Ups Complaints and Reviews

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Ups
Main address: 55 Glenlake Parkway, NE 30328 Atlanta GA
1-800-PICK-UPS (742-5877), ,
  • 2,617+61 mobile complaints
  • $760K claimed losses
  • $282 average
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  • 2 hours ago
  • Shipping
  • Shipping Guarantee
  • 4

Foremost, my driver is great. He's always on time, friendly, puts my packages in a safe location. I've never had a complaint about UPS until today. I ordered my wife a Halloween costume online, the original date PER UPS TRACKING was November 1. Obviously, this is past Halloween, making the package useless. Original delivery was scheduled via UPS SurePost (final delivery by post office), which... Read more

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  • 21 hours ago
  • Shipping
  • Toronto, Ontario
  • Package
  • 31

I am expecting to get the package today. I had been waiting for the whole day. Finally I see a message " a customer was not available when UPS attempted delivery. Will deliver to a nearby UPS Access Point™ for customer pick up" ( By Tracking Information over internet). OMG! Liar ! I called UPS Customer service to arrange the re-delivery. The male person told me that I will take up to 6 business... Read more

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  • 1 day ago
  • Shipping
  • Pickup Service
  • 14

Ordered a package from the states, to just outside of Toronto, Canada. Waited approx. 2 weeks for this package to finally come in, received the first notice on a Wednesday, attempted to see if I would make it for the next day, which I didn't so I decided to arrange a pick up. Went through their horrible tele-prompting service on the phone which automatically hung up on me multiple times (10 times... Read more

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  • 1 day ago
  • Shipping
  • Calgary, Alberta
  • Package
  • 1
  • 1
  • 9

i had an order from North Carolina, USA shipped to Calgary, Canada. The order cam in 3 packages due to the size and the vendor had the documentation showing this - line item of items and its respective tracking numbers in the 3 packages. For some reason UPS processed this as 2 orders amongst the 3 packages and tried to get me to pay the customs fee multiple times. After TWO MONTHS they finally... Read more

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  • 1 day ago
  • Shipping
  • Portland, Oregon
  • Package
  • 22

I received a package from ups at my office this morning. From the marks on the package, it looks like they dragged it down the block and back or it got caught in a belt. The package was torn and ripped. The bubble package inside was also ripped. The CD case inside was smashed and in pieces. Luckily, the CD was ok. When they delivered it to the receptionist, they didn't say they were sorry, ask... Read more

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  • 1 day ago
  • Post
  • Rotterdam, South Holland
  • Package
  • 14

We are getting courier from you (UPS) and other couriers like DHL, the package we received from UPS as courier was not delivered to me at the door and they just put in my letter box! this is not acceptable as you have to deliver the packet to the office and take signature. This was also an very important Package so we were surprised that they just put it in the letter box like it was nothing. I... Read more

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  • 1 day ago
  • Shipping
  • Bronx, New York
  • Phone
  • 16

I was expecting my package with my new phone. Its been a week before T-mobile sent my phone out. When they finally sent it, it was shipped through UPS next day delivery. The day my package was suppose to come 10/28/14 the delivery person marked it as attempt delivery (as if they knock on my door) meanwhile somebody was home all day. They claim they tried again today 10/29/14 @ 2:26pm but I didn't... Read more

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  • 2 days ago
  • Shipping
  • Savannah, Georgia
  • Package
  • 17

Got a package notice on Monday. Called to say that I needed the package tonight and was told by UPS' national service rep that they would call local center. Local center called me & in no uncertain terms told me it would be there at my house by 7:15pm. Never made it. Call next day to complain and was told by national rep that if I left note on door, and signed slip, they would leave it. Got... Read more

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  • From mobile
  • Ups
  • 2 days ago
  • by anonymous
  • #551966

This is the second time that I have received an email (2 different packages) and they are stating they've attempted to deliver my package. my husband and I both sat here all day. Low and behold and no package. This service is terrible I hate you PS. Add comment

  • From mobile
  • Ups
  • 2 days ago
  • by anonymous
  • #551893

Tracking is the worse. Ups doesn't track packages as promised and for the over price rate they charge is outrageous. I advise people to use other shipping methods. Add comment

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