Not resolved

I ordered a text book through amazon and paid one day delivery. The track package showed the package was out for delivery, but it was never delivered.

I called amazon who refunded my shipping cost and contacted UPS and informed a ups agent would contact me soon. Needless to say, a agent never contacted me, so i called. I got excuses and misinformation. They blamed amazon and said ipackage was held and didnt go out to the next day.

However, ups tracking told a different story. When I confronted the agent with this information, i was put on hold and got a different story. He said he would see what he could do, but apparently center is closed on Saturday. Which means, package is delivered on monday with is 3 days late.

I personally hate dealing with UPS, since this is not first time having issues with them. PICK A DIFFERENT SERVICE

Product or Service Mentioned: Ups Delivery Service.

Reason of review: Problem with delivery.

Company wrote 0 private or public responses to the review from Jun 03, 2017.
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