UPS
Reviews and Complaints
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Verified Reviewer | Denver, ColoradoComplaint
Preferred solution: Apology
Trying to get my W2
- Respectful but useless customer service staff
- Come across as great until you try their service
Preferred solution: Let the company propose a solution
Damage to my property
Loud music
User's recommendation: BLOW THE DRIVERS BRAINS OUT!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPackage never delivered
- Delivers most of what you send
- If they lose something you are out of luck and lie about it
Preferred solution: deliver the package or pay for the lost items that are in it. stop lying to customers
User's recommendation: Use fedex UPS is awful
Good one
Preferred solution: Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerYet another lost shipment by UPS
- Customer service inexperience
- Delivery mistakes
- Did not accountability of their mistake
Preferred solution: Deliver product or service ordered
User's recommendation: Use Fedex!!
Ripped off on International Shipping
Preferred solution: Full refund
User's recommendation: Try any other shipping service.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Denver, ColoradoNO Delivery of Package
Preferred solution: Full refund
User's recommendation: Go To Store if you need Help
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Gilbert, ArizonaFailure to deliver in a timely manner
Preferred solution: Never use UPS again
User's recommendation: Use FedEx
Need my package today delivered
Preferred solution: Deliver product or service ordered
Driver left package in Mailbox
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor service in all aspects
Preferred solution: Let the company propose a solution
User's recommendation: I do not recommend UPS to anyone for anything.
I'm being forced to pick up my packages at the terminal or use a friends address
I live in a very rural area. I understand that they don't want to go over unmaintained dirt roads even if I have a valid address.
With that said, the nearest terminal is 56 miles away from me. The nearest UPS store is 34 miles away. There needs to be a place for them to drop packages that is more convenient than traveling 56 miles to pick up my package. Ash Fork, AZ donly has 300 people in the town, but there are several thousand that live around the area.
They need to find or man a safe place to drop our packages nearer to where we live.
The sure ship does go to the post office, but not all packages can be sent that way. (No, we don't get mail delivery either.) I'm positive that I'm not the only person who dislikes that I can't use UPS because it is totally inconvenient when you work to travel over 100 miles to get a package.
User's recommendation: don't use this company if you live off the main road. They won't deliver and will send you packages back if you have a new address. Also, there is no working phone number to call them to hold the package until you can get there.
Worst service by employees
User's recommendation: Go to Fex or US Post Office
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Have had similar problems. CEO needs to be fired if she does not get this organization working more efficiently.