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Once AGAIN UPS FAILS TO DELIVER A PACKAGE BUT THIS IS FUNNY.... So I paid for International overnight shipping on a package from china wasn't cheap, I login to see my arrival time and found this: "WE WILL UPDATE THE DELIVERY DATE AS SOON AS POSSIBLE" Just what does...
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1.0
I didn't like
  • Dont know when you must be home to receive my late package
#1116942
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They say they delivered my parcel to another address near me 2km. They told me it was picked up from there. Everyday they tell me they will be delivering it to me by the end of day. Of Course the end of day, comes and they have not delivered it. They will not give me a...
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1.3
I didn't like
  • It has been 4 days and package has not been delivered
  • Delivery service
  • Ups policy to not fix their mistakes
#1116343
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I shipped two sport coats overnight. Expensive sport coats. We filled out the insurance form and away they went in the truck. Well when someone at UPS steals your merchandise they call it lost. It was in the plant in California and got 'lost'. I spent the next 6 months...
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1.0
New River, Arizona
I didn't like
  • Are thiefs their employees stole my property
#1115662
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UPS sucks

Ups
#1110987
Their driver delivered my package to the wrong address I emailed them & i talked them I was promised my package would be picked up & brought to the right address but obviously it was bull**** to ease my mind cause its been over a month & still no package they have dummy drivers & fraudulent customer service
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Ups - Terrible

Ups
#1107589
Its sad that your employees steal time claim they working and never even make the deliverys .... UPS some *** and im glad you are going out of business ....
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Ups - Lost package

Ups
#1100663
1.0
Details
Horrible customer service, even after they lost my package they did not inform me
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Additional Fees
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Value for money

Ups - I insured a TV I had shipped from Texas to Tennessee.

Ups
#1099464
1.2
Details
TV shipped was damaged. They would not honor the insurance I had purchased-$2,000. I have called several times. They claim I did not have it packaged properly and did not use "approved bubble wrap". The place I used to ship via UPS did not tell me about the bubble wrap and accepted the package. If it wasn't packaged properly why would they accept it and let me buy the insurance??
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Customer service
Delivery Service
Diversity of Products or Services
Insurance Quality
Product or Service Quality
Tracking Tool
Value for money
Warranty
Website
UPS Truck driver mishandled a small crate with rental electronic equipment. Last 2 times parts inside the equipment were completely dislodge which can only be caused by multiple tremendous impacts. I understand why now after seeing the UPS drive handle the crate by...
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2.8
I didn't like
  • Drive handling of shippment
#1115482
Reply to reviews
I PAID $55 FOR A DELIVERY ON SATURDAY AT WORK/FOR WORK. I CAME INTO THE OFFICE ON OVERTIME TO WAIT FOR THIS PACKAGE. I HAD PLENTY OF WORK TO DO WHILE I WAS HERE BUT THE ONLY REASON I CAME IN ON MY DAY OFF/SATURDAY WAS SPECIFICALLY FOR THIS PACKAGE SHIPPED FRIDAY FOR A...
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1.1
#1115025
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Packages not delivered...2:30PM Friday called UPS - routed to call center in the Philippines... opened a ticket...notified UPS driver, pkgs not received (Friday). 5:30PM Friday, Received call from Ups in USA (John in training)...the driver contacted by (Jen) dispatch,...
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I liked
  • Speaking with gretna
  • And in the usa
  • She was helpful
I didn't like
  • Philippines call center was extreemely difficult to work with
  • Driver admitted he delivered 3 pkgs to the wrong address however
  • Customer service and delivery
#1114703
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Package returned to manufacture because they did not inform me that the package was waiting in some "holding area" that they cannot specify. The customer care rep said we have nothing to do with it because we returned the package??? really UPS is being paid to deliver...
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1.0
I didn't like
  • In ability to communicate effectively
  • Paid to deliver and do not
#1112607
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Ever since our original driver went to management our delivery service has been lousy. We live in a very rual area and there have been many thiefts. We have an electronic gate and a call box. UPS is aware of this and know to use the call box for entry thru the gate....
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Anonymous
Anonymous

Haha! Why don't you just deliver the packages yourself then, you ungrateful twit!Just watch the tracking information! Stay outside and meet the UPS driving once and tell him. ...

#1110760
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Ever since our original driver left our sevice has been discussting. We have had several packages left at our gate by our mail box with no attempt to deliver to us or let us know they are at the gate. We have an electronic gate and the ups driver knows to use the call...
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Anonymous
Anonymous

Stop complaining every day about the same thing. Get a job and do something better with your life.

#1110754
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June 2017 order from wallmart was never recieved even after it said online recieved. This week same item from wallmart, stayed home all day thursday sept 28 also was on truck in am out for delivery for 28th. Package never came. On sept 29 at 5 pm oder was put at...
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Anonymous
Anonymous

Stop complaining and answer your doorbell.

1.3
#1108534
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