1.4
  • Tracking tool19 votes
  • Notification3 votes
  • Nice customer service representative2 votes
  • Poor customer service131 votes
  • Delivery120 votes
  • Unethical business practices65 votes
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  • 8 hours ago
  • Shipping
  • Houston, Texas
  • 5

I just bought a $700 marine toilet and it was shipped in the manufacturers packaging. UPS managed to break it. I almost yelled out at the delivery driver as he was rolling this large cubic box down the aisles of his truck and then down two steps onto the ground. I wish I had because it would have caught him red handed. As is he will probably blame someone up the line. But Alas the box looked... Read more

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  • From mobile
  • Ups
  • 10 hours ago
  • by anonymous
  • #624516

Truly garbage delivery service. Every experience I have with there support is a waste of time. Always losing packages and blaming the customer. Add comment

  • 12 hours ago
  • Shipping
  • Newton Grove, North Carolina
  • 9

I ordered an item on April 15, 2015 that was coming from west virginia to North Carolina. I wanted to make sure it was going to be here on time for the following week due to leaving. I called UPS and ask them about my choice to upgrade the package. So I did so on the 16th. I called and spoke to several different UPS representives and ask " what day will my package be delivered on"? And everyone... Read more

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Ups came on to my porch and took 2 boxes i had sitting outside that are supposed to go back with equipment they were empty never called ups to pick them up the guy just took them cant get ahold of anyone on sunday this is total bull Add comment

  • 2 days ago
  • Shipping
  • Sudbury, Ontario
  • Parcel
  • 9
  • REVIEW RATING 3/5

A parcel was shipped and we expected delivery next day. After two days and not received called UPS. First the agent had no idea where the package was actually located. She did however say two attempts to deliver the package was made, NO SLIP at the door. We asked the address for delivery be changed to a location where there would be someone to pick it up. Noon on day three, called UPS customer... Read more

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  • From mobile
  • Ups
  • 2 days ago
  • by anonymous
  • #623709

Ups,, you guys suck.. U kno what!!!!!! It's ridiculous that people pay just to get these *** *** services! I would never.... Ever get anything threw you guys again ! I dislike the whole operation, it's a rip off and you kno it!!!! People need to help take YALL off the map, yall mess wit the wrong one Add comment

  • 2 days ago
  • Shipping
  • San Jose, California
  • 13
  • REVIEW RATING 3/5

They are plain ***.They say came to deliver a package and I have been home all day waiting got the arrival and to no avail. I can't believe the most widely known company would hire such people that don't care for their customer service. fhb s f sf fs f f f f f f f f f f f sa fa f f a f af sfj asf fjffjjfjf f f f f a a f f a f s f f d fe v vv s f a fa f af a f e a f af e a f e f a f a f a... Read more

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  • From mobile
  • Ups
  • Apr 17
  • by anonymous
  • #623596

Ups lies. Said my address is incorrect so they can delay the package.delivery Friday end of the day,but no I have to wait till Tuesday. Add comment

  • Apr 16
  • Shipping
  • Philadelphia, Pennsylvania
  • Package
  • 27
  • REVIEW RATING 4/5

I have always missed deliveries from UPS even though I am at home. UPS guy left package once outside my house, somebody took and wallmart had to pay for my loss. Now I dont trust UPS delivery guy so I scheduled a pick up from nearest UPS location. My request for pick up was accepted then after a day I get a notification that my shipment could not be delivered to the UPS location I selected so... Read more

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  • Apr 15
  • Shipping
  • Mississauga, Ontario
  • Package
  • 2
  • 2
  • 22
  • REVIEW RATING 3/5

I will never never use UPS again!!!! I work full-time days and they arrive at my door while I am at work. They run on a delivery window which spans from morning to early evening. So do I miss a days pay to wait on UPS. Very inconvenient!!! This hass happen to me before! Customer service is no better with no care for the customer. They did not even go out of their way to help me. A two hr drive... Read more

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