filters
state:
Show
city:
Show
product:
Show

I recently shipped with UPS only to have Package Damaged . Now even with insurance they will not pay for the damaged goods. how ever I received this same package from FEDEX undamaged then shipped it with UPS and this is I am told to be my fault the package was not able...
Read more
2.1
I didn't like
  • That they caused damage to my goods
#1119355
Reply to reviews

They seem to think that they do not have to answer to us consumers and tyat we have to deal with what ever they do or say or to bad. They have had my 500.00 dollar package in the Jacksonville Fl distrabution center for over a day. I live exzactly 4 miles from the...
Read more
1.0
#1117890
Reply to reviews
Once AGAIN UPS FAILS TO DELIVER A PACKAGE BUT THIS IS FUNNY.... So I paid for International overnight shipping on a package from china wasn't cheap, I login to see my arrival time and found this: "WE WILL UPDATE THE DELIVERY DATE AS SOON AS POSSIBLE" Just what does...
Read more
1.0
I didn't like
  • Dont know when you must be home to receive my late package
#1116942
Reply to reviews

UPS sucks

Ups
#1110987
Their driver delivered my package to the wrong address I emailed them & i talked them I was promised my package would be picked up & brought to the right address but obviously it was bull**** to ease my mind cause its been over a month & still no package they have dummy drivers & fraudulent customer service
Comment
Show

Ups - Terrible

Ups
#1107589
Its sad that your employees steal time claim they working and never even make the deliverys .... UPS some *** and im glad you are going out of business ....
Comment
Show

Ups - Lost package

Ups
#1100663
1.0
Details
Horrible customer service, even after they lost my package they did not inform me
Comment
Show
Additional Fees
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Value for money

Ups - Horrible

Ups
#1098323
There is a hurricane coming so they put my stuff on a truck. The I UPS app says from 1:30 to 4:30. 6:30 comes around and they say no its a hurricane watch. Mfer why you think I primed things. FU UPS. Please prime never use them again.
Comment
Show
They say they delivered my parcel to another address near me 2km. They told me it was picked up from there. Everyday they tell me they will be delivering it to me by the end of day. Of Course the end of day, comes and they have not delivered it. They will not give me a...
Read more
1.3
I didn't like
  • It has been 4 days and package has not been delivered
  • Delivery service
  • Run around from customer service and lies from them
#1116343
Reply to reviews
I shipped two sport coats overnight. Expensive sport coats. We filled out the insurance form and away they went in the truck. Well when someone at UPS steals your merchandise they call it lost. It was in the plant in California and got 'lost'. I spent the next 6 months...
Read more
1.0
New River, Arizona
I didn't like
  • Are thiefs their employees stole my property
#1115662
Reply to reviews
UPS Truck driver mishandled a small crate with rental electronic equipment. Last 2 times parts inside the equipment were completely dislodge which can only be caused by multiple tremendous impacts. I understand why now after seeing the UPS drive handle the crate by...
Read more
2.8
I didn't like
  • Drive handling of shippment
#1115482
Reply to reviews
I PAID $55 FOR A DELIVERY ON SATURDAY AT WORK/FOR WORK. I CAME INTO THE OFFICE ON OVERTIME TO WAIT FOR THIS PACKAGE. I HAD PLENTY OF WORK TO DO WHILE I WAS HERE BUT THE ONLY REASON I CAME IN ON MY DAY OFF/SATURDAY WAS SPECIFICALLY FOR THIS PACKAGE SHIPPED FRIDAY FOR A...
Read more
1.1
#1115025
Reply to reviews
Packages not delivered...2:30PM Friday called UPS - routed to call center in the Philippines... opened a ticket...notified UPS driver, pkgs not received (Friday). 5:30PM Friday, Received call from Ups in USA (John in training)...the driver contacted by (Jen) dispatch,...
Read more
I liked
  • Speaking with gretna
  • And in the usa
  • She was helpful
I didn't like
  • Philippines call center was extreemely difficult to work with
  • Driver admitted he delivered 3 pkgs to the wrong address however
  • Customer service and delivery
#1114703
Reply to reviews
Package returned to manufacture because they did not inform me that the package was waiting in some "holding area" that they cannot specify. The customer care rep said we have nothing to do with it because we returned the package??? really UPS is being paid to deliver...
Read more
1.0
I didn't like
  • In ability to communicate effectively
  • Paid to deliver and do not
#1112607
Reply to reviews
Ever since our original driver went to management our delivery service has been lousy. We live in a very rual area and there have been many thiefts. We have an electronic gate and a call box. UPS is aware of this and know to use the call box for entry thru the gate....
Read more
Anonymous
Anonymous

Haha! Why don't you just deliver the packages yourself then, you ungrateful twit!Just watch the tracking information! Stay outside and meet the UPS driving once and tell him. ...

#1110760
Reply to reviews