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Ups Two Day Delivery Service Review

on march 23rd i ordered 2 day shipping which costs more now they're saying it wont be here till the 27th what the *** what a *** rip off waited all day for this package before porch pirates get it im so pissed!
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Review
#1025604 Review #1025604 is a subjective opinion of poster.
Reason of review
Problem with delivery

UPS - TOO FRUSTRATING: CANT GET TO TALK TO ANYONE

UPS called me to alert me there was a problem with a delivery but the phone message was impossible to understand and long lists of numbers apparently did not come through well enough. Impossible to reach any customer service. I have wasted too much time on this and would never use them again. None of the phone numbers worked to contact them. The caller did not leave enough information for me to understand what package she was talking about. It was very frustrating and not worth going forward even if there were a way. How can they operate a business like this! I will stick with the USPS from now on.
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Review
#1024973 Review #1024973 is a subjective opinion of poster.
Reason of review
Poor customer service

Ups Delivery Service Review

1.0
Details
Was told my address was not a real address. The driver even told the lady post the address was wrong. The has lived in the town her whole life. I live about 4 blocks away from the post office in town.
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Review
#1024659 Review #1024659 is a subjective opinion of poster.
Reason of review
Problem with delivery

UPS - Reliability is everything!

For the most part, UPS has been reliable to get my package here on time and many times even a day earlier than expected. When all this comes together, I'm quite happy. However, when a UPS driver claims to have made an attempt to deliver my package and I know an attempt has NOT been made because I was home all day waiting for the truck, it *** me off. This has been happening more and more often and it's making the reliability factor falter in a big way. On top of the delivery failure, this driver has made the decision to drop off my package to an "access point" today that ends up being a grocery store of all things in a less desirable area. This is not acceptable since the timing is very inconvenient. I needed this delivery yesterday.
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Review
#1024637 Review #1024637 is a subjective opinion of poster.
Pros
  • When package is delivered on time
Cons
  • Driver claims a delivery was attempted when that was not true
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered

Ups - Delivery Service Review

1.0
Details
yea. won't be doing business with ups again if i can help it. i was scheduled to get a package on the 23rd, for a huge project that i needed done by the 26th. then they rescheduled for the 24th. that's fine it'll still be here before the 26th. now i get a notice that they've rescheduled the drop off for the 27th. so now i can't finish my project till 4/2, which puts me a week behind. i used to go to ups over usps. not anymore.
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Review
#1024426 Review #1024426 is a subjective opinion of poster.
Reason of review
Bad quality

Ups Delivery Service Review

1.0
Details
Thenworst company ever. My package has been oit for delivery for 2 days. I hope UPS goes out of business!
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Review
#1023894 Review #1023894 is a subjective opinion of poster.
Reason of review
Bad quality
1.1
Details
Ups - Claim Review
Ups - Claim Review
UPS steer clear! Sold a rare gas station base on eBay & shipped out @ the local UPS Store. The item I sold weighed 73 pounds, paid for 600- worth of insurance for the price I sold on eBay- one week later the customer recieved a pack age weighing approx 4 pounds-...
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3 comments
Anonymous
#1357743

your at fault not ups. only idiots wrap items that big in saran wrap and send it that why.

if u wanna sell and ship something do it right. get the CORRECT packing materials and wrap them up tight and neat. use bubble wrap.

common sense. use it

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Review
#1023360 Review #1023360 is a subjective opinion of poster.
Service
Reason of review
Poor customer service

UPS - Poor Service

1.5
Details
UPS has been delivering to our RV Park for 15+ years. All of a sudden they are not finding us because they do not have an apartment number. They said they came by twice on Friday, March 17. We were here, at our business, all day. They did not come by with our package; however, the driver did make note that he came by at 2:31pm and again at 7:11pm and couldn't find the apartment number. There are no apartments here. Why, all of a sudden is there a problem finding us. And if they are unsure where the package should be delivered, why don't they use a little common sense and check at the office? *** Poor Service.
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Review
#1023127 Review #1023127 is a subjective opinion of poster.
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
2.5
Details
We had a time-sensitive package (photo-books) for our girls in South Korea. We placed the order with Shutterfly.com and got UPS 2nd day AIR delivery. We closely watched the progress of our package her to Las Vegas and then THE LIES BEGAN!!! The UPS tracking says that...
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1 comment
Anonymous
#1308538

They are the worse,that is all I have to the USPS is sooo much betteer

Review
#1022384 Review #1022384 is a subjective opinion of poster.
Cons
  • Receiving obviously incorrect information
Reason of review
Problem with delivery
Loss
$450
Preferred solution
Let the company propose a solution
Tags
  • Horrible Perfomance

Continuous Delay - multiple emergencies claimed by UPS

1.0
Details
We had one day of very bad weather (Tuesday)....I was expecting a very critical document that needed to be notarized and returned ASAP. It was rescheduled for the next day (Wednesday), they claimed an emergency at 6pm on Wednesday after I waited the whole day but and I had to go out of town the next day. They rescheduled for the day after I was out of town (Friday). I waited home all day for a delivery .... at 10pm the site said they had an emergency again. this is now 3 days after the target delivery. of course they don't work on the weekend...great UNION they have. Now I'm going out of town again after 2pm on Monday.....I paid $8 to have a guaranteed delivery time on Monday from noon till 2pm....what do you think the changes are they show up???? What is my recourse if they don't...get my $8 back they have no penalty....if they don't deliver... UPS is such a bad company I don't understand how they stay in business....FedEx is so much better....
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2 comments
Anonymous
#1305124

If FedEx is so much better why did you go with UPS?

Anonymous
#1305409
@Anonymous

Stupidity

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Review
#1022244 Review #1022244 is a subjective opinion of poster.
Cons
  • Delivery service and update status
Reason of review
Poor customer service
Loss
$500
Preferred solution
Deliver product or service ordered