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In April 2017, a water taxi service found my MP3 player (likely stolen from my luggage) in Florida and shipped it to me via a UPS Store. The player was NEVER delivered to my home in Crystal, Minnesota. Contacting a live person at the UPS delivery service was extremely...
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1.0
I didn't like
  • Personal item disappeared
#1052899
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I tried to ship 2 boxes of nail polish to Canada. I did not have the boxes marked because the receiver didn't want to be charged extra customs and said it would be fine to mark it glass collectibles. this was my first experience with UPS and I didn't know I needed to...
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Anonymous
Anonymous

Are you shipping from the US to Canada?What was the total fluid ounces of nail polish were in each box?It is correct you sent it by air?You did not supply a Declaration of Con...

Anonymous
Anonymous

So, you chose to try and go around Customs by lying about the contents and you think it is UPS's fault that Customs is retaining your package? Unbelievable.

1.0
I didn't like
  • Inability to do their jobs properly
  • Inability to do their jobs properly poor customer service
#1052497
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I paid for overnight so I could get my package sooner. Well now im 2 days and still no package. At this rate thinking regular postal would have been better and cheaper. The costumer service us worthless and the online tracking is a joke. Waisted two days waiting at...
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1.0
#1052136
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Ups Delivery Service Review

Ups
#1043477
I lost one of my biggest Customer due to UPS saying my parts were out for Delivery. With no explanation my package was Left Behind and will not be delivered until Monday . Do to my 9 to 5 my Customer will have to wait one week for this project to be done. Sad....i will try to never use UPS again.
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Ups Expedited Delivery Service Review

Ups
#1037463
1.0
I'm sitting at home can see the truck right outside my house and they went to my neighbors house and when they drove off I was like where is our package I checked my tracking number and said failed delivery attempt #2 but today I was home omg this *** me off so bad we called them and we have to wait until Monday this is *** get drivers who look at the correct addresses on homes and packages
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Ups Priority Delivery Service Review

Ups
#1036262
The ups delivery service is terrible i don't get my packages because they say my home doesn't exist i have lived in the same 1 family home for 45yrs I have a contact number on file and ups doesn't even have that curiosity to give me a call there service is horrible horrible!!!!!!!
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Ups Customer Care Review

Ups
#1034651
1.4
Ups/Oops showed my package on hand on at destination Tuesday. It was a select/ transfer to the post office. I called Ups because the package sat in the warehouse till Thursday /Friday. I called a few times to pickup instead. No call back, poor customer service all around. I know who I'll request not to use in the future. Thanks.
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UPS always delivers between 4-6:30 PM to my place, but yesterday I waited all day as soon as I got home from 2-7:30 PM, stuck at my house just waiting for my package. I had left my house for 45 min and MISSED my package when they stopped by at 8:06 PM! Why did they...
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1.0
#1051541
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We are over 60 with numerous serious health conditions. Our medications come from our mail order pharmacy right to our door via UPS so we don't have to travel to the pharmacy and stand in line to wait for them. UPS sends us a 4 hour window for our delivery time in our...
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1.3
I liked
  • Its just this order i am very upset with ups about
I didn't like
  • Ups policy to not fix their mistakes
#1049650
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Two packages left on a rainy day without ringing the bell or knocking on the door. Contacted company and they can't even get the message straight. When they called back they thought it was lost packages. It's like nobody at UPS gives a darn about customer service...
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#1049028
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Had a package to be delivered to my house was expecting package on Saturday waited till Monday no delivery , called ups was told package was delivered on Friday to the back porch???? Not my porch ... 3apartments in this unit called ups was told the package should not...
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1.7
I liked
  • Customer service at local office
I didn't like
  • Poor service
  • Lazy drivers
#1048666
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My fiance sent me a birthday package from Texas. I get an email that it had been left at my front door. I go to check and there is no package. No note. Nothing. I live in a sketchy area in an apartment building. I call ups and the lady takes my phone number and tells...
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1.0
#1047307
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Ordered a package for Mother's Day. Requires a signature. Driver left note that he would come back Monday! AFTER mothers day! No delivery on Saturday? No option to go pick it up because customer service center is "closed" Saturday! What a joke!! Why did I pay for...
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1.7
#1046757
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i ordered a package that got to my city on friday and when i called ups on saturday to find out if i could pick up my package instead of waiting until after the weekend to get my package,the woman at the closest ups store to my house said she could not locate my...
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jim782017
jim782017

i dontknow if this works or not when will i find out

I didn't like
  • That this is bs
#1046687
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