1.6
  • Tracking tool12 votes
  • Notification2 votes
  • Nice Customer service representative2 votes
  • Poor customer service93 votes
  • Delivery85 votes
  • Customer Service Agent49 votes
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  • 4 hours ago
  • Other
  • Austin, Texas
  • My Package
  • REVIEW RATING 4/5

My Package was supposed to be delivered Monday I had changed the delivery to a ups access point because i didn't want it sitting outside of my home all day well all day that day the tracking said it was in transit and out for delivery well i waited the package never showed up . Now Tuesday rolls around and tracking stated as requested delivery to a ups access point had been completed and then... Read more

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  • 11 hours ago
  • Shipping
  • New York, New York
  • Iphone Shipping
  • 9
  • REVIEW RATING 4/5

I ordered an iPhone from t-mobile. Waited all day for delivery today, 3/4/15, while tracking my package on their website. At 4:25pm, I received notice that my package was sent to a drop off center for me to pick up. UPS Driver did NOT ring my bell to attempt delivery, just took all packages for my apartment building in Brooklyn, NY to the drop off center. Now I have to wait for a delivery... Read more

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  • 11 hours ago
  • Shipping
  • New Hampshire, United States
  • Delivery Crew
  • 3
  • REVIEW RATING 4/5

i live on a town maintained dirt road, granted there is some snow on it but it is plowed and sanded. The driver won't even try to come down. i have oil trucks deliver, propane deliver . there is enough room to turn a tractor trailer around here, but the lazy driver just doesn't want to go 1/2 a mile out of his way to deliver to me. i called the company and his supervisor stands by his drivers... Read more

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  • From mobile
  • Ups
  • 16 hours ago
  • by anonymous
  • #603505

My little girl went to take her dog on a walk, and ups was speeding Thur our neighborhood an almost ran over her like starting inching up on her so,my daughter did the right thing and ran, she dropped something and ups tried running over it. I I'm very upset about this and will not use them again. Add comment

  • 16 hours ago
  • Transportation and Delivery
  • Desoto, Texas
  • Delivery
  • 6
  • REVIEW RATING 4/5

A two day delivery, has taken over a week. Everyday I would get a text, "out for delivery" a week later I'm still getting the messages. Got a call from a person from UPS, and she says the package hasn't left the bldg. And she don't know when I will get my package. I asked if I could pick it up, and they said , "we'll get back to you" a day later and I'm still waiting. .....So frustrating. I... Read more

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  • From mobile
  • Ups
  • 1 day ago
  • by anonymous
  • #603108

Ups last date to be delivered And yet No box. I called up there and they don't know where it is. If u get the chance to pick go with fed ex they are way faster and more friendly. customer service Was no help. I even talked to the manager and no help. Add comment

  • 1 day ago
  • Shipping
  • Dothan, Alabama
  • Package
  • 13
  • REVIEW RATING 4/5

I live on Park Ave. here in Dothan Ala. , and EACH and EVERY time local UPS drivers deliver a package here on Park Ave. ( like today at 1:30 ) they insist on honking. FIRST: This is a very busy street , and there is already a noise problem. There are 2 nurses , one is an ER nurse , and both work 3rd shift. Not to mention 2 disabled ladies that are both in wheel chairs. Add to that , a 3 of... Read more

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  • From mobile
  • Ups
  • 1 day ago
  • by anonymous
  • #602988

Tracking program is essentially useless. It doesn't update nearly fast enough to provide any any real value. Also, I recently had a package missorted which resulted in a 5 day delay. So rather Than receive it in 4-5 days, I'll get it 10. Thankfully, the shipper sent another with expedited shipping at no cost to me. Add comment

  • From mobile
  • Ups
  • 1 day ago
  • by anonymous
  • #602911

My package from North Carolina took two weeks and then I had to go to the ups and get it. Yesterday my package was hung on the mail box 100 yards from my house and I found it on the ground wet and muddy. I will never order anything again that is shipped by ups. Add comment

  • 1 day ago
  • Shipping
  • Duncan, South Carolina
  • Delivery Service
  • 17
  • REVIEW RATING 4/5

They are obstinate and defiant. Much worse than the postal service, and they are a private enterprise. My driver is a ***. He matches Einsteins definition of insanity. Every time I am supposed to get a package, I get a note on my door saying that I have to be there to sign for it in person. I suspect that he is too shiftless and lazy to actually carry a package to a 3rd floor apartment. Refuses... Read more

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