UPS Complaints and Reviews

Had an experience with UPS?   Submit review ›
UPS
Main address: 55 Glenlake Parkway, NE 30328 Atlanta GA
1-800-PICK-UPS (742-5877), ,
  • 2,406+34 mobile complaints
  • $720K claimed losses
  • $293 average
  • Show More
Had an experience with UPS?
Submit review › Submit review ›

  • 12 hours ago
  • Shipping
  • Harahan, Louisiana
  • Package Delivery
  • 11

The UPS delivery man put a COULD NOT DELIVER WITHOUT ADULT SIGNATURE and did not even knock. He saw that we were home and did not even ring the doorbell. When we chased the guy down the street we told him he didn't even knock and he just looked at us and said "yeah so, what is your name and address?". This occurred 8/21/2014 at 7:00 pm, the package was for our son Quintin Denman and our address... Read more

Was this review helpful? 0 0

  • 15 hours ago
  • Shipping
  • Poor Delivery Service
  • 11

THE UPS MAN NEVER RANG MY DOORBELL!!!!!!!!! THEY ARE SAYING IT'S MY FAULT BECAUSE HE DIDN'T RING THE DOORBELL. I NEED MY PACKAGE BY TONIGHT AND NOW THEY ARE SAYING THEY WILL TRY AGAIN TOMORROW. THEY HAVE HORRIBLE CUSTOMER SERVICE AND I HAD TO CALL BACK SEVERAL TIMES UNTIL I GOT SOMEONE THAT COULD ACTUALLY HELP ME. THIS IS A TERRIBLE COMPANY AND I HOPE THEY GO OUT OF BUSINESS. IF YOU HAVE A... Read more

Was this review helpful? 0 0

  • 15 hours ago
  • Shipping
  • Covington, Georgia
  • Delivery Service
  • 11

UPS is always late. For a company that seems to be so depended on, they are not. They just need to quit as a whole company. I thought maybe just once they would be on time but its always a disappointment. Just ugh!! I ordered it on Saturday and it was supposed to be delivered today. And to add on, I also ordered something else from a different company on Sunday but that was delivered a day... Read more

Was this review helpful? 1 0

  • 16 hours ago
  • Shipping
  • Poor Shipping Service
  • 2

What is the point to sign up for My Choice, they give you a time for delivery. I sat waiting for my package and no package. They don't even have enough integrity to send an update. FedEx so is much better that UPS, and reliable if I had my Choice I would always ship FedEx. My choice is a smoke screen, they do not stand behind their products nor their word. I do a lot of online shopping and I... Read more

Was this review helpful? 1 0

  • 16 hours ago
  • Shipping
  • Dacula, Georgia
  • Wrong Address Delivery
  • 15

I receive medicine once a month, every month via UPS. Shipped overnight UPS but no signature required. Shipping date was a Friday, nothing. Called the drug company and they investigated with UPS, told it was hand delivered to a woman. No, I never received it. UPS called and said the driver would come by to make sure he had the right house and to speak with us. He also admitted he just left... Read more

Was this review helpful? 0 0

  • 16 hours ago
  • Shipping
  • Delivery Time
  • 10

A simple logic problem presented for the middle school dropouts that work for UPS. If no one is home for a delivery at 12 pm Monday, and no one is home Tuesday at 3 pm, what would be the logical time to try the third attempt? Hint it the answer is not 12 pm again you already tried that. And I guess your drivers had to try it again. So I called and get this great story about how they follow there... Read more

Was this review helpful? 0 0

  • 19 hours ago
  • Shipping
  • Kalamazoo, Michigan
  • Multiple Shipments
  • 1
  • 7

Horribly company structure. I purchase online from Amazon and Ebay several times per month, both personal as well as at my employer. I can name a handful of times in months when the packages were not "rescheduled" multiple times. Its gotten to the point where if you actually need to have something here by a set date, don't bother if its being shipped UPS. Even with Amazon Prime 1-day, I can... Read more

Was this review helpful? 1 0

  • 2 days ago
  • Shipping
  • Undelivered Package
  • 13

I ordered this package on August 6th and was supposed to receive this package on August 8th. This package has been in the Salem, Oregon distribution center three times in the last 12 days (17 miles from my home). Three times the Salem, Oregon distribution center sent my package to either Illinois or Portland (51 miles from my home - twice) but they have not delivered package to me. How... Read more

Was this review helpful? 0 0

  • 2 days ago
  • Shipping
  • Anaheim, California
  • Undelivered Package
  • 20

I called the ups in Anaheim California regarding my package. It was 1pm when I called them because a message said online saying they were missing an apt #, but I called to verified and the customer service said there is an apt on the shipping label. The *** driver didn't even bother to stop n leave a notice. The customer service rep told me they would give me a call back within the hour. 4 hours... Read more

Was this review helpful? 0 0
  • From mobile
  • UPS
  • 2 days ago
  • by anonymous
  • #523453

Came to the side door so we missed the package. I would give 1/5 Add comment

 
×
You are reading about UPS.
Filing a new complaint about
×