UPS Complaints and Reviews

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UPS
Main address: 55 Glenlake Parkway, NE 30328 Atlanta GA
1-800-PICK-UPS (742-5877), ,
  • 2,475+43 mobile complaints
  • $1.2M claimed losses
  • $485 average
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  • From mobile
  • UPS
  • 13 hours ago
  • by anonymous
  • #534495

Well.. It looks like lately ups is delivering late. I had 2 packages to be delivery today sept. 15. 2014. But now it said it will be for tomorrow. No more ups !! Add comment

     

  • 16 hours ago
  • Shipping
  • 9

I ordered a package online and was never delivered. I checked tracking info and guess what it shows delivery at 3pm. Package placed by front door it says. So I checked my 24 7 night vision cameras and my backed up videos. Why didn't I see the ups guy truck or box? I guess my camera can't detect ups people. Now I'm shopping for new cameras. Unless ups is full of *** and lie and write false... Read more

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  • 1 day ago
  • Shipping
  • Michigan, United States
  • Delivery Accuracy

UPS reported my AT&T equipment order undeliverable, based on the address--the same address that the phone company has been mailing bills to for the last 50+ years. It seems that address has an outcounty letter prefix, from an older mailing system. It's never been a problem with the Post Office, and it never was a problem with UPS drivers and managers who have worked in county for a month or... Read more

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  • 2 days ago
  • Shipping
  • New Jersey, United States
  • Delay Delivery Cheating
  • 29

I PURPOSELY STAYED HOME AFTER CHECKING ON LINE WHEN MY PACKAGE WAS TO BE DELIVERED THE 1ST DAY A SLIP AMAZING APPEARED IN MY DOOR NO ONE RANG DOOR BELL OR KNOCKED /2ND DAY THE SLIPED STATED THEY WILL DELIVERED BETWEEN 2 AND 5PM I WENT IN FRONT OF MY HOME AND SAT THERE FROM 1:30PM TO 6 :10PM NO SIGHT OF UPS I THEN WENT BACK INTO MY HOME AND CALLED UPS GAVE THEM TICKECT INFO WAS TOLD DRIVER STILL... Read more

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  • 2 days ago
  • Shipping
  • Gretna, Louisiana
  • Ups Delivery Drivers
  • 14

Even when you're home, Drivers come to the door to attach missed delivery note, but won't knock or ring the doorbell for heavy items. When called, they suggest will-call so that you have to come pick it up, or wait until next delivery. I hate these ***! Filing complaints is worthless. Aside from poor service, they steal! Disgusting! Businesses who utilize them will not be getting my business in... Read more

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  • Sep 13
  • Shipping
  • Positive Experience
  • 15

UPS has kept every promise they have made in the 28 years I have used them. Love, love, love, love, love, love, love, love, love, love, love, love, love, love, love, love, love, love, love, love, love, love, love, love, love, love, love, love, love, love, love, love, love, love, love, love, love, love, love, love, love, love, love, love, love, love, love, love, love, love, love, love, love, love,... Read more

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  • Sep 12
  • Shipping
  • Delivery Address Change
  • 18

I called UPS customer service to change the address of a parcel in transit. I knew from a Google search that this service was available through UPS My Choice, which I had registered through but which, after going through the steps to change the address, kept indicating that my payment method was incorrect. This, despite the fact that I tried 5 different credit and debit cards (not linked to the... Read more

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  • Sep 12
  • Shipping
  • Poor Customer Service
  • 1
  • 1
  • 12

while trying to reach customer service on 800 number I was put into a survey about a vacation. this may have been alright if I had been interested. but I was given no option to get out or end the *** thing and after being forced to take it in hopes of actually reaching the people I called for It then switched me over to what ever company it is that is running this scam which was obviously... Read more

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  • Sep 12
  • Shipping
  • Package Delivery
  • 1
  • 1
  • 13

Customer support told me a package was undeliverable my old address where they tried to deliver. Problem being the shipper has never known my previous address and has sent 8 plus items to me at the correct address which I have resided over 13 months. Have done business with the shipper only 3 months, so, how the *** was the shipper suppose to use an old address they have no knowledge of. ... Read more

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  • Sep 12
  • Shipping
  • New Britain, Connecticut
  • Undelivered Product
  • 12

Would never ever do business with UPS carrier service ever again they are unprofessional and they system is out dated I have an account with them and I shipped some boxes and they lost some of them and then I had another incident with them were I used they international service and it was horrible I shipped a package to Barbados and they lost all the information of the receiver this is now seven... Read more

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