UPS
Reviews and Complaints
Package was delivered but it was emptied
User's recommendation: I love Amazon!
Poor service
Preferred solution: Let the company propose a solution
User's recommendation: improve your service and dont lie that you came to the address while not leaving a note then leaving pacalge that requires signature pretending to have id verified and leaving in in the mailbox
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: They stole my money and I want other to be aware.
Preferred solution: Apology
User's recommendation: Stick with the post office. At least they don't steal your money after the fact.
Complaint
Package 1z9y1r48p292
This item was supposed to be delivered in 1 day, it is for a cancer patient, this item was supposed to stay cold (in big letters on the package).
Instead your company delivered it in 5 days, the driver delivered it on August 23 and lied on his paper, he wrote he delivered it on the side gate, we dont have a side gate, left it 500yrds from our house, in the street next to the mailbox in the hot sun, we have a nice driveway to the house but he was to lazy or too much in a hurry.
Your company doesnt let the customer answer that the package wasnt delivered.
I called yesterday 8-23 at 1:30pm, spoke with a rep and was promised a supervisor callback within the hour, it never happened. At 3pm I started calling your company 10 times at least, never got a representative who spoke proper English, I got The Philippines, Egypt, Jamaica, it was horrible, I called your local store for a different number but no luck, you have only 1 number and there is never a representative in the USA that answers. I am in California, pay you in American dollars and expect to speak with an American representative.
This is the third time Im requesting a callback from a supervisor.
818 731 ****
Sent from my iPad
User's recommendation: Callback
Haven't received my last check
User's recommendation: DO NOT WORK HERE THEY IS FULL OF ***
Ups keeps dropping and kicking my mail
User's recommendation: Don’t chose UPS
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Isanti, MinnesotaYou delivered packed to wrong address
- No help
Preferred solution: Full refund
User's recommendation: *** no
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUPS Driver demanding entry into our Apartment Complex
Preferred solution: Customer training for the driver..
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Mesquite, TexasTry to ship the package to thailand
User's recommendation: I will always recommend customer to use UPS bc I see how every company work and UPS still the best of all. Yes is have some go wrong but every company have
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerArrogance of UPS customer service
Preferred solution: Full refund
Your workers are stealing packages. Inside jobs are happening quite a lot.
- Delivers most of what you send
- Incompetent shipping processes
Preferred solution: Find a way for them to deliver the packages not steal them. Fire the thieves.
Failed and missed delivery
User's recommendation: they should call the customer if they are on the way.
Very very poor consumers service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Enterprise, AlabamaDelivery NOT to my BACK DOOR
- Packages stay sealed
- Bad communication within ups
- Lack of training of the employees
Preferred solution: Let the company propose a solution
User's recommendation: It does not matter your choice they will deliver where THEY want too.
Never received package they delivered
Preferred solution: Full refund
User's recommendation: Oh *** no fed ex all the way
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Companies need to be hold accountable for their services :)
“ bother to reimburse” Yeah, pull the terms you agreed to. There will be no reimbursement for you.
Delays happen.
Stop whining and padding your complaint. No one cares what was being shipped.
Well, no one cares about your posts either.