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UPS - Customer service unproffessional They hung up on me. They delivered a damaged package
UPS - Customer service unproffessional They hung up on me. They delivered a damaged package
Damaged package delivered to my customer. it was broken and a piece was missing. So somebody opened the box and resealed it or something. But they delivered it anyway. I started a case with UPS they picked up the box from my customer after the second attempt. Then they...
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2 comments
Anonymous
#1321973

No offence but that thing is ugly.

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Review
#1021670 Review #1021670 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$105
Preferred solution
Full refund

Ups Delivery Service Review

1.0
Details
Package delayed and the ups website isn't updating correctly so I don't know when or where my packages are
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Review
#1021301 Review #1021301 is a subjective opinion of poster.
Reason of review
Problem with delivery

UPS - Delivered to wrong adddress

My son was unable to come to Syracuse for Xmas so I sent him his gifts to Morgantown, WV via UPS. What a nightmare! He never received them and they finally admitted the package was delivered to the wrong address. My son went to that address provided by UPS and there was no package since it was an apartment house. His name of course was not on any mailbox there but the driver still left the package at the wrong address. Since they insure up to $100 at no cost both my son and I attempted to file a claim. UPS said I needed to produce receipts. I didn't have any. What if I had sent him something from my home that I had inherited? No receipts then! We were never informed about needing receipts for their so called "free insurance." What a scam. I was not even able to collect the cost of sending the package and my son did not have his Xmas gifts. NEVER AGAIN will I use UPS.
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Review
#1021238 Review #1021238 is a subjective opinion of poster.
Reason of review
Problem with delivery
1.6
Details
In the last six months or so, there has been three instances that the UPS driver attempted to deliver my packages to an address different than what's on the package labels - meaning although the senders put down my address correctly, the UPS driver tried to deliver it...
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Review
#1020975 Review #1020975 is a subjective opinion of poster.
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution

Ups Delivery Service Review

1.0
Details
Worst shipping company; similar service costs 30 USD more here compared to other places like USPS. I accidentally had to use this company's service once and I swear it's going to be the last time.
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Review
#1020945 Review #1020945 is a subjective opinion of poster.
Reason of review
Bad quality
Resolved
2.0
Details

Update by user Mar 15, 2017

I walked into the UPS store and was able to pick up my package the very same day from a very nice gentleman. This review now makes me feel like I'm bipolar.

Original review posted by user Mar 14, 2017

My phone broke last week so I ordered a new one. I'm a real estate agent so a phone is about as important to me...
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Review
#1020853 Review #1020853 is a subjective opinion of poster.
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered

UPS - Arrived a week late and tried to blame me

Paid for two-day shipping and my package arrived after 7 days. They said it was because I hadn't put the correct address (which I had). Turns out, after pushing the topic with an agent, that they didn't have their usual driver on the day it set to be delivered. They didn't refund any of the shipping cost and tried to put the blame on me. It was taking so long I told them to hold the package for me and I'd pick it up at the local customer store. I went to the store the next day and they didn't hold it and said it was out for delivery...
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Review
#1020472 Review #1020472 is a subjective opinion of poster.
Reason of review
Problem with delivery
I am outraged I shipped a package with UpS insured and they destroy it . Now they don't want to pay even though shipme t was insured. The item was $1,700.00 and it cost $738.00 to ship including the insurance . I have spoken to them many times they I sit the package...
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2 comments
icenectar
#1307359

I update my review which is similar. I actually had a UPS worker tell me that they most likely won't honor the claim because there is no external damage to the box. Seriously??

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Review
#1020318 Review #1020318 is a subjective opinion of poster.
Cons
  • Thieves profiteer corruption
Reason of review
Problem with delivery
Loss
$2400
Preferred solution
Full refund
Tags
  • local store
  • Pasadena Maryland

Shipping Review

1.0
Details
Ups worse company ever...........................................No good
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Review
#1019367 Review #1019367 is a subjective opinion of poster.
Reason of review
Bad quality
1.0
Details
On 3/8/2017, I dropped 3 packages in the UPS Drop Box on M-139/Apple Valley, in Berrien Springs, MI. When I tracked all three items last night around 9pm, I called UPS concerned about where my packages were. I was told the packages 'weren't in the system yet due to...
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1 comment
Anonymous
#1302427

UPS DOES have the right to be paid prior to providing service.

You have receipt to show you paid the proper amount?

Review
#1018821 Review #1018821 is a subjective opinion of poster.
Cons
  • Being lied to about my shipment
  • Worst shipping company
Reason of review
UPS STOLE MY SHIPMENT AND IS HOLDING IT HOSTAGE
Loss
$246
Preferred solution
I WANT MY SHIPMENT BACK. NOW.
Tags
  • liars
  • shipping fiasco
  • shipping complaint
  • Shipping
  • Theives