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Ups 2Nd Day Air Delivery Service Review

1.1
Details
They *** suck. Straight up
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Review
#981352 Review #981352 is a subjective opinion of poster.

Ups - Two Day Delivery Service Review

1.6
Details
I sent a package to my mother-in-law to be delivered by 12/23/16, the package was not delivered, the driver stated there was no answer. The recipient was indeed home during delivery and the driver never left a shipment notice. The packaged was then scheduled for re-delivery on 12/27/16 and once again the package was not delivered, this time with no reason. It is now scheduled to be re-delivered on 12/28/16! I spoke with a UPS representative on 12/27/16 and was told "it's on the truck and will definitely be delivered today" which was a lie. I do a lot of shopping online and will never use UPS again ! Horrible drivers and very unprofessional representatives.
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Review
#980887 Review #980887 is a subjective opinion of poster.
Cons
  • Phone contact
  • Unable to speak with a representative in the united states
Reason of review
Problem with delivery
Featured
1.6
Details
Why can't ups deliver to the right address
i been living in my place now for five years and not once have i gotten a package delivered to the right unit,,,time after time i call and complain and tell them where exactly my unit is and they still get it wrong,,,,im sick and tired of apologies and well it might be...
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6 comments
Anonymous
#1270674

What can brown do for you? Well, apparently not read.

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Review
#980614 Review #980614 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$50
Preferred solution
Let the company propose a solution

Short Review on December 27, 2016

4.5
Details
I think that ups should invest in to getting tracking devices so that if someone gets there package stolen or misplaced they can track and find out where the package.
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Review
#980158 Review #980158 is a subjective opinion of poster.

Ups Delivery Service Review

1.0
Details
My son's only Christmas packages were to be delivered December 23. The packages were held at my home town facility until December 27! They refused to let me pick the packages up. Needless to say my 11year old didn't have a Christmas because of UPS.
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Review
#980031 Review #980031 is a subjective opinion of poster.
Reason of review
Order processing issue

UPS - No delivery

Found a note on my door FRIDAY before Christmas (Xmas on Sunday) Only information on the ticket said needs signature and will deliver next WEEKDAY . UPS closed on Monday so I guess that means TuesdY. I called UPS 800 number and they found the package and told me I could pick it up at the UPS place on Saturday. My husband went down to pick it up and they couldn't find it even thou they had a record of it. They kept asking for a tracking number (it's a gift... how would I have tracking number since the UPS driver didn't leave any information who it was from). The guy at UPS said it wasn't there that it was PROBABLY on the truck..... don't they know?.... since it needed a signature I had to wait around at home all day when I had stuff to do.... I left home at 4:15 and still no package.. when I got home there was NO note left so I guess the guy at UPS just said it was on truck to get rid of my husband... it's Monday afternoon... still no package and I have no idea who it is from or why I have to sign for it....
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Review
#979948 Review #979948 is a subjective opinion of poster.
Cons
  • Not happy
Reason of review
Problem with delivery

Ups - Overnight Delivery Service Review

1.0
Details
Ordered item overnight shipping for Friday delivery. Was delayed to Saturday. NEVER was received. Package made it as far as DFW airport. Checked Monday AM and the dumb f*cks at UPS had shipped the item BACK to Louisville KY for some *** reason. Do NOT know what their problem is .. But UPS is either incompentent or ***. Probably BOTH! Will NEVER ship ANYTHING by way of UPS and will pay extra to ship FedEx!!
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Review
#979937 Review #979937 is a subjective opinion of poster.
Reason of review
Order processing issue

Ups Customer Care Review

3.0
Details
The people who deliver the packages are very lazy and dont care where they drop them. I know its been busy with Christmas, but have common sense. I have a sign on my front door that reads "all packages to side door" and they leave at front door twice now. Also, my neighbor had a 3 ft long narrow box, left along a fence on their property. Not at any door. Train your employees.
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Review
#979936 Review #979936 is a subjective opinion of poster.
Reason of review
Poor customer service

Ups Home Delivery Service Review

1.0
Details
I think ups drivers suck they don't give a *** about delivering their packages in good shape and not damaged , they just want to throw the packages around and go home.
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Review
#979549 Review #979549 is a subjective opinion of poster.
Reason of review
Problem with delivery

Update by user Dec 27, 2016

Just got my packages today, AFTER Christmas. I am half tempted to send them back now.

That was not fun trying to explain to my children why the gifts were not there on Christmas for them. Thanks UPS.

Original review posted by user Dec 25, 2016

I never fill these out but this time I feel it's very necessary. This...
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2 comments
Anonymous
#1276348

No my issue has not been resolved. Ups has done nothing about it.

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Review
#979439 Review #979439 is a subjective opinion of poster.
Reason of review
Problem with delivery