I ordered two large boxes of apples from a company in New York.They held the shipment until the weather improved and sent them when they felt it was safe.
Both boxes arrived yesterday 2-24-14 completely frozen. I was at the door when they arrived so they did not sit in my doorstep and the apple company sent them when it was safe to do so from there. They sat in a truck in the cold and froze. I have 100 McIntosh and 50 Cortland apples that are mush.
The apple company will cover some of the loss and UPS just keeps stating that there is no guarantee that the product will not freeze being shipping by them. I think the wonderful ads on TV that depict them as the best shipping company in the world better retract that ad.
The box was clearly labeled "prevent from freezing", "fragile do not drop" etc.Perhaps they need to change their practice and provide environmentally controlled trucks for shipping perishables they certainly charge enough to the customer to send products undamaged.
More Review Details
- Product or service
- Large Boxes Shipping
- Review category
- Transportation and Storage
- Review rating
- 4 out of 5
You May Also Like
- "I was expecting 4 packages delivered by UPS today. We stayed home all day waiting for them. Daylight came and went and no packages, so I checked my..."
- "Ordered auto parts from US company on 13th Feb 16 was shipped through USPS (ok) arrived in Spain 29th Feb but we dont know where. Next I get letters from..."
- "I received a pair of shoes that I had ordered online and the box looked like it had been crushed in a trash compactor and then a raccoon tried to..."
- "I've had my NetSpend account for well over 2 years now. My direct deposit from work goes into this account as well as my tax refund deposit. I recently decided..."
- "We bought a power dual reclining couch from La-Z-Boy back in November 2014. We chose a synthetic "leather-like" surface in the showroom due to its warm feel that's unlike traditional..."
- "Just wanted you to know about a mechanical problem in your plant. As a consumer I was not able to smoke all my product. # on blue 120 pack 204343-9...."