I ordered a text book through amazon and paid one day delivery. The track package showed the package was out for delivery, but it was never delivered.
I called amazon who refunded my shipping cost and contacted UPS and informed a ups agent would contact me soon. Needless to say, a agent never contacted me, so i called. I got excuses and misinformation. They blamed amazon and said ipackage was held and didnt go out to the next day.
However, ups tracking told a different story. When I confronted the agent with this information, i was put on hold and got a different story. He said he would see what he could do, but apparently center is closed on Saturday. Which means, package is delivered on monday with is 3 days late.
I personally hate dealing with UPS, since this is not first time having issues with them. PICK A DIFFERENT SERVICE
Product or Service Mentioned: Ups Delivery Service.
Reason of review: Problem with delivery.