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UPS - Delivery to wrong address

For the last few months UPS delivery as been to my neighbor on the north, rather than to me as addressed. My neighbor has to bring me the package or if I get notification that its delivered and its not on my porch I have to go to their porch to look for it. MY house number is clearly on the house and on the mailbox. Their is no reason for the driver to deliver my package to my neighbor, nice as my neighbors are. I had to go out in horrible cold weather today and chase down a package. It really ticks (a better word than I am thinking) me off. Please have this corrected.. Jean Brasuell 6496 S. 311th East Avenue Broken Arrow, Okla 74014
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1 comment
Anonymous
#1276780

Just an FYI - This isn't UPS. This is a site for complaints and to let others know about your issues so they don't have the same problems, but UPS won't see your complaint here. I just worry about people who put their contact information on here - anyone could get it.

Review
#997943 Review #997943 is a subjective opinion of poster.
Cons
  • Delivery to wrong address
Reason of review
Problem with delivery
Preferred solution
Deliver to proper address
Tags
  • Bogus Shipping Services

Short Review on January 26, 2017

1.0
Details
The term Useless Piece of *** has somehow been surpassed by your already laughable *** company. The fact that you still exist is repugnant and confusing. Holding customers packages hostage in holding facilities? Delaying packages for 4 weeks. Kill yourselves. All of you. Do the entire logistics community a favor.
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Review
#997690 Review #997690 is a subjective opinion of poster.
Reason of review
Bad quality

Ups - Review in Shipping category

1.0
Details
Awful service they lie about attempting to deliver the worst courier in the world!!
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1 comment
Anonymous
#1276748

UPS has been very unreliable -- deliveries are late and no one can tell you what time of day the package can be delivered. Very poor service and Costco has too many restrictions where I can change to having a UPS store handle my package for pick up.

I HATE UPS!

I HATE COSTCO for its restrictions. You made me miss my son's 30th birthday and ***!

Review
#996945 Review #996945 is a subjective opinion of poster.
Reason of review
Poor customer service

Ups - Home Delivery Service Review

3.0
Details
First they couldn't find my apartment, so my shipment was a few days late. Then I had another order coming in and they promised me it would be here before 7pm. Its now 8:40 pm and still no delivery. I need this order by tomorrow and if they do not deliver I not be happy. As it is I dont think I will use there service again . Ive even had clothes on all day in preperation for the delivery that never came
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Review
#996850 Review #996850 is a subjective opinion of poster.
Reason of review
Problem with delivery
1.0
Details
UPS has been sitting on my package for 12 days now. They refuse to deliver even though the address is 100% accurate, there's no issues with my street or driveway, there's no dogs on my property..etc....No valid excuses at all! My house is super easy to find and they...
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1 comment
h.kitchener
#1275782

Contact whomever you bought the merchandise from and tell them the problem. If you paid by credit card, then you can dispute the charge.

I do hope you didn't pay via a debit card, mate. In any event, the vendor is responsible for getting the product you ordered delivered to you. If they do not, then don't pay them. All this being said, I see no reason given by you for the refusal to deliver by UPS.

What is the reason they gave you? They must have said something.

Review
#996716 Review #996716 is a subjective opinion of poster.
Cons
  • How rude they are
Reason of review
Problem with delivery
Loss
$5000
Preferred solution
Deliver product or service ordered

UPS - 25 days out from a second-day a.m. delivery estimate

Never had anything like this happen before, and never will again, because I won't trust UPS with anything I need to ship. I went to balance my bank statement and was short exactly the amount that I had shipped 2nd day air via UPS -- and I had actually taken the package to the local UPS terminal to send it out! Now it will take up to 8 more business days to figure out what happened and if it can't be found, my employer will have to stop payment on two checks (the cost of which will probably be deducted from me) and re-issue a check to me. Sure I could have used the photo-deposit, except that it's not available in our small town through UPS. Thirty days from now, I'll have the money I earned in December. Thank God for savings to cover the bills, but UPS never again.
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Review
#996278 Review #996278 is a subjective opinion of poster.
Reason of review
Poor customer service

UPS - UNSATISFIED CUSTOMER

1.0
Details
I HAD A PACKAGE TO BE DELIVERED AND THE, GET THIS FINAL ATTEMPT MIND YOU THEY ONLY ATTEMPT ONE TIME AND WHEN I CALL UPS THEY SAID THEY WILL RESEND IT OUT TO MY ADDRESS NEVER GOT THE PACKAGE I CALLED THEM TO SEE WHAT HAPPEN THEY SAID THEY SENT IT BACK TO THE SENDER AND I DECLINE THE PACKAGE THEY LIED EVEN THE SUPERVISOR SAID THERE WAS NOT ANOTHER ATTEMPT FOR ME TO DECLINE IT THEY APOLOGIZE, BUT THERE WAS NOTHING THEY COULD DO IT WAS BEING SENT BACK TO THE SENDER SOMETHING NEED TO BE DONE ABOUT THIS THEY NEED GOOD AGENTS TO TAKE INFORMATION CORRECTLY OR FIRE THEM DO SOMETHING REPRIMAND THEM FOR WHAT THEY DO. VERY UNSATISFIED CUSTOMER
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Review
#996139 Review #996139 is a subjective opinion of poster.
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
My driver likes to sit on the road right in front of my house and stare, happens 2 or 3 times a week
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1 comment
Anonymous
#1275065

So exactly what do you want UPS to do about this?

Exactly what is the reason for your post other than what you posted?

Have you called UPS about this?

Do you have your own UPS personal driver since the first 2 words of your complaint are my driver?

Hmmmm..

Review
#994776 Review #994776 is a subjective opinion of poster.
Reason of review
Poor customer service

UPS - Delivery was not at location

tracking showed the package as being delivered at the front door. The package wasnt there when i called i was told that there tracking shows it was delivered at the correct location. I asked for the gps location it was left at and she wasnt able to give me that and told me to contact amazon about the issue.. Amazon didnt lose the book. First off this was an apartment complex Their is no front door or rear porch.The rep was of little help when i asked to talk with a supervisor i was put on perpetual hold or over 25 minutes. this is a *** poor way to run a business. I will never use ups again for anything
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Review
#994174 Review #994174 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$100
Preferred solution
Full refund

Ups Delivery Service Review

1.0
Details
This place has no clue what's even going on around them. I bought my Husband a Phone online and it was supposed to have been here yesterday so now again today it's not here and when I look up the tracking it's showing Nothing this is crazy.
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Review
#994054 Review #994054 is a subjective opinion of poster.
Reason of review
Problem with delivery