1.5
  • Tracking tool19 votes
  • Notification3 votes
  • Nice customer service representative2 votes
  • Poor customer service131 votes
  • Delivery120 votes
  • Unethical business practices65 votes
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  • 10 hours ago
  • Other
  • New York, New York
  • Passport Package
  • 2
  • REVIEW RATING 4/5

The delivery guy threw my package with documents on the floor in the building instead of putting in the mail box or delivering it to my door while I was still at home. Usually UPS makes 3 attempts on delivery and only after leaves it in the closest UPS location. My mom paid for the service from Russia to USA $50 for a tiny package. Thank god to my neighbour who found it and gave it back to me.... Read more

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  • From mobile
  • Ups
  • 1 day ago
  • by anonymous
  • #627629

Was tracked in Deeside at 04:30, to arrive same day in Wirral. Didnt arrive on the friday. Nothing at weekend, just arrived at 12:50 monday. Worst service ive experienced,never again!!! Add comment

  • Apr 24
  • Shipping
  • Package
  • 23
  • REVIEW RATING 3/5

Today UPS was expect 24 april 2015 delivery in my apartment my Apple Watch. Then i request off and i was waiting all day long in my apartment. No one knock the door. No one leave a note on my door. Just a *** email told me about an attempted delivery at 2:59pm that was a TOTAL LIE. Lazy drivers or just are late on delivery schedule just take shorcuts and skip some deliveries and lie about them... Read more

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  • Apr 24
  • Shipping
  • South Windsor, Connecticut
  • Package
  • 22
  • REVIEW RATING 4/5

I stayed home from work to get an extremely important package. It contained documents I needed for an overseas work conference. I was home all day, waiting right by the door. I live on the second floor, and my address label states just that. I checked the status online, and it said "delivery attempt made". When I looked, I found that was seven minutes earlier. I went downstairs to the front door... Read more

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  • Apr 24
  • Shipping
  • Newark, New Jersey
  • Package
  • 11
  • REVIEW RATING 4/5

I am disabled and the driver didn't not blow horn as directed to do so by 3 Supervisors from Ups. Also I was promised by supervisors. That my package was going to be sent to me. I hada surgery and i needed mt blow up bed for my healing process . I never got a call back intil now and this worker who called me had a attitude and hung up on me. What does this dumb lady expect me to be happy that she... Read more

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  • Apr 24
  • Shipping
  • San Diego, California
  • Delivery Driver
  • 13
  • REVIEW RATING 4/5

I put the notice for the driver to take my package to the neighbors homes to the left & right of my house. The driver which UPS said is a trainee took the package back. I called as soon as I got home to stop the package from being sent back to the company which sent it, but to no avail as the company sent the package back anyway. When I talked to them that evening the driver was not back... Read more

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  • Apr 23
  • Shipping
  • Clothing Shipping
  • 6
  • REVIEW RATING 4/5

UPS lost one of my boxes and damaged every item (computer, printer, monitor) in another. I packed the boxes correctly. It was not my first time packing the same items and sending via UPS. The box they "lost" was full of clothing and other personal items. How the *** do they lose people's property when everything has tracking numbers??? They sent me one hundred dollars for losing and damaging my... Read more

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  • Apr 22
  • Shipping
  • Merrill, Wisconsin
  • Package
  • 10
  • REVIEW RATING 4/5

I live 20 minutes from the company I ordered from which is also the same distance I live from a UPS sorting facility. The package literally took a week before UPS decided to hand over my package to USPS because it is apparently too much for them accomplish. A pair of shoes is beyond the scope and capability of a shipping company to delivery 20 minutes away. How immensely useful. How abundantly... Read more

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  • Apr 22
  • Shipping
  • Port Talbot, Neath Port Talbot
  • Parcel
  • 12
  • REVIEW RATING 3/5

The UPS "Useless Package System" have once again failed to deliver as per their delivery advice. They never deliver to my address on the day they are supposed to deliver. Utterly useless. Put on vehicle for delivery and returned to the storage as they failed to deliver. How bad can a company get. They should not be in business because they cannot deliver as stated. I wish all those who use this... Read more

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  • Apr 22
  • Shipping
  • Saint Louis, Missouri
  • Next Day Shipping
  • 10
  • REVIEW RATING 4/5

They delivery a package either so late at night they tell u the next and you dont get it the night day until 7pm. it seems like some neighborhoods have priority over others. i have a friend that lives in a nice part of town and get his packages on time and early or mid day. i live on a more poor side and receive them late at night. Customer service never helps me find it. and when i tried to go... Read more

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