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Call to have delivery options changed because 1st attempt was made and I am not home at 10am due to having a job. 2nd attempt would be the same time- again not a practical hour. On this phone call.. "OO yeah thats a third party deliver, you'll have to pay $5 to have the shipping changed." "So how is that my problem you all utilize a 3rd party company to ship?" "I can sign you up?" Very foreign and not understanding this is utter bs. I need my...
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1.0
Ups
#1014976
I received a package from UPS during a rain storm. The driver left the package in the yard (Not on the front porch under a roof). The rain saturated the box and the box feel apart when my wife tried to carry the box in. The item was metal and became wet and surface rust developed. My wife stated that she did not think the driver ever got off of the truck to deliver the package. The package was also near the road where it could have been stolen....
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2.4
Ups
I didn't like
  • Shipment left in the yard in the rain
#1014915
The last three packages I've ordered have been delivered to THREE different locations. NONE were at my address. I hate to start calling supervisors to lodge a formal complaint but since when did it become standard procedure that I have to start calling around to various family and friends to see if they have something of mine? One package was delivered to a school; one to a house on a different road, and one next door. But problems with the...
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1.0
Ups
#1014520

Short Review for February 27, 2017

#1014533
1.4
Ups driver wrote in tracking unable to make delivery when he never came by as I was waiting for him. Also UPS apparently charging a brokerage fee without any real explanation about the fee, will not provide either invoice or receipt. I will never again order anything from anyone who ships UPS.
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Ups Standard Delivery Service Review

#1014484
1.0
I'm mostly writing this review to inform everyone that uses UPS to not be surprised if your package isn't delivered until 9 pm. This is the 3rd time I've used UPS to ship items to me, and this is the 3rd time they were "out to deliver" (according to their tracking tool) for over 10 hours. And the package still isn't here. Just a heads up, don't trust their *** tracking tool. Or their call center.
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Ups Iparcel Delivery Service Review

#1013177
1.0
Never again, bad service I regret ever using ups
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Short Review for February 17, 2017

#1010110
1.7
Doesn't deliver on time. Posting status progress that doesn't right
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My mother has been trying to send a package back for over a week now. The Ups rep came dropped of the shipping label and left. Well he left the label in the door and the package still outside. So my mother put the label on under the impression they would be back the next day which woul be a Wednesday. WRONG. So it's not Monday and the package is still outside. I called customer service and he couldn't give me any reason why except they have a...
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1.3
Ups
I didn't like
  • Big disappointment
#1014445
We get even an inch up here in Evergreen up in mountains west of Denver at 7000 feet and UPS calls it an weather "emergency" and wont deliver I paid for overnight and they wont reimburse me for the item i desperately needed for a project next day. Fedex always shows on these mild snow days as does Post office. If you know you work in snow and you have trucks that dont go in snow GET NEW TRUCKS that will. Either that or you hire PANSY drivers....
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Ups
#1013629
Had 2 inch of snow in Omaha Nebraska and they called off delivery, product was in Omaha. but they call it off, so much for two day delivery that I paid for they said it should be no more then three days extra, but our mailmen and woman manage to get their work done on Friday and I get my mail late in the afternoon and they did their job. I guess they (ups ) hired a bunch of delicate snowflake. isn't that special. That alright, this is why drones...
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Ups
#1013625
*** UPS Driver ran over My LAWN - I have it all on Video How do you do that and Just DONT CARE!!!! Sick and Tired of People showing no RESPECT for Other Peoples PROPERTY !!!! Who will Pay to FIX IT ? UPS YEAH RIGHT DOUBT THAT VERY MUCH !!! now they want 100 words for this *** Form UPS USP UPS UPS UPS UPS UPS UPS UPS UPS UPS UPS UPS USP UPS UPS UPS UPS UPS UPS UPS UPS UPS UPS UPS USP UPS UPS UPS UPS UPS UPS UPS UPS UPS UPS UPS USP UPS UPS UPS UPS...
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offconsumerpissed

offconsumerpissed Your grace and likeability seems to only be matched by your intelligence.

Ups
#1013595

Featured

I purchased a vintage lucite chair, very carefully packaged it and spent $250 to have it shipped to me. It arrived broken, in three pieces. When the UPS driver delivered it, he commented on how damaged the box appeared. Guess what??!!! Not only am I out a very expensive chair, but also the $250 to have it shipped. They denied my claim, as well as my dispute saying it wasn't packaged correctly. I had spent over $100 on shipping supplies because...
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Anonymous

Anonymous Take them to Small Claims Court -

1.6
Ups
I liked
  • Nice ups driver
I didn't like
  • Damaged property and lack of their taking responsibility
#1012801
I order all office supplies, furniture, equipment, etc, for my office. I am the person who decides what vendors we will and will not work with. As of today, I will no longer send anything via UPS, or order anything from a company who does. I ordered a file cabinet, and the provider sent it via UPS. It arrived damaged so I refused delivery. I contacted the provider arranging return and replacement order. Today it was delivered. Once again it was...
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1.1
Ups
#1011685

Contact Ups

Headquarters Address:
UPS Corporate Headquarters
55 Glenlake Parkway, NE
Atlanta, GA 30328
Phone:
(800) 742-5877
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Top Rated Products Manufactured by Ups

I ordered a new iphone 7. They were supposed to text me updates when it went out for delivery so i could be home to sign for it. I got nothing. They came and no one answered because we weren't home. An attempt was supposed to be made on monday and we made sure someone was here, it never came. Now they have lost the package and i still have no package it's been over a week now. They are still trying to find it. Everyone on the phone tells me...
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Ups
#1009414