UPS Complaints and Reviews

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UPS
Main address: 55 Glenlake Parkway, NE 30328 Atlanta GA
1-800-PICK-UPS (742-5877), ,
  • 2,356+31 mobile complaints
  • $680K claimed losses
  • $284 average
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  • 1 hour ago
  • Shopping
  • 2

This is the worst deliver service Ive used. They make zero attempt to deliver my packages and instead lied to me and said that I wasnt there to collect the item (they dont tell you when they're going to deliver the item). They then lied again on the second run and said I wasnt there to collect to item (again, this was at a random time). I gave them specific instructions how to get to my floor... Read more

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  • 1 hour ago
  • Other
  • 1

I have called 5 times and I was told that on july 24, there was an attempt, which was a complete lie as my office faces the front door and I was working throughout the day. In addition to this lie; I have been on the phone with dispatchers telling me that a pickup was scheduled by 7pm today. I am now on the phone with another dispatchers---this time in South AMerica! and they are saying that... Read more

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  • 2 hours ago
  • Transportation and Delivery
  • Shipping
  • 3

In the last 6 months, I have had the following experiences with UPS: 1. Marked a packaged as delivered, but I didn't get it. They told me to go door to door to look for it in my neighborhood! 2 months later, they delivered it. They left it at some random house several blocks away even though my address was clearly on it. 2. Attempted for 3 days to deliver a shipment to an address I haven't lived... Read more

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  • From mobile
  • UPS
  • 3 hours ago
  • by anonymous
  • #514776

Ups has got to be the worst lyeing shipping company ever every single time I buy something and they say there going ship it ups I know they ups will screw it up and they do never a doubt they suck I will never use that company and I think if you hear ups run away as fast as you can Add comment

  • 5 hours ago
  • Shipping
  • Victoria, British Columbia
  • Ups Is Worthless
  • 1

1st, I HATE UPS!!!!!!!!!!!!!!!!!! Their invoices usually show up about one month after the item is delivered, in our case, the clients job is completed and they've been gone for a month. Try chasing your clients a month later for a stinking late UPS bill. In this case the bill was never received by us so we had no idea there was an outstanding amount due. Next thing I get a letter from a... Read more

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  • From mobile
  • UPS
  • 1 day ago
  • by anonymous
  • #514239

Shittiest service ever!!! Would never voluntarily use them Add comment

  • 1 day ago
  • Shipping
  • London, London
  • Undelivered Parcel
  • 6

Dear Sir/Madam, I would like to ask if anybody is responsible for my parcel which I can't receive since 17th of July. My UPS InfoNotice Number is 9821 3432 538 4. I was waiting parcel from USA IVitamin Shop. 17.07-The courier leave the UPS Notice, because I was not at home. On this paper was information that I have to pay 30.07 GBP. That's fine, but WHY nobody didn't call me and inform me that I... Read more

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  • From mobile
  • UPS
  • 1 day ago
  • by anonymous
  • #514064

So after waiting all day for ups to show up. It turns out the claimed they had already showed up. Left a tag with no info written on it. Looks like they just jumped out put a tag and moved on. It sucks that they don't have a way to complain on their website. Out of all the companies that deliver its always ups that wastes the most time. Add comment

  • 2 days ago
  • Shipping
  • Louisville, Kentucky
  • Wrong Address Delivery
  • 7

Apart from UPS sending back something I might consider possibly vital (I'm being facetious, owning ferrets in Kentucky requires food shipped in from outside) , calling the "customer service" line was a joke. Not only did they transfer me to someone out of country, but all they did was offer excuses and block my suggested solutions (I offered to drive to get it and such). The neighbour, being a... Read more

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  • 2 days ago
  • Shipping
  • Loughton, England
  • Shoes Delivery
  • 6

Attempted delivery of shoes from Salomon company whilst I was at work. The driver did not leave the goods with my adjoining neighbours but drove 50 yards down the road past 10 houses before finding anyone who was conveniently in. They do not answer the doorbell and are somewhat unreputable. Driver considers any address on the named road as a "Neighbour"! The company did not give me the option... Read more

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