UPS
Reviews and Complaints
DON'T BELIEVE THEM, THEY LIED ABOUT MY DELIVERY
Ups needs to clean house and get rid of dishonest bad drivers stealing and marking packages as delivered when they are not.
- Big brown used to be a good company
- Nice customer service representative
- I liked the fact that i can choose fedex next time
- Package never got delivered
Preferred solution: Let the company propose a solution
Do not visit this store
Use a different shipper
Preferred solution: Don't pull in my driveway unless you have a delivery for me!
Non-delivery
- Horrible phone customer service
Preferred solution: Let the company propose a solution
Resolved: Say delivered but nobody was home!!
A neighbor from waaay down the street had it and called UPS themselves!
After several calls with UPS, I have found their representatives to be very kind and quick with helping me find out what exactly is going on. They were each very helpful.
In the end I had to contact Apple and have them give UPS the O.K. to start an investigation. However, in the meantime I was given the choice of refund or replacement. Whereas the whole situation has been extremely frustrating...
I am feeling taken care of and heard. I am thankful for the ease of the processes to making sure the customer (me) does not become disgruntled & impolite.
Very thankful. $700+ is far far far too much money to be losing for myself.
- Missing package
Preferred solution: Deliver product or service ordered
Mental case driver
- Havent gone postal yet
- Sneaky no good weasels
Preferred solution: Deliver product or service ordered
Incompetant employees
- Incompatant emplyees at all levels
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIf you live in the hood, don't be shocked if you never receive notices or packages
Fraud detection
Nope. Nope. Nope.
Friday, a UPS driver parked in the middle of my road. I was leaving to get my child at school and politely asked him to move his truck.
Instead, he took packages out and started walking up my road away from his truck. He then stopped and turned and yelled sand your *** road and maybe you wouldnt be blocked in. Not only was I late to get MY FIVE YEAR OLD, I was very upset by the way he belittled me in front of my son. I sand my road when I know I have packages coming, he knows that.
Shame on his behavior and shame on my neighbor for not making sure he was safe.
I was stunned to be yelled at over something I had nothing to do with, all I needed was to get my child and not be 15 minutes late. Im not happy.
Delivery truck dug up my driveway
- Too many to list just one
Don't use UPS
Bank out of new York they return dispute money
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUntruthful and Rude Corporate Customer Service
- Inabilty to perform primary task
- Rude arrogant and untruthful customer service
Preferred solution: Let the company propose a solution
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You might try complaining to your insurance company to explain the problem. You might also request they ship via FedEx instead of UPS.
You might also, prior to calling the insurance company, take a look at your info from them regarding problems, appeals, and complaints and what to do when you have a problem with them. You can also complain to your state's insurance agency----the one that regulates these companies.