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Ups Delivery Service Review

1.0
Details
UPS always lies and says something about adverse weather or they can't find the address which is bs I always try to avoid purchasing from a company that uses UPS. I have a package now that was scheduled for delivery tomorrow and sure enough they say because of adverse weather it will be monday . Fed up will never use them again.
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Review
#944538 Review #944538 is a subjective opinion of poster.
Reason of review
Poor customer service

Ups Vehicle Driver Review

Driver destroyed my driveway light. Complained and spoke to a rep who showed up at my house without a courtesy call. He called me to imply i was lying. Sarcastic and unprofessional. I saw the driver hit the light.
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Review
#943201 Review #943201 is a subjective opinion of poster.
Reason of review
Poor customer service
UPS store in Gig Harbor, Washington
My son and family have a PMB box in this UPS store. For 3 years, my grandchildren NEVER get their cards I send to them. Gift cards, checks, once cash, never received. Sent my granddaughter a birthday card last month she never got it, so sent another one certified mail...
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Review
#942989 Review #942989 is a subjective opinion of poster.
Reason of review
Problem with delivery

Ups Manager Review

1.0
Details
every one that works at this location in customer service is completely incompetent, all staff even managers , they are a bunch of *** complete idiots completely upset because they're getting paid close to nothing to work their and can't find nothing better
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Review
#942959 Review #942959 is a subjective opinion of poster.
Reason of review
Poor customer service

UPS in Ruidoso, New Mexico - Customer Complaint

Your driver has been delivering packages to our business for over 10 years. Friday he indicated that he would no longer deliver packages to us because he doesn't have time to deal with barking dogs. WHAT! Never have I heard such BS. I am a retired Airborne Express manager and I don't think you would be tolerating this behavior. The guy was rude and would not listen to anything we had to say. I know, you'll never take care of this so it goes to your pile of other complaints. Understood..I told you so, I told you so. I I I I I I I I I I I I I I I I I I I
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2 comments
Anonymous
#1232794

Are your dogs running along, behind, in front of the UPS truck as it enters and leaves your property? Do they act aggressive towards the driver? If you answer yes to either or both then you don't have control of your dogs and UPS is the right here.

Anonymous
#1232738

So, I'm assuming you think the driver should continue to come to your address and risk being bitten by your dogs? Are you gonna pay the hospital bill if your dogs attack him?

But it's all about you and your dogs though. Heck with the lowly delivery guy.

He should endure whatever you want him to, right? You're a ***.

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Review
#942518 Review #942518 is a subjective opinion of poster.
Reason of review
Poor customer service

UPS in Fort Saint John, British Columbia - Package

my shipment arrived in delta, half hour drive from my house! last week. now from delta you idiots decided to send it to Washington state!!! now its Monday and the tracking says its being delivered today, it said it left the dispatch in delta at 6.19 am and now it is 2.00 o'clock in the after noon and still no package!!! to make things worse you charged me $ 22.00 so i made sure i had the money to pay for it!!! i phoned your office to find out what has happened to my package!!! you people told me you would email me a password, when i got the password and used it it said it was invalid!!!! also i was told the $22.00 could not be payed with cash, maybe some one should have told me that in a email!!!!!!! so now i had to go and get a Canadian postal money order just to pay you to get my package!!!!! you see i have no credit card or cheques.YOU ARE THE WORST OUTFIT I HAVE EVER HAD THE MISFORTUNE TO DEAL WITH!!!!!!!! ALL THE PACKAGES I HAVE EVER RECEIVED FROM OTHER COMPANIES I HAD NEVER HAD TO PAY ANYTHING ACCEPT THE CHARGE OF SHIPPING!!!! YOU CALL THE $22.00 TAX AND DUTY BUT I KNOW IT JUST GOES INTO YOUR POCKET!!!!!!!!!! *** YOU WHAT A *** OPERATION!!!
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Review
#942474 Review #942474 is a subjective opinion of poster.
Cons
  • Poor tracking tool
  • Non-english speaking service representative
  • Offshore reps that cant transfer call to us rep
Reason of review
all of the above

Ups Delivery Service Review

1.0
Details
Delivery guy didn't show up and i try to reschedule my shipment and every time they give me a different date and now the lady I was talking to in the phone hang up the phone so Rude
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Review
#942455 Review #942455 is a subjective opinion of poster.
Reason of review
Problem with delivery

UPS in Atlanta, Georgia - Delivery status lies!!!

1.1
Details
Here is what UPS always states as a delivery status"THE RECEIVER REQUESTED THIS PACKAGE TO BE HELD FOR PICKUP AT THE UPS FACILITY. / THE RECEIVER AGREED TO PICK UP THE PACKAGE THIS EVENING. Oct-21-16, 08:08 AM, FOREST PARK, GA" I never contacted UPS nor ever made any request or agreement to whatsoever but here is what they always said on the delivery status. When I call them about this statement, they said that they don't delivery around here and they can't tell the true about that. I can't understand why they pick up a package if they really know that they delivery it. The worst thing is they lie about the receiver request and make a statement that the receiver never made. It's really deceitful. It's really a scheme and scam. Deceiful business and they should be penalized for this.
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Review
#941814 Review #941814 is a subjective opinion of poster.
Cons
  • Treatment of my property
  • Being given the run around to resolve issue
Reason of review
Problem with delivery
Preferred solution
If you can't delivery, you should not accept a package. Also you must not make a statement on someone behave based on lies.

Ups - 2nd Day Air Delivery Service Review

1.1
Details
I paid for 2-day express delivery. The customet service rep had a horribly thick accent and told me that UPS shipped according to thier own schedule, not the merchant. I was told i would get my parcel on monday, which in reality is four days from the day of purchase. Ironically my parcel is at the facility twenty miles from my house and they dont deliver on weekends, I was told. Just a sad, sorry excuse for a shipping company if you ask me.
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Review
#941321 Review #941321 is a subjective opinion of poster.
Reason of review
Order processing issue

UPS - Complaints

3.0
Details
Once again they left my package next to the door after repeatedly telling them that I am visually impaired and can not see it unless I am standing on top of it. The difference this time I didnt even get a knock on the door. I did lodge a complaint with them and maybe 15 minutes later I get a call from the phildelphia branch telling me they have different drivers and it wasnt listed to knock on the door. Personally I doubt it. (I did tell the woman I wanted the manager to come up so I can show him my safety stick, blindmans cane, but she said she would note it on the computer that next time the driver is to hand deliver the package) A few years ago they delivered a package to walker st. I live on valley st and they actually tried telling me its an honest mistake. "Walker, Valley - hows that an honest mistake?" When I was driving trucks UPS was the toughest company to work for but it was also one of the best paying - what happened? Who's running this company, Fred Flinstone? Maybe this is how the acronym UPS changed to you people suck
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Review
#940909 Review #940909 is a subjective opinion of poster.
Cons
  • Very unprofessional
Reason of review
Problem with delivery
Tags
  • Poor Delivery