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UPS

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United Parcel Service, Inc is the largest package delivery company in the world. The UPS is headquartered in Sandy Springs, Georgia. The company was started by two friends Jim Casey and Claude Ruan in 1907 in Seattle, Washington. Originally it was called American Messenger Company. The company expanded to Canada in 1975. And a year later West German affiliate, the first in Europe, appeared. The brown color symbolizes the company. Its vehicles and uniforms are brown. The company has been through numerous mergers and acquisitions and in 1999 it became a public company.

United Parcel Service's Political Action Committee has been donating to the US elections to support federal candidates. Please try to contact UPS Customer Service directly prior to posting any complaints on this site.

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UPS Complaints & Reviews

UPS Reviews

Poe15
UPS holds my package hostage

I ordered goods from Wales (I live in the US). The store owner notified me when she shipped the goods, and provided a tracking number for a UK company that works with different shi...

#292649
Jan 28, 2012
4

Yjmaddness
UPS - TO ALL DELIVERY DRIVERS

Please do your best to do your job. Be a good representative to your company care about what you do and provide good customer service, that is all consumers want. we are all in thi...

#292496
Jan 27, 2012
15

Ambika
UPS - Invalid Apartment Number?! Really???

I moved across the state because of a new job opportunity for my Husband so we are (at the time I'm writing this) in temporary housing. I ordered some things off of Amazon and req...

#292481
Jan 27, 2012
8

MirandaM
UPS....no way!!!

I shipped a brand new laptop to my niece in Texas last december, my niece didnt go out that day because I told her to wait for the package. As soon as she saw the UPS truck she wen...

#292326
Jan 26, 2012
52

Sarajohn...
UPS - Do not ring bell

I had a package that was suppose to be delivered EARLIER in the week I had another package that was attempted to be delivered but was NEVER delivered because the DRIVER NEVER RANG ...

#292240
Jan 26, 2012
20

Anonymous
UPS - Shipping Cost & Delivery Time

I don't really have a complaint, however I do wish the shipping methods were better. I agree with other customers regarding the shipping prices being above average and the fac...

#292224
Jan 26, 2012
15

Hannah.m...
UPS - IN PIECES

I ordered two little tables, covered in bevaled mirror. When they arrived the UPS delivery men PLACED THEM UPSIDE DOWN, and most likely had been tossing them around in the truck. ...

#292120
Jan 26, 2012
36

TERRYTHR...
UPS Store #4040 - Unreliable & Undependable

After 5 years as a mailbox customer of this store at corner of Baseline and Power in Mesa, AZ, the service provided has taken a severe turn toward mediocrity. No response to messa...

#291750
Jan 25, 2012
30

215lindao
UPS

I used the UPS store in Fallon, Nevada to package and ship valuable collectibles to 4 different customers. EVERY package arrived damaged. I called the store and was told to call t...

#290999
Jan 22, 2012
41

Kimvernon
UPS just dropped package off, didn't even knock on the door to see if anyone would answer

On 01/07/12 I had a small package shipped to MA. Tracking Number 1z79v5930363313903 Supposedly, it was delivered on 01/13/2012. The tracking information says that it was left at ...

#290944
Jan 22, 2012
89

Anonymous
UPS consistantly fails to deliver packages

Over the past 2 months I have placed about 14 online orders. Everything that was shipped by Fed Ex and USPS arrived on time and undamaged even in horrendous weather conditions. The...

#290796
Jan 21, 2012
72

EyeHateUPS
UPS - Driver drops off package at wrong address

UPS tracking advised the package would be delivered today. I had the dog outside and watched the UPS truck go by my building and deliver several packages at another address. Drives...

#290563
Jan 20, 2012
52

Vikesfanmb
UPS truck with packages falling out all over the road!

I was driving to work this morning and as I pulled out onto a busy street adjacent to my neighborhood there was a UPS truck in front of me, literally *barreling* down the road (dri...

#290495
Jan 20, 2012
76

Svw0512
UPS is the worst!

I scheduled a pickup in Utah to ship some of my things to NH after I moved home from college. It was beyond difficult to figure out online and I still have not received my things! ...

#290180
Jan 18, 2012
67

Anonymous
UPS - Truck backed into my barn and damaged it

Last night the UPS driver backed into my barn and damaged the building. The main damage is to a sign bracket attached to the front wall. He drove away without sayiing anything. ...

#288806
Jan 13, 2012
95

Anonymous
UPS - Is this the best?

I love it. Not only do we face the Christmas time fiasco with deliveries, I have another for you. I was visiting my son in law and daughter, just north of Syracuse, NY. I droppe...

#288767
Jan 13, 2012
98

Midnight...
UPS slow delivery service.

I ordered some computer equipment over the internet several days ago. It's on the weekend of course, i have the tracking number & the expected arrival of my package is sometime tod...

#288198
Jan 11, 2012
117

Anonymous
UPS

I ordered my school books 3 weeks prior to the day of the winter semester, and I was told they would ship through UPS and be about 7-10 business days. That is not a problem. But I ...

#288017
Jan 10, 2012
91

Anonymous
UPS really steps on me

Almost every package I received through UPS, since I am home-bound and do a lot of online shopping; when it gets here it is wet if it's rainy or snowy and there is a boot print...

#287845
Jan 10, 2012
89

ALIEN ALY
LOST UPS

Waited ALL DAY for pkg - no show! Rearranged my apptmts for the day to wait for delivery. *** DRIVER was BLIND and he couldn't READ the name clearly printed on label above doo...

#287693
Jan 09, 2012
107

Karen JH
UPS Driver Killed my Dog

I live on a small farm in SE North Carolina. My driveway is about ΒΌ mile long to my house. Behind the house, approximately 1/8 mile is a hay barn. On Thursday, December 2...

#287643
Jan 09, 2012
243

Rphnyc
UPS-Short on Logistics and Customer Service, Long on Incompetence

On December 23, 2011, my repaired TV shipped from Parsippany, NJ. Destination: New York City, all of 30 miles away. Indeed it arrived at UPS in NYC on December 24, but rather tha...

#287315
Jan 07, 2012
103

Zuk4whee...
UPS damaged item

I sold a Samurai windshield with frame on Ebay...shipped through UPS...the buyer sends picture of broken windshield...was not broken before sending...UPS denied any responsibility ...

#287234
Jan 07, 2012
163

Anonymous
UPS - The Worst

A 16,000 check was shipped to me on Dec 30th 2 day in California. Check ended up in Pennsylvania. Told will not ARRIVE TILL 12-12. Customer Service was was no help at all. The gal ...

#287144
Jan 07, 2012
89

Gwhargrove
I have contacted UPS for over 6mths.leave packages on porch Disabled!

Last summer UPS changed our regular driver,the new driver delivered my packages to the wrong address repeatedly,because I am disabled since 2005,the shipper filed a claim against U...

#287078
Jan 06, 2012
83

Angry@ups
UPS - They confirmed YESTERDAY that they would deliver TODAY..

For some reason a package we have been waiting for has not been delivered to us but we received notice that they tried to deliver on 3 occasions (we have not heard times or dates t...

#286491
Jan 05, 2012
149

Anonymous
UPS - Very slow delivery

One package was out for delivery Dec 19,2011. I received it Jan 2,2012. Another was perishable fruit with a guaranteed Dec 25th delivery. I received it Jan 3,2012. I go and meet my...

#286301
Jan 04, 2012
132

Anonymous
UPS driver scott hanging out at james island s.c. office hoping to score

Scott leans on office doorframes and chats with anyone who will waste time with him.[only women work here] constantly complains about his experience with ups and his distaste of up...

#286247
Jan 04, 2012
123

Kmpatt
UPS Guaranteed delivery is NOT guaranteed

I paid for 3 day guaranteed delivery for a package that I mailed on 12/16/11. On 12/27/11 I received a phone call that the packed was damaged in route and would be returned to the...

#286127
Jan 03, 2012
89

Anonymous
UPS

I ordered some items the other day and was told 4 day shipping well my package is HERE in my town and I cant even go down and pick it up due to the fact that UPS decided oh even th...

#285793
Jan 02, 2012
110
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Related Information

Shipping
Shipping is transporting of goods by different means: by sea, by rail or by air. Shipping is also sending of a package somewhere via the mail service or a private company. Most of the goods are transported by sea. The shipping industry is in charge of carrying from one place to other goods of more than 90% of the whole trade in the world. There are a lot of advantages of transporting goods by a means of a ship. It is more safe that any other vehicle or aircraft. Besides, ships are the most eco-friendly transport ever. Many companies that specialize in logistics are connected one with another. That is why the basic physical and organizational shipping structures and facilities (for example buildings, roads, and power supplies) needed. Besides, transporting goods or any other cargo is a very lucrative business. Shipping is like the circulatory system of the international trade.

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