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  • Customers like
    • Tracking tool21
    • Horrible and unproffesional3
    • Transport time3
  • Customers don't like
    • Poor customer service136
    • Delivery124
    • Unethical business practices65

  • 3 hours ago
  • Post
  • Houston, Texas
  • Handbag
  • 3

I stayed home all day today to wait for a package. At around 4:00 pm, I logged into UPS My Choice and saw that at 3:21, an attempt was made to deliver, but recipient was unavailable. Hello? I was home all day and didn't have anyone knocking or coming to my door. Also, on the My Choice site, I specifically have detailed instructions on the security gate code and to even leave at front door. When I... Read more

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  • 3 hours ago
  • Other
  • Woodstock, Ontario
  • 1

UPS is a Horrible company, will never use their service again. Delivered my order from Amazon.ca valued at $90.00 and charged $22.78 additional duty and brokerage fees. The UPS driver holds your package for ransom at the door as they take your credit card and process it for payment of the fees, before they release your goods to you. Three months later a company called North American... Read more

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  • 5 hours ago
  • Other
  • Portsmouth, Portsmouth
  • Poor Service
  • 2

UPS IN UK IS REFUSING DELIVERY WITH AN EXCUSE THAT THE PACKAGE IS NOT IN A STATE TO GET DELIVERED AND AFTER SEVERAL CALLS TO THE CALL CENTER THEY REFUSED TO TELL ME ANY INFO AS I AM NOT THE SENDER. I SPOKE WITH A MANAGER AFTER MANY TIMES ASKING TO SPEAK TO A MANAGER AND NO HELP WHAT SO EVER. THEY SAID THAT IT CAN NOT GET DELIVERED WITH THE EXCUSE OF CONTAMINATION AND THAT NOW IS UPS PROPERTY. I... Read more

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  • 23 hours ago
  • Transportation and Delivery
  • Staten Island, New York
  • 2Nd Day Air
  • 18
  • REVIEW RATING 4/5

For the second time in one week I received perishable food products via UPS. At one time the carrier would drop the package, ring my bell, the leave. These last two deliveries were left at my front door and the bell not rung. Asa result in both instances the packages remained on the ground overnight. By the next morning, as I went out to retrieve my newspaper, I found the packages. They had... Read more

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  • 1 day ago
  • Shipping
  • New Albany, Ohio
  • 7
  • REVIEW RATING 4/5

I called ups to pick up two boxes with clothes from my house new clothes that i bought over the summer, mind you this was the first time I am using them to ship packages neither box was small in a matter of days one of my package was missing and the other arrived damage. I have to work hard for my money and these incompetent people that work at UPS cannot find one of my package this is the most... Read more

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  • 1 day ago
  • Shipping
  • Billings, Montana
  • Package Delivery Service
  • 10
  • REVIEW RATING 4/5

I ordered business cards online and the delivery service provider is UPS's next day delivery. The package was mailed on July 23, 2015. As of July 29, 2015, not any delivery has ever been made. I called UPS many times, but none of the UPS stores in the city are UPS !!!!!!!!!!!!! They said they were not UPS. UPS does not have any local contact number to call. Although my address is in the city... Read more

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  • From mobile
  • Ups
  • 1 day ago
  • by anonymous
  • #674044

Ups is the *** worst parcel service in the *** world. 3 times in a month they have busted delivery dates for no *** reason. They insist on leaving every package ever on your *** doorstep too. I had to chase a delivery guy down the stairs while he pretended he didnt notice me *** yelling at him. If he would have knocked and waited for more than 2 seconds maybe I could have signed. Add comment

  • From mobile
  • Ups
  • 1 day ago
  • by anonymous
  • #674002

UPS sent a package worth $500+ to a completely different state and now say the lost it... Wtf how is that even possible... Don't u see that it says a completely different state on it? *** idiots! Smh Add comment

  • 1 day ago
  • Shipping
  • Mount Laurel, New Jersey
  • 5

Recieved an email from UPS that I will be getting a delivery on 7/29 between 10-2 pm. Made arrangements to stay home . It's now 3:15 still no delivery.called UPS and they said I will receive package on thursday 7/30. Unbelievable now I have to make plans to stay home another day. What am inconvenience. The packaging being delivered has to be signed for. So. I had ask if i can wrote note with my... Read more

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  • 1 day ago
  • Shipping
  • Buffalo, New York
  • 5
  • REVIEW RATING 4/5

This complaint has happened to me several times and I mean more than six times. Ups does not have a set time to deliver my packages in my area, but they're special time is between 5 p.m. and 6 p.m. and if my package comes earlier it won't be left inside my side hallway as I have requested several times! My packages are usually Left on the steps in front of my side door regardless of how bad its... Read more

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