Ups Complaints and Reviews

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Main address: 55 Glenlake Parkway, NE 30328 Atlanta GA
1-800-PICK-UPS (742-5877), ,
  • 2,605+58 mobile complaints
  • $750K claimed losses
  • $282 average
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  • 5 hours ago
  • Shipping
  • Rhymney, Rhymney
  • Delivery And False Promises
  • 4

They turned up at my home unannounced on a Monday when I was at work and demanded £363 in duty fees, and took the parcel away when the money wasn't in the house. I then paid online from work and scheduled a redelivery for Friday, and booked Friday off. Sat home all morning, waiting for my delivery slot of 10.30 - 12.45 and no parcel. At 12.20 I saw a banged up unbadged tatty white van parked... Read more

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  • 5 hours ago
  • Shipping

Ordered a part from Italy paid premium for delivery by Friday 3 days was guaranteed it would be ontime losing £1,500 an hour not having it, according to tracking the parcel made its over 1000 mile journey in the first day then is stuck at feltham depot repeatedly forgotten (yes really) it says left at depot it's now Saturday and they don't work weekends (in this day and age) and I cannot have... Read more

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  • 10 hours ago
  • Shipping
  • Wildwood, New Jersey
  • Orders Via Amazon
  • 6

One week ago I became an Amazon Prime member and got a benefit to receive all purchases in 2 days for free by this retarded carrier - UPS (otherwise it's USPS). This fast and free delivery turned in 1 day of headache and additional 3 days of delay, so I'm waiting for packages for almost a week. At first they marked my address as undeliverable, cause no appartment number was supplied for a house... Read more

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  • 11 hours ago
  • Other
  • 9
1 of 4

Today as I returned home from grocery shopping a RUDE UPS driver was blocking my space (which CLEARLY had my apartment # on it) as well as other parking spaces. I rolled down my window and could hear talking and realized driver was in the truck. I blew the horn and he came out and immediately had an attitude. I asked him to please move and he stated he wasn't and that he didn't know it was my... Read more

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  • 13 hours ago
  • Shipping
  • Brussels, Brussels
  • Ups International Shipping
  • 5

I sent an electronic circuit board back to Belgium for a warranty repair. The custom documents clearly showed this but Customs charges were added to the package. My receiver at first refused to pay the charges and I attempted for 3 days to get UPS to bill them back to my UPS account. I lost track of how many email and calls I made. I was told it was taken care of but nothing ever happened. The... Read more

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  • 17 hours ago
  • Shipping
  • Long Beach, California
  • Ups Driver
  • 15

UPS is a horribly incompetent and substandard company. This morning I was to have a package delivered from my cell phone carrier, sent Next Day Air Saver. Now I had heard nobody at my door prior to when I opened it to take my dogs on a walk; yet I find a "UPS InfoNotice" shoved in my screen door. I was confused when I found the note because I had been inside my apartment the entire morning and... Read more

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  • 18 hours ago
  • Other
  • Ups Deliveries
  • 9

Hi my name is Rashida I had been promised my delivery to be delivered within two days I have waited in for the delivery with no six Setsor delivery I then called up and was promised that your depot would then give me a call to let me know what's the progress is on my delivery. To my disappointment nobody gave me that call back I then called the next day and was told my delivery will be delivered... Read more

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100% FULL      

  • 22 hours ago
  • Online Shopping
  • London, London
  • Delivery
  • 8

no reason why they kept taking parcel back to depot but they do, everyday. and no apologies. so i have no allergy milk for my 4 month old twins so life is pretty nightmarish for me. i've called several times but they just don't care and keep saying we'll do it tomorrow. i'd never use them again. really they are the worst. DHL are very good. at one point they did suggest that i drive to the depot... Read more

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  • From mobile
  • Ups
  • 1 day ago
  • by anonymous
  • #549758

Ups text me 23/10/2014 to let me know my package was On its way from Tamworth , next text no one in not able to deliver at 9.28 . I have full CCTV system fitted to my house and after reviewing there was no ups deliverys I was waiting inside so why do these company's still operate as customer focused .tamworth hub Add comment


  • 1 day ago
  • Shipping
  • Poor Delivery Service
  • 22

Ordered an expensive item. Got a tracking number three days ago. Go to UPS website to track package. The message on their website says "A UPS shipping label has been created. Once the shipment arrives at our facility, the tracking status--including the scheduled delivery date--will be updated." We called the company we ordered from they assured us that they created the label and it shipped on the... Read more

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