1.4
  • Tracking tool19 votes
  • Notification3 votes
  • Nice customer service representative2 votes
  • Poor customer service131 votes
  • Delivery120 votes
  • Unethical business practices65 votes
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  • 1 day ago
  • Transportation and Delivery
  • 12
  • REVIEW RATING 3/5

Today UPS was expect 24 april 2015 delivery in my apartment my Apple Watch. Then i request off and i was waiting all day long in my apartment. No one knock the door. No one leave a note on my door. Just a *** email told me about an attempted delivery at 2:59pm that was a TOTAL LIE. Lazy drivers or just are late on delivery schedule just take shorcuts and skip some deliveries and lie about them... Read more

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  • 1 day ago
  • Shipping
  • South Windsor, Connecticut
  • 11
  • REVIEW RATING 4/5

I stayed home from work to get an extremely important package. It contained documents I needed for an overseas work conference. I was home all day, waiting right by the door. I live on the second floor, and my address label states just that. I checked the status online, and it said "delivery attempt made". When I looked, I found that was seven minutes earlier. I went downstairs to the front door... Read more

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  • 1 day ago
  • Shipping
  • Newark, New Jersey
  • 6
  • REVIEW RATING 4/5

I am disabled and the driver didn't not blow horn as directed to do so by 3 Supervisors from Ups. Also I was promised by supervisors. That my package was going to be sent to me. I hada surgery and i needed mt blow up bed for my healing process . I never got a call back intil now and this worker who called me had a attitude and hung up on me. What does this dumb lady expect me to be happy that she... Read more

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  • 2 days ago
  • Shipping
  • San Diego, California
  • Driver And Support Failed
  • 11

I put the notice for the driver to take my package to the neighbors homes to the left & right of my house. The driver which UPS said is a trainee took the package back. I called as soon as I got home to stop the package from being sent back to the company which sent it, but to no avail as the company sent the package back anyway. When I talked to them that evening the driver was not back... Read more

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  • Apr 23
  • Shipping
  • Clothing Shipping
  • 5
  • REVIEW RATING 4/5

UPS lost one of my boxes and damaged every item (computer, printer, monitor) in another. I packed the boxes correctly. It was not my first time packing the same items and sending via UPS. The box they "lost" was full of clothing and other personal items. How the *** do they lose people's property when everything has tracking numbers??? They sent me one hundred dollars for losing and damaging my... Read more

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  • Apr 22
  • Shipping
  • Merrill, Wisconsin
  • Package
  • 8
  • REVIEW RATING 4/5

I live 20 minutes from the company I ordered from which is also the same distance I live from a UPS sorting facility. The package literally took a week before UPS decided to hand over my package to USPS because it is apparently too much for them accomplish. A pair of shoes is beyond the scope and capability of a shipping company to delivery 20 minutes away. How immensely useful. How abundantly... Read more

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  • Apr 22
  • Shipping
  • Port Talbot, Neath Port Talbot
  • Parcel
  • 10
  • REVIEW RATING 3/5

The UPS "Useless Package System" have once again failed to deliver as per their delivery advice. They never deliver to my address on the day they are supposed to deliver. Utterly useless. Put on vehicle for delivery and returned to the storage as they failed to deliver. How bad can a company get. They should not be in business because they cannot deliver as stated. I wish all those who use this... Read more

Was this review helpful? 0 1

  • Apr 22
  • Shipping
  • Saint Louis, Missouri
  • Next Day Shipping
  • 7
  • REVIEW RATING 4/5

They delivery a package either so late at night they tell u the next and you dont get it the night day until 7pm. it seems like some neighborhoods have priority over others. i have a friend that lives in a nice part of town and get his packages on time and early or mid day. i live on a more poor side and receive them late at night. Customer service never helps me find it. and when i tried to go... Read more

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  • Apr 21
  • Shipping
  • Etobicoke, Ontario
  • Package
  • 18
  • REVIEW RATING 4/5

UPS Delivery Driver did not make any attempt to contact my suite. Left notice only and it seems from the ups access store this is a common occurrence within my area where they are not willing to deliver packages to condo units. This is the second time that this has happened and I've also experienced the drop and run where they leave the package by my door and they don't knock or announce that... Read more

Was this review helpful? 1 2

  • Apr 21
  • Shipping
  • Fort Lauderdale, Florida
  • Bed Shipping
  • 20
  • REVIEW RATING 4/5

My daughter has no place to sleep because the UPS driver decided not to leave the box with her bed - even though there's a note on the door to leave the almost 100 lbs box and after the sender Overstock.com authorized UPS to leave the box. After the first delivery attempt, Overstock advised the driver that there was no signature requirement on the box so it could be left and then I left a note... Read more

Was this review helpful? 2 1

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