Ups Complaints and Reviews

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Ups
Main address: 55 Glenlake Parkway, NE 30328 Atlanta GA
1-800-PICK-UPS (742-5877), ,
  • 2,670+74 mobile complaints
  • $770K claimed losses
  • $279 average
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  • 1 hour ago
  • Shipping
  • Ithaca, New York
  • 2

Ok, ithaca ny ups has major issues. Drivers dont knock on your door. Unless I see them or im outside I dont get my package, just a sticker. The manager mike is the BIGGEST ***. He yelled at me calling me a lier and my guess on that is im constantly calling and complaining. I explained to mike that I can prove I was home because 2 minutes before the drivers attempted I had a delivery from FedEx... Read more

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  • 2 hours ago
  • Shipping
  • Ups Illegaly Charging Me For Customs
  • 4

This is the second time that they are ripping me off these thieves. Now when I order something I make *** sure it's not being sent by UPS. They STOLD my LeBra hood protector because I refused to pay customs WHICH THEY ARE NOT ALLOWED TO CHARGE ME and tax. So if you refuse a shipment from UPS and your shipper doesn't take it back UPS keeps it. They call that abandoned parcel. What the F....K is... Read more

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  • 2 hours ago
  • Shipping
  • New City, New York
  • Delivery Issues
  • 4

I ordered an item which was shipped from Austin TX on Monday Nov 24, It was due to be delivered today Friday November 28. I even received a notice it was being delivered today. As late as noon the UPS site said it was due to be delivered today. The package was last scanned at Secaucus, NJ, Wednesday at 11:45 PM. Normally it gets to Nanuet an hour or two later. It should have gotten to Nanuet... Read more

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  • 4 hours ago
  • Transportation and Delivery
  • Delivery
  • 10

I had a shipment due today. I received a text from UPS saying the package was delivered but I was working on my computer at the front window the entire time and no package was delivered. I then checked the tracking website, which said package delivered, left at front door. I tried the online chat since I was already online and they said call the 800# so I did. They acted as if because their... Read more

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  • From mobile
  • Ups
  • 12 hours ago
  • by anonymous
  • #562966

We shipped package from NJ to my on November 19 which scheduled to be delivered on 20th. It's still not delivered and today is Nov28th. There drivers can't find a business address with a store front on a well known street. I lost my regular customer of $5000 monthly revenue because of this. How can I take action ? Add comment

  • 13 hours ago
  • Shipping
  • New Wilmington, Pennsylvania
  • Ups
  • 11

Placed an Order through Amazon with delivery for Tues Nov 25th. The package shipped as expected and was tracked to the UPS depot in New Wilmington Pa as arriving on Tues Nov. 25 at 0231 am. By Weds I had not received the package and checked the UPS and Amazon tracking info which stated it was at the UPS facility but not on a truck for delivery. I went to the UPS facility, they told me it was on... Read more

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  • 1 day ago
  • Shipping
  • Driver
  • 1
  • 1
  • 26
  • REVIEW RATING 3/5

Got a delivery this morning. Driver came inside to warm up and grab a coffee that we supply to our customers, and claimed to be "warming up." In this time, our receiver had to unload the skids all by himself, literally climb into the truck to shuffle around other skids that were not for us, all in a snow blizzard and cold weather. Very unhappy with the laziness of the driver. Not only does it... Read more

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  • 2 days ago
  • Shipping
  • Chicago, Illinois
  • Medicine
  • 19
  • REVIEW RATING 4/5

I am a veteran and use the va pharmacy..the pharmacy uses Ups to deliver certain medicenes. The atlanta VA sent medicine via Ups to be delivered To my house TODAY..ive been setting here waiting all day long for these idiots and guess. What??they never showed ups sooo i finally tried to get answers. Off of their live chat line because the v a is closed now . Well,first thing this smart mourh... Read more

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  • From mobile
  • Ups
  • 2 days ago
  • by anonymous
  • #562331

I have two delivery addresses. I set vacation delivery on one and not the other. UPS applied vacation delivery to the wrong address. I submitted multiple help tickets, multiple emails, paid for multiple my choice changes and spent hours with customs service chat. End result? More than $400 in merchandise was destroyed by weather and stolen because wrongly delivered. Add comment

  • Nov 25
  • Shipping
  • Bismarck, North Dakota
  • Package
  • 15
  • REVIEW RATING 4/5

Moved to a new address and the first 3 packages were returned without trying to find address. Next package got through to me with about 3 hours of my time making sure from day after it was shipped to delivery that they had it right. Last package could not find address so sent to my old address and then told by UPS they would send package back to shipper without contacting or sending package to... Read more

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