UPS Complaints and Reviews

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UPS
Main address: 55 Glenlake Parkway, NE 30328 Atlanta GA
1-800-PICK-UPS (742-5877), ,
  • 2,429+39 mobile complaints
  • $720K claimed losses
  • $290 average
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  • 1 day ago
  • Shipping
  • 21

I ordered something from Canada ten days ago and normally, waiting a little extra for an out of the country package doesn't bother me in the least. However, getting out of customs wasn't the problem. Apparently a UPS truck was late which supposedly delayed arrival. Okay, I'm alright with that, was a little annoyed only because the items in the package are sensitive to heat and I didn't want to... Read more

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  • From mobile
  • UPS
  • 1 day ago
  • by anonymous
  • #527701

So ups decided to cut their day short... THE FRIDAY BEFORE A HOLIDAY WEEKEND. So now I have to wait 4 *** extra days. They didn't tell anyone either. They just gave everyone the bird and turned around. Thanks for the inconvenience ***. And the guy on the phone was like "I'm sorry, but we can't help you" Add comment

  • From mobile
  • UPS
  • 1 day ago
  • by anonymous
  • #527694

Sent a package through ups just recently. Never had problem with then before and now they tacked on an extra 5 for fuel charge . They tried to tell me the package was 40 pounds. WHAT! I weighed the package and it was only 20 pounds. Ridiculous . Will not use ups for anything now teu are rather slow and charge too much Add comment

  • 2 days ago
  • Transportation and Delivery
  • Centreville, Virginia
  • 18

They apparently made one attempt to deliver a package when nobody was home to sign for it, and rather than contacting me or giving me a chance to pick it up they immediately returned to sender on the other side of the country. I called approx. 5 hours after their attempted delivery time, while the package was listed as being one city away, but they said they couldn't change course. I will now be... Read more

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  • From mobile
  • UPS
  • 2 days ago
  • by anonymous
  • #527603

Paid customs fee via phone day before delivery, took day off work only to hear a vehicle driving away. Courier left without delivering package and didn't even knock or ring door bell. Wasted entire day and had to wait 4 days for next delivery due to holiday. I will never use UPS again Add comment

  • 2 days ago
  • Shipping
  • Undelivered Package
  • 2
  • 2
  • 14

I had a 2 package shipment with the same tracking number on both packages sent to me. UPS delivered 1 of the packages on Thursday and listed the 2 package shipment on their tracking website as delivered, I called UPS to inform them of the mistake, they located the 2nd half of the shipment and said it would be delivered by the end of the next day(Friday). The next day the 2nd package was not... Read more

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  • From mobile
  • UPS
  • 2 days ago
  • by anonymous
  • #527532

Ups is the worst carrier ever . I could of had a better delivery with regular post office. They should not be in business Add comment

  • From mobile
  • UPS
  • 2 days ago
  • by anonymous
  • #527511

It took 7 days to get my package .I'm pissed Add comment

  • 2 days ago
  • Other
  • 12

UPS didn't ring doorbell. UPS didn't ring doorbell. UPS didn't ring doorbell. UPS didn't ring doorbell. UPS didn't ring doorbell. UPS didn't ring doorbell. UPS didn't ring doorbell. UPS didn't ring doorbell. UPS didn't ring doorbell. UPS didn't ring doorbell. UPS didn't ring doorbell. UPS didn't ring doorbell. UPS didn't ring doorbell. UPS didn't ring doorbell. UPS didn't ring doorbell. UPS... Read more

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  • Aug 28
  • Shipping
  • Wrong Address Delivery
  • 1
  • 1
  • 23

UPS delivered my package to the incorrect address, and told me so. Then proceeded to keep me on a 25 minute phone conversation until finally, after being passed off from person to person and being placed on hold, they told me to contact the seller for a replacement. So lets recap, UPS admitted to delivering my package to the wrong address and then refused to do anything while wasting a bunch... Read more

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