Commentcalled at 9am to make sure package was coming.
They said it's on it's way.
Stayed home all day waiting for the delivery.
I called at 5pm said what's going on, I could of been at work.
They said attmept was made I told them no I was home all day.
They said oh it never got onto the delivery truck.
I said ok but I'm going to have to be at work tomorrow because I can't take another day off. Can you switch delivery addresses for tomorrow? Sure we will.
At 9am I called and said wheres the package for traking number xxx going?
They gave me my home address. I said no it was changed yesterday. Oh I see now ok it's going to your work address.
I called back and ask to speak with a manager to find out which address my package was going to.
The manager said we tried to deliver it yesterday, I said no it never made it on the truck. He argued with me but I was home all day.
I said ok then why didn't you send it to my work address today, he said because an attempt has to be made before the delvery point can change the address, you just spent the last five minutes explaining to me that you attempted to deliver it...
It goes on and on.
The best way to run this deal is to use Fedex to ship to an address when they don't deliver on time put the package on hold at the station get your money back and pick it up from the station. I'm not sure if UPS is any better.
 Comments (1) |  |
| 1. Written by buzzrocgirl, on 05-02-2010 18:26 I am having trouble with ups to because I ordered a package and the shipping is ups they told me 4-7 days today is the 8th day and it *** cause I paid alot of money for ups to ship my things.. |
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