1.6
  • Tracking tool18 votes
  • Nothing i liked4 votes
  • Notification3 votes
  • Poor customer service108 votes
  • Delivery101 votes
  • Customer service agent54 votes
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  • 1 day ago
  • Transportation and Delivery
  • Ups
  • 7
  • REVIEW RATING 4/5

USP tried to deliver my package and I wasn't home. They left a note on the door which stated my signature was required. They never attempted another delivery. I got online to track the package and it said it was at the UPS facility waiting for pickup. I contacted UPS and they said I requested to pick it up. I ask when did I do that? They couldn't find where I made the request but said an agent... Read more

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  • 2 days ago
  • Shipping
  • Arvada, Colorado
  • Package
  • 73
  • REVIEW RATING 5/5

I just got off the phone with customer service, where I was apologized to for 50 minutes but not given any reasonable options. Three days ago, an attempt was made to deliver my package. A slip was left, saying my written authorization was required (box A). I signed up online on ups my choice and asked to be notified where the package was via text. I received an initial couple of texts with a... Read more

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  • 2 days ago
  • Shipping
  • Roby, Texas
  • Delivery Crew
  • 19
  • REVIEW RATING 4/5

During the Chistmas rush the driver mis-delivered a package. After waiting 10 days for a neighbor to contact me that they got it by mistake I contacted the seller who filed a claim so they could replace the item. The ups driver then came to my home late one night during the holidays and shouted at my daughter then at me about the claim (we didn't file the claim). He became so abusive we... Read more

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  • Mar 26
  • Shipping
  • London, London
  • Clothing Shipping
  • 12
  • REVIEW RATING 4/5

UPS is the only - only - delivery company that has ever failed to find our house and consistently fails to do so. They are absolute morons and will always blame the customer. HEALTH WARNING; DO NOT USE Thy have no phone numbers at their depots other than the premium cost numbers in the States, their employees can barely speak English and consistently misunderstand addresses/phone numbers etc that... Read more

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  • Mar 25
  • Shipping
  • Federal Way, Washington
  • Package
  • 10
  • REVIEW RATING 3/5

The delivery driver left 3 notes on the door then returned the package to sender at 7pm on the third day. They tried to deliver it at 4pm. No signature was required so the driver could have left it on the porch. I was told via customer service chat that it is at the driver discretion to leave the package. The house is at the end of a private driveway and not even visible from the street but... Read more

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  • From mobile
  • Ups
  • Mar 25
  • by anonymous
  • #613196

Self centered driver and poor complaint follow up. Driver will not wait for cob. He drop off invoice to have check ready. If check not ready, he come back next day Add comment

  • Mar 25
  • Shipping
  • Toronto, Ontario
  • Package
  • 22
  • REVIEW RATING 4/5

Almost the same thing that happened with the other customers......I was waiting all day but he did'nt even attempted to deliver the parcel, the next thing i know when I tracked the parcel it said its waiting to be pick up but in the far location, then I called the customer service they said to pick it up in the nearest location but when I went to pick it up, they guy said its not their, when I... Read more

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  • Mar 24
  • Shipping
  • Toronto, Ontario
  • Package
  • 12
  • REVIEW RATING 4/5

Here's the inconsistent delivery services I had experienced in the past with UPS: 1. waiting at home all day for the package then saw the online status says "delivery attempt". The buzz code is clearly written on the package and the driver didn't bother to buzz the door. 2. When I don't have the buzz code on the package, they require one! even though my mail box clearly indicates my unit number.... Read more

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  • Mar 24
  • Shipping
  • Irving, Texas
  • Delivery Crew
  • 19
  • REVIEW RATING 4/5

My ups driver refuses to drop off my package because "he don't like my neighborhood". In the past two months I have had three deliveries. First one he dropped off. Second one he didn't. I signed the little waiver and hung it on my door and the next day, he dropped it off. Now this third package, he refuses to drop. Checked the slip saying the sender required signature which is a lie. Called them... Read more

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  • Mar 24
  • Shipping
  • Fort Gratiot Charter Township, Michigan
  • Driver
  • 11
  • REVIEW RATING 3/5

It's March 24-2015 11am on Norman rd in burtchville twp and again the ups driver blows by at least 60 mph in a 25mph speed Zone it is clearly posted from lakeshore rd half way down to state rd he does this regularly I have grand kids out there granted there not in the road but the law is the law for everybody UPS drivers are no different I hope he gets ticketed for speeding cuz obviously he... Read more

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