1.5
  • Tracking tool12 votes
  • Notification2 votes
  • Nice Customer service representative2 votes
  • Poor customer service92 votes
  • Delivery84 votes
  • Customer Service Agent49 votes
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  • From mobile
  • Ups
  • 2 hours ago
  • by anonymous
  • #603505

My little girl went to take her dog on a walk, and ups was speeding Thur our neighborhood an almost ran over her like starting inching up on her so,my daughter did the right thing and ran, she dropped something and ups tried running over it. I I'm very upset about this and will not use them again. Add comment

  • 2 hours ago
  • Transportation and Delivery
  • Desoto, Texas
  • Delivery
  • 3

A two day delivery, has taken over a week. Everyday I would get a text, "out for delivery" a week later I'm still getting the messages. Got a call from a person from UPS, and she says the package hasn't left the bldg. And she don't know when I will get my package. I asked if I could pick it up, and they said , "we'll get back to you" a day later and I'm still waiting. .....So frustrating. I... Read more

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  • From mobile
  • Ups
  • 22 hours ago
  • by anonymous
  • #603108

Ups last date to be delivered And yet No box. I called up there and they don't know where it is. If u get the chance to pick go with fed ex they are way faster and more friendly. customer service Was no help. I even talked to the manager and no help. Add comment

  • 23 hours ago
  • Shipping
  • Dothan, Alabama
  • Package
  • 12
  • REVIEW RATING 4/5

I live on Park Ave. here in Dothan Ala. , and EACH and EVERY time local UPS drivers deliver a package here on Park Ave. ( like today at 1:30 ) they insist on honking. FIRST: This is a very busy street , and there is already a noise problem. There are 2 nurses , one is an ER nurse , and both work 3rd shift. Not to mention 2 disabled ladies that are both in wheel chairs. Add to that , a 3 of... Read more

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  • From mobile
  • Ups
  • 1 day ago
  • by anonymous
  • #602988

Tracking program is essentially useless. It doesn't update nearly fast enough to provide any any real value. Also, I recently had a package missorted which resulted in a 5 day delay. So rather Than receive it in 4-5 days, I'll get it 10. Thankfully, the shipper sent another with expedited shipping at no cost to me. Add comment

  • From mobile
  • Ups
  • 1 day ago
  • by anonymous
  • #602911

My package from North Carolina took two weeks and then I had to go to the ups and get it. Yesterday my package was hung on the mail box 100 yards from my house and I found it on the ground wet and muddy. I will never order anything again that is shipped by ups. Add comment

  • 1 day ago
  • Shipping
  • Duncan, South Carolina
  • Delivery Service
  • 15
  • REVIEW RATING 4/5

They are obstinate and defiant. Much worse than the postal service, and they are a private enterprise. My driver is a ***. He matches Einsteins definition of insanity. Every time I am supposed to get a package, I get a note on my door saying that I have to be there to sign for it in person. I suspect that he is too shiftless and lazy to actually carry a package to a 3rd floor apartment. Refuses... Read more

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  • 1 day ago
  • Shipping
  • Kempton Park, Gauteng
  • Package
  • 9
  • REVIEW RATING 4/5

I bought an item and opted for UPS to deliver it. When I do the tracking on UPS website, it says it has arrived at the final destination and all that is left is for them to deliver. I have waited for a month though, when I call them they tell me it has not arrived. This is quite bad as I thought UPS is a big and reputable company who would not do such and they have an accurate tracking system... Read more

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  • From mobile
  • Ups
  • 1 day ago
  • by anonymous
  • #602602

My the pound package sat in forest Park ga for six days and ups claimed it was due to the weather! !! Paid extra for faster dlvy. I am only twenty minutes away and it had been cold but sun shiny and no bad weather! !!! Ups sucks Add comment

  • 2 days ago
  • Shipping
  • Abingdon, Maryland
  • Package
  • 6
  • 6
  • 30
  • REVIEW RATING 5/5

Well, I just found out how UPS treats complaints to it's Facebook page, by deleting them and banning me, LOL. *** idiots gave me this reply (only to my email, not enough guts to post it to their page) on 'How shipping on 12/28/14 and arriving on 1/6/15 constitutes "3 day delivery"' ... "Hello Ken, I apologize your package arrived on 1/5/15 due to the Holiday week. There was no deliveries on... Read more

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