Ups Complaints and Reviews

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Ups
Main address: 55 Glenlake Parkway, NE 30328 Atlanta GA
1-800-PICK-UPS (742-5877), ,
  • 2,665+73 mobile complaints
  • $770K claimed losses
  • $280 average
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  • 2 hours ago
  • Transportation and Delivery
  • 1
  • 1
  • 10

Got a delivery this morning. Driver came inside to warm up and grab a coffee that we supply to our customers, and claimed to be "warming up." In this time, our receiver had to unload the skids all by himself, literally climb into the truck to shuffle around other skids that were not for us, all in a snow blizzard and cold weather. Very unhappy with the laziness of the driver. Not only does it... Read more

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  • 17 hours ago
  • Shipping
  • Chicago, Illinois
  • Medicine
  • 13

I am a veteran and use the va pharmacy..the pharmacy uses Ups to deliver certain medicenes. The atlanta VA sent medicine via Ups to be delivered To my house TODAY..ive been setting here waiting all day long for these idiots and guess. What??they never showed ups sooo i finally tried to get answers. Off of their live chat line because the v a is closed now . Well,first thing this smart mourh... Read more

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  • From mobile
  • Ups
  • 1 day ago
  • by anonymous
  • #562331

I have two delivery addresses. I set vacation delivery on one and not the other. UPS applied vacation delivery to the wrong address. I submitted multiple help tickets, multiple emails, paid for multiple my choice changes and spent hours with customs service chat. End result? More than $400 in merchandise was destroyed by weather and stolen because wrongly delivered. Add comment

     

  • 1 day ago
  • Shipping
  • Bismarck, North Dakota
  • Package
  • 9

Moved to a new address and the first 3 packages were returned without trying to find address. Next package got through to me with about 3 hours of my time making sure from day after it was shipped to delivery that they had it right. Last package could not find address so sent to my old address and then told by UPS they would send package back to shipper without contacting or sending package to... Read more

Was this review helpful? 1 0

I was given misinformation. I had to call them at least 5 times to inquire about where my package is. Everytine, I speak with the operator I am given the wrong information. The package is supposedly to be delivered 6 days ago. AVOID USING UPS. I certainly will. Aggravation is too much. It does ruin your day. Add comment

     

  • 1 day ago
  • Shipping
  • Toronto, Ontario
  • Express Delivery
  • 21

UPS is very frustrating to deal with. Two important packages were express shipped to me. Instead of delivering them on schedule, UPS decided to hold the delivery. Apparently, this was done at MY request - and I (the receiver) told them that I would prefer to have the packages delivered one day later. Needless to say, a phone call to UPS 'customer service' was unproductive, providing no... Read more

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  • 2 days ago
  • Shipping
  • Tinley Park, Illinois
  • Package
  • 18

The last couple of packages have had real problems. One pack was open and a game went missing. Second package lost. Third was to be delivered Monday then Tuesday now Wednesday. IT'S NOT EVEN THE HOLIDAYS YET. I haven't used UPS in a long time to send packages but I have no control when the sender uses them. I always ship FEDEX. I think they are better because they do not deliberately hold ground... Read more

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  • 2 days ago
  • Shipping
  • Coloma, Michigan
  • Bronze Statue
  • 1
  • 1
  • 21

They packed a 3000 dollar bronze,cost me 200 bucks to ship it,when it got to new york it was broken. I called the guy at ups who shipped it and he said they only covered 100 bucks worth,,too bad.. NEVER USE UPS AGAIN.. *** service..As a small time sculptor Ineed every cent,3000 dollars cost me DEARLY. Iexpected better service from a company like UPS .Ihad no idea thay had gorillas moving my... Read more

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  • 2 days ago
  • Shipping
  • Parcel
  • 31

Paid extra to have delivery today and took day off work by UPS. Stayed in all day in a quiet close with windows open checking every vehicle which came down. No van all day yet the website said the parcel was being delivered today by the tracking. As the evening drew close after waiting since the morning the following message came up; "Our driver requires security access for this delivery. We... Read more

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  • From mobile
  • Ups
  • Nov 22
  • by anonymous
  • #560904

The WORST!!!! I've been shipping and receiving worldwide for over 30 yrs with no problems.... until now. Brokerage fees are outrageous! Can't pickup at my local store, must go to depot several hours away! Never again!!!! Add comment

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