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  • Customers like
    • Tracking tool 22
    • Awful 6
    • Very bad 5
  • Customers don't like
    • Poor customer service 139
    • Delivery 126
    • Unethical business practices 68
  • From mobile
  • Ups
  • 2 days ago
  • #836077

Worst than everything I did two day shipping ups rescheduled everyday I don't know how many more long I have to wait Add comment

I live in rural Saskatchewan. My parcels used to go though ups then get dropped at purolator for pick up. Found out last week purolator is no longer handling ups packages. So i called ups to figure out where my package is. They have no idea! It says theyre are trying to deliver it but they dont deliver where i live. I have packages that are a day away too. They said they cant get held at the ups place until there have been 3 attempted deliverys but again they dont deliver here! What a mess! Never again will i ask for anything to be sent ups Read more

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Name of delivery person: Abdullah RIDWAN UPS Vehicle Reg: AY63 SKZ Vehicle i.d. No: 128814 Delivery address: Wigmore Street, LONDON W1R 2RF Date of incident: Thursday 21/4/2016 12 noon approx. First complaint: Delivery person refused to place packages into safe area, dumping packges in a small common thoroughfare hall, not allowed, inconsiderate and a fire and health hazard. My wrist broken was visibly bandaged, refusing to carry out the request to place in a safe location, putting me in... Read more

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I have an online business where I receive orders from Canada paid via Paypal for the merchandises..However, the customer chose to use his business account with UPS to pay for his shipment. Somehow, UPS was not able to use their clients account because it was close. In turn, UPS opened an account under my company name without my authorization and billed me instead of reaching out to their client in Canada to advise them that their account is no longer active. Is this legal? I am very upset. Please someone tell me how I should proceed. They have... Read more

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  • From mobile
  • Ups
  • Apr 21
  • #834237

This delivery service company has the worst service ever. The customers services was very bad and talk to you like you are a child. I would never used UPS again for delivery or receiving packages. Add comment

  • From mobile
  • Ups
  • Apr 21
  • #834226

I think this company had the worst service ever. They treat their customers like ***. I try to get my package for three days after 2 days off the promised delivery dated. Add comment

I purchased a laptop last week from QVC. Got the email from them with the tracking number provided stating that I was going to get my package by the 20th of this month. Been tracking the package since I received the tracking number. I noticed that there were no updates, but I figured it should be fine since the UPS app stated it was to be delivered by end of day on the 20th. Since I work at a law firm and was going to be at the office until late, I took advantage of their option to have the package delivered to a UPS Store. I've been trying to... Read more

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Very poor customer service the date that was schedule for my package to be receive i didn't receive any notice, I was home all day no paper was left at the door to say they'd miss me and when I called customer service they I was told that the delivery truck came and However that day I was home all day I even requested to receive updates on where the driver was or how what time I am suppose to expect him I was told around 10:15 - 2:15 since I signed up for my choice at was home for over four hours waiting I went to pick up my sun from school at... Read more

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I receive meats and pastry requiring refrigeration. You have changed the routes so my delivery is at 7Pm and have no refrigeration for the packages. This is costing me money and I am asking for the routes to be put back so my delivery is at early in the day. It was at ten thirty in the morning. You should also add refrigeration for necessary packages. These companies that ship meat and other things that need refrigeration are paying you for deliver that is prompt and keeps packages cold so meat and other foods won't spoil. My delivery... Read more

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It seems no matter which delivery service you do with now there are issues but here is a new one for me.... delivery attempts between 6pm-9pm at night. The latest one was after 3 days of attempts between 6-7pm it never occurred to the UPS driver to show up between 9-5 when someone would be in the office to receive the package. I have even tried paying for next day delivery only to again have the package show-up at 9pm at night and get delivered to the wrong person. It took them almost a week to find it after that. At which point I returned the... Read more

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