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Just had a Verizon pkg stolen because UPS driver let a stranger sign for pkg at same time a condo was being robbed WHEN I WAS HOME WAITING FOR PKG!! Bldg access code and my instructions ARE IN MYCHOICE! Then UPS supervisor further insults me by telling me to knock on...
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1.3
#1104872
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Now I've had several UPS drivers tell me for awhile now they don't have access to My Choice which has my bldg security access code BUT when a UPS driver let a stranger sign for my Verizon pkg at the same time a condo was being robbed NOW IM MAD(ironic driver has...
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#1104869
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UPS made 1 attempt to deliver a package to my address and I got a notice stuck on my door that it was being sent to a UPS Access Point (not my address). Why was not a second attempt made (as is an option on the notice) or even a final attempt. The driver got lazy and...
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#1103900
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Ups - Lost package

Ups
#1100663
1.0
Details
Horrible customer service, even after they lost my package they did not inform me
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Exchange, Refund and Cancellation Policy
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Value for money

Ups - I insured a TV I had shipped from Texas to Tennessee.

Ups
#1099464
1.2
Details
TV shipped was damaged. They would not honor the insurance I had purchased-$2,000. I have called several times. They claim I did not have it packaged properly and did not use "approved bubble wrap". The place I used to ship via UPS did not tell me about the bubble wrap and accepted the package. If it wasn't packaged properly why would they accept it and let me buy the insurance??
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Diversity of Products or Services
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Product or Service Quality
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Ups - Horrible

Ups
#1098323
There is a hurricane coming so they put my stuff on a truck. The I UPS app says from 1:30 to 4:30. 6:30 comes around and they say no its a hurricane watch. Mfer why you think I primed things. FU UPS. Please prime never use them again.
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Ups - 1st attempt was made

Ups
#1098006
1.0
Details
No no you didn't made a fucki g attempt u sukas i was home all day long tracking my package and then a it says an attempt was made at 3:20 pm at 3 pm i was outside waiting for u to come u should close this whole company is a loss
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Last week I had a package sent to me that wound up being rather large and unwieldy. The vendor must have had difficulty finding a size box that fit the package so they went with a large box. I checked tracking on my computer and was told it was delivered. But I had...
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2.0
Butte, Montana Province
I didn't like
  • Dont knock on doors to deliver package
  • Not happy
#1102813
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Raelene delivered my power washer today (9/18/17). It was very heavy and awkward to move. Using a hand truck, Raelene delivered the heavy box all the way down my gravel driveway, into my back yard. She had a great attitude and went far and above just "delivering". And...
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5.0
I liked
  • Exceptional delivery personnel
#1102547
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This is the most inefficient company. They have lost my document with a legal document in it. Everyt ime I call they say there is an investigation under way. their customer service sucks!!!!!!!!!!!!!!!!!! their tracking system is inefficient.. I called and they keep...
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#1102256
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I have contacted them and discovered that UPS is outsourcing customer issues to Guatemala. UPS used to be the all-American company, but not any more. I respect people who speak more than one language, but want to speak to someone in the U.S. about my packages. The...
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#1101472
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Incompetent staff, not giving appropriate information, they ignore what you say about delivery time. Customer service told me ups was going to call me to let me know about arrangement to deliver my package from Europe on Saturday. They called me, gave me a phone number...
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1.0
I didn't like
  • Customer service and delivery
#1101441
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They delivered my package to a wrong address and lost it. I called immediately to see if the could locate it, but without success. The date and time they claim to have delivered package was false. My security agent reviewed the security cameras for said date and NO UPS...
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#1100683
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I ordered a lounge chair from jc penny and UPS was suppose to deliver it on September 5th and now today is September 12th I really needed it yesterday for a birthday present that I didn't receive, I go to UPS tracking and it says an operational delay then it said...
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I didn't like
  • Not getting my package and them loosing it
#1099701
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