1.5
  • Tracking tool4 votes
  • Very bad3 votes
  • Tracking3 votes
  • Poor customer service66 votes
  • delivery62 votes
  • Unethical business practices33 votes
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  • 1 day ago
  • Shipping
  • Edinburgh, Edinburgh, City Of
  • Shirt
  • 14
  • REVIEW RATING 3/5

So, my package arrived and I had to pay some custom fees. After I miss the three deliveries for some confusion of the payment then I ask for it to be rescheduled for wednesday. On wednesday, nobody shows up. I call the customer service and I change the redelivery for friday. The driver comes to deliver on thursday and on friday nobody shows up!!!! Then they change it to Saturday and that *** of a... Read more

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  • 2 days ago
  • Transportation and Delivery
  • Gallipolis, Ohio
  • Shipping Damage Claim
  • 19
  • REVIEW RATING 5/5

Recently we used UPS to ship a WiiU to our newly married 24 year old son (who now lives 12 hours from us). This was going to be our first Christmas and His birthday apart. My wife is battling cancer and we were not able to make the journey. The item was packed according to UPS standards through a Shipping Agent. It was a box with in a box and all the required packing. Spent the extra money to buy... Read more

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  • 2 days ago
  • Shipping
  • Leominster, Massachusetts
  • Golf Club
  • 101
  • REVIEW RATING 5/5

I sold a golf club on Ebay. I shipped it to my customer in Houston Tx from Massachusetts. When the box arrived my customer opened it and the shaft was snapped in two. The shaft was a Matrix Red Tie shaft that cost $320- I selected the optional declared value at an additional cost. UPS has been jerking me around for well over a week. They refuse to take responsibility for what they broke.... Read more

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  • 2 days ago
  • Shipping
  • Richmond, California
  • Shipping
  • 11
  • REVIEW RATING 4/5

I ordered a 115 lb. bench sander from Northern Tool. It shipped via UPS on December 30th. On the way to California where I live, they had a "mechanical problem" that caused a couple of days delay. Then it was listed as Out for Delivery a few days later. A couple of days after that I called the local warehouse to ask what was going on. They said that the Out for Delivery status "meant nothing;" it... Read more

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  • Jan 23
  • Shipping
  • Sydney, New South Wales
  • 11
  • REVIEW RATING 3/5

Posted a pair of tail light from Australia to Rogersville MO 65742-7879 United States....and the package looks like it has been purposely damaged ....can your delivery drivers read ? why do you employ people that don't care about the packages they are delivering...who employs these people???? that must be costing your company millions of dollar in insurance claim.......ill personally will never... Read more

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  • Jan 23
  • Shipping
  • Macon, Georgia
  • 1
  • 1
  • 41
  • REVIEW RATING 4/5

We were wondering why there was a UPS truck parked in a shaded area behind our school. So as we were walking with our children pass the van we heard somebody inside having sex!!!!! I told the children to move along and we went home. As soon as they were safe inside I went back to the truck to find out who was in the van and what they were doing. I could hear the noises and I walked around and the... Read more

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  • From mobile
  • Ups
  • Jan 22
  • by anonymous
  • #585320

Driver would not deliver carpet 8' long to my door. Dropped at curb and left. Add comment

  • Jan 22
  • Shipping
  • New Orleans, Louisiana
  • Theft Issue
  • 21
  • REVIEW RATING 4/5

UPS IS STEALING ITEMS OUT OF BOXES. UPS IS COMMITING FEDERAL OFFENSES. My boyfriend had sent a big box of my things from PA to NOLA. When the box arrived it was In a different box from the original with only a few of my items in it. The 2 most expensive items were missing a brand new north face jacket and another new jacket I had gotten for christmas. These jackets were replaced with powder and a... Read more

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  • Jan 21
  • Shipping
  • Queens, New York
  • Two Day Shipping
  • 12
  • REVIEW RATING 3/5

My address was not being processed correctly in the system and even when I tried to change it or correct it, it still would not recognize it. I called customer service and it only gave me an option to change my delivery option to a pick up. Then the UPS store called me and I told the man who I wanted it to be delivered but that my address wasn't working. He simply asked for my apartment number... Read more

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  • Jan 21
  • Shipping
  • Chorlton Cum Hardy, England
  • Parcel
  • 21
  • REVIEW RATING 4/5

Goods were despatched by retailer after Christmas & had so far taken at least three weeks to arrive. Lots of promises of just another day or so. Expected the delivery during today, sat in quiet house reading a book. At lunch time when passing front door I found a 'missed your delivery notice' on front mat. No possible way that I missed bell or a knock on door. I am told that their... Read more

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