7/25/16 and still haven't receive package. Today date is 8/5/16. Every time I call they give me excuses like label and address was wrong. They will deliver tomorrow. Tomorrow comes and no package delivered. I spoken to 3 different supervisors and still to no avail.
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Review
#895406 Review #895406 is a subjective opinion of poster.
Service
Ups Overnight Delivery Service
Reason of review
Problem with delivery