Ups Complaints and Reviews

Had an experience with Ups?   Submit review ›
Ups
Main address: 55 Glenlake Parkway, NE 30328 Atlanta GA
1-800-PICK-UPS (742-5877), ,
  • 2,591+57 mobile complaints
  • $750K claimed losses
  • $282 average
Had an experience with Ups?
Submit review › Submit review ›

  • 22 hours ago
  • Shipping
  • 9

after everything ive gone through dealing with UPS, including being hung up on by an employee, i got someone on the phone who said that the local center will call my by 10am to tell me if i can pick it up. so what the lady did was the exact opposite of what i asked her to do--instead of speeding up my delivery by allowing me to pick it up 7am before trucks felt on their routes, i get to wait... Read more

Was this review helpful? 0 0

  • 23 hours ago
  • Shipping
  • Delivery And Customer Service
  • 8

i paid extra money for faster delivery and extra money for expedited shipping. 5 days later i was still waiting. my package arrived in town this morning so i called to ask if i could pick it up instead of waiting all day. i was told by 3 employees that i could pick it up after the truck, which wont leave for 2 1/2 more hours, got back later this evening. they circle talked me, avoiding saying... Read more

Was this review helpful? 0 0

     

  • 1 day ago
  • Shipping
  • Delivery Schedule Dishonor
  • 12

UPS is a f***ing, joke. Fed Ex beats them by miles. I ordered the Samsung Note 4 and two days later was able to track it. There were three other packages with phones for the family. On the tracking page at the top, it said delivery scheduled for 10/20 by end of day "on time"for all three packages. I wait all day, and two of the packages are delivered, not to our address, but to the neighbor's... Read more

Was this review helpful? 0 0

     

  • 1 day ago
  • Shipping
  • Damaged Package Delivery
  • 10

Driver dropped the package on my doorstep and then ran away before I could confront him about the damage. Wonder why they keep their doors open and are always on the run? Now I know! I emailed UPS and they told me it was the shipper's responsibility. They didn't even ask to see the photo. Basically, send it our complaints department where it will get lost with everything else. Take a look at the... Read more

Was this review helpful? 0 0
  • From mobile
  • Ups
  • 1 day ago
  • by anonymous
  • #548569

Que mal sistema de ups Que cuando dañan los paquetes hacen demasiado drama y corre en riesgo perder lo del paquete y lo del envio por ser tan irresponsables va a ser la Ultima vex Que envie *** la compania y no la recomiendo son una basura .... Add comment

     

  • 1 day ago
  • Shipping
  • Tracking Infromation
  • 14

UPS Monday 10/13/14 Arranged to ship package to Chicago from Jackson UPS Store #1818-delivery Thurs 10/16/14 Tracking #1Z61A0R11216461282 Cost $65.98 Tuesday 10/14/14 Checked Tracking and it showed delivery to be Friday 10/17/14 Contacted UPS Customer Service and confirmed delivery scheduled for Friday 10/17/14 due to “Sorting” issue Wednesday 10/15/14 Contacted Jackson UPS Store #1818 to... Read more

Was this review helpful? 1 0

     

  • 1 day ago
  • Shipping
  • London, London
  • Poor Delivery Service
  • 27

Was waiting in all day for my delivery. 1st attempt was unsuccessful as they showed up at a complete different address (god knows why). After several phone calls with UPS, they send the driver back. He then finds my house, calls the gate but turns around after waiting for about 1 min. Refused to drive in through my gate that I opened for him. As I see him drive away (I haven't even had time to... Read more

Was this review helpful? 1 0
  • From mobile
  • Ups
  • Oct 18
  • by anonymous
  • #547821

Thank God my neighbor was a good person and kept the pkg until I got home Add comment

     

  • Oct 17
  • Shipping
  • San Francisco, California
  • Smart Phone Delivery
  • 35

Pre ordered a Samsung Note 4 smart phone from T mobile, checked on status after item was shipped and found out at noon on Monday, Oct 13th that it was released at around 10. People inside the shipping address waited all morning but no one rang doorbell. Went downstairs to check and could not find package anywhere near the front gate. Tried online chat with UPS customer service, got same reply,... Read more

Was this review helpful? 0 0

     

  • Oct 17
  • Shipping
  • Mississauga, Ontario
  • Poor Delivery Service
  • 60

Let's see how you beat this horrible UPS experience. I was expecting a package. I was working in my office at the front of the house. I saw the UPS truck pass in front of my house, turn briefly into the driveway, pull immediately out and drive in the direction it came from. A little bit later the UPS tracking page shows the package as delivered! Called Live Chat, they said it was delivered to... Read more

Was this review helpful? 1 0

More results for "ups"

Product Results

 
×
You are reading about Ups.
Filing a new complaint about
×