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Ups Delivery Service Review

1.0
Details
Horrible company!! Fed x way better. I could go on for years, but too tired due to running around and looking for my package! Very pissed off customer!
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Review
#963879 Review #963879 is a subjective opinion of poster.
Reason of review
Problem with delivery

Ups - Review in Shipping category

1.0
Details

Update by user Dec 01, 2016

I have previously ordered from the company Sephora numerous times & received shipments via UPS. I have contacted UPS Customer Service, which were no help.

I contacted the shipper as well. I have had packages left on the hood of the vehicle in the driveway and in front of the garage before. Apparently this one was supposed to be at the front door. I checked the entire premises and with neighbors.

It would at least be nice if the package was always left at the front door. I guess that I am at a loss.

Original review posted by user Nov 29, 2016

First time ever I have not received a package from UPS surprisingly lol. Via their tracking it was delivered at the front door. Due to the fact that I checked the entire outdoor premiss & neighboors, I would call a representative. The next day I called UPS customer service & the service was awful, very unfriendly! I dread getting packages delivered by this company because their service is less than stellar on so many levels. Previous times that I have received UPS packages was when the driver put in on the front end of the vehicle parked in the driveway. I found some crumpled up UPS notes on the ground of failure to deliver, etc. Second time, left it in front of the garage door. Third time, gave it to the neighbor in the duplex next door because their garage door was open. Fourth time it was delivered by the front door...yeah! Only one driver who actually left the package where it should be delivered.
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Review
#963743 Review #963743 is a subjective opinion of poster.
Reason of review
Problem with delivery

Ups Iparcel Delivery Service Review

I was sitting in my chair 30 minutes ago when the UPS truck stopped out front. I got up and headed for the door, the driver approached the gate, just as I opened the door he dropped the box over the fence, turned around and went back to his truck. Mind you it wasn't breakable, but he had no idea what was inside. Plus he left it in plain view where it could have been taken. All he had to do is enter the gate and walk 8 feet! Is that too much to ask!!!! All the other drivers always come to the door.
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Review
#963624 Review #963624 is a subjective opinion of poster.
Reason of review
Problem with delivery

Ups - Review in Shipping category

1.0
Details
You are a terrible delivery service, any other currier I use will give me a rough idea of what time my package will be delivered you on the other hand give a ridiculous *** and totally useless 12 bloody hour window which is helpful to ABSOLUTELY NOBODY ANYWHERE. A rubbish service and would recommend to ANYBODY that they use a deifferent service. Completely and utterly useless, I was told the drivers don't have phones so you can't even get an idea when the package will be delivered, 8 paid extra for 2 day delivery but if you don't deliver the package till 11 at night it might as well be a 3 day delivery, total scam and utterly unhelpful staff on the phone, :sort your business out and get better because right now you're terrible
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Review
#963317 Review #963317 is a subjective opinion of poster.
Reason of review
Problem with delivery

Ups Delivery Service Review

So I ordered a package called UPS for me to pick up my package instead of holding my package they shipped the package left it outside without a signature & my package was stolen now they want to give me the run around about getting a claim filed and a have my package resent I'm beyond pissed no one is going to return stolen Christmas gifts before Christmas
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Review
#962926 Review #962926 is a subjective opinion of poster.
Reason of review
Order processing issue

Avoid UPS when shipping items from US to Canada

I live in Canada and bought an item from amazon.ca not knowing that the item is going to be shipped from US. The item was a tablet for $419 Canadian. All computer items are exempted from duties. However UPS was demanding $91. 95 for brokerage fees and $55.38 for HST. (Total of $147.33) I was prepared to pay the HST but asked them if I could release the item myself through CBSA. They suggested that they could only send the item to the port of Windsor Ontario (more than 10 hrs ride from Ottawa). I requested them to send it to CBSA office in Ottawa Ontario and I can go there personally to release the item and pay the taxes. They flatly refused. I just want to advise people who are buying from US that you should make sure that you request the sender to ship the item through USPS and never UPS. I had several bad experiences with UPS. In my opinion, it is the worst carrier. If you want to find other people's experiences with UPS then go on the internet and search for complains against UPS. You will find thousands of complains.
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Review
#962911 Review #962911 is a subjective opinion of poster.
Reason of review
The company is dishonest.

UPS - Just dropped it on the porch

I had a package delivered on Friday, Nov 25. I was looking out the window and the UPS guy approached my front door. When he arrived, he just took the package and DROPPED it on the porch!! He did not sit it on the porch, he dropped it!! He instantly just turned around and walked off without even ringing the doorbell to let me know he had come. Pitiful. The service level of UPS these days are regretful. They used to be good,but now the employees do not care what condition you get your package. I will never use UPS for my packages. FRom now on it will be Federal Express or USPS. No more UPS.
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Review
#962335 Review #962335 is a subjective opinion of poster.
Reason of review
Problem with delivery

Ups - Review in Shipping category

2.7
Details
They just skip my house many times. They dont ring to my door. They made me go 40 mins drive away from my house to get my packages TWICE and it was not there twice. The second time the driver was driving in the direction of where i was and he refuse to give it to me if i waited for him to come! Now same week, it was expected to come yesterday, it was deleyad, then today, and again it was delayed until monday ! Because they are closed on weekends. I am so mad and unsatisfied and it makes problems to my business
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Review
#961495 Review #961495 is a subjective opinion of poster.
Reason of review
Problem with delivery

UPS - Horrible service

I had an envelope sent to me from Michigan on the Monday before Thanksgiving 2016. It was "guaranteed" to arrive in 2 days--by Wednesday in Birmingham, Alabama. It did not arrive. I tracked it online and on Thanksgiving at 5:22 am I received an email from them telling me that my package had been incorrectly sorted in Atlanta and would take "at least" one business day to get to me. Friday afternoon came and no package. I called the 800 number and was told that my package would NOT be delivered on Friday. Asked to speak to a supervisor and he said there was nothing he could do. I suggested they put the package in a brown truck and drive the 2 1/2 hours to Birmingham. Still no relief. Then I find out that my package will not arrive until the next business day, which is Monday. Soooo, the guaranteed 2 days will turn into 7 days. What!!?! Unbelievable. Will not be using UPS again. They have lost me as a customer, and I will let anyone who will listen what I've gone through.
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Review
#961422 Review #961422 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$20
Preferred solution
Full refund

Ups Mail Service Review

One of my letters been opened and then recealed. And now the *** worker is sending my clothing order back to the sender and i had already paid for it.
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Review
#961332 Review #961332 is a subjective opinion of poster.
Reason of review
Problem with delivery