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  • Customers like
    • Tracking tool21
    • Horrible and unproffesional4
    • Transport time3
  • Customers don't like
    • Poor customer service136
    • Delivery124
    • Unethical business practices65
  • From mobile
  • Ups
  • 10 hours ago
  • by anonymous
  • #676947

Screwed up address, didn't deliver and are returning to wrong address. They suck! Add comment

  • From mobile
  • Ups
  • 19 hours ago
  • by anonymous
  • #676664

They had my package delivered to a mini mart for me to pick up and i never authorized this to happen . POOR HOME DELIVERY FOR A REASON!! Add comment

  • 23 hours ago
  • Shipping
  • Belle Vernon, Pennsylvania
  • Ups
  • 14

Delivery person sat boxes on a table that was for sale.He slid the boxes across the table and gouged it.The scratch is at least 12 inches long and it has a lot of depth.So,pencil will not fill.I went to UPS chat and filed a complaint.The person on the other end of the chat line said,"Sorry We are not responsible for that damage". I said your delivery person caused the damage and UPS should be... Read more

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  • Aug 01
  • Post
  • England, United Kingdom
  • Ups Collection
  • 3
  • 3
  • 30
  • REVIEW RATING 4/5

UPS delivered to early even though they where told to deliver after a specific time. The customer services wouldn't give me the local depot number to collect or request them to call me or forward my details to them. Their automated service will not let you speak your answers. It is a really bad service. The big brown vans look impressive but they are just big turds delivering a stinking service.... Read more

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  • Jul 31
  • Shipping
  • Bellevue, Washington
  • 1
  • 1
  • 85
  • REVIEW RATING 5/5

I have an expressed written submitted request for "signature only delivery with UPS. UPS is NOT to leave a package without my signature! Today for the 3rd time in 2015 UPS has left a package on the premises WITHOUT the signature, at risk & exposed to theft, without my being home!! UPS Has the WORSE customer service except for 1 driver several years ago. UPS has an "Ongoing" habit breaking... Read more

Was this review helpful? 1 1

  • Jul 31
  • Shipping
  • Lynn Haven, Florida
  • 2
  • 2
  • 38
  • REVIEW RATING 3/5

The UPS drivers were seen driving up and down our streets all day long and than wait to deliver my package at 9pm what gives with this ***? They bang like they are trying to bust my door in and than when I go to answer door find out they left my package way at the end of my driveway for someone to steal. This package weighed 81 pounds being an elderly person I could not move it inside my home.... Read more

Was this review helpful? 0 1

  • Jul 31
  • Shipping
  • Blackpool, England
  • Ups
  • 1
  • 1
  • 23
  • REVIEW RATING 4/5

I was told by Native instruments that they couldn't change the delivery address so they told me to contact UPS immediately after the shipping notification which I did and after many requests to UPS ,all they told me is that it wasn't their company's policy to change the address. Changing a customer's address is a simple task especially for a human being to do and they continously said they could... Read more

Was this review helpful? 0 1

  • Jul 30
  • Post
  • Houston, Texas
  • Handbag
  • 2
  • 2
  • 39
  • REVIEW RATING 4/5

I stayed home all day today to wait for a package. At around 4:00 pm, I logged into UPS My Choice and saw that at 3:21, an attempt was made to deliver, but recipient was unavailable. Hello? I was home all day and didn't have anyone knocking or coming to my door. Also, on the My Choice site, I specifically have detailed instructions on the security gate code and to even leave at front door. When I... Read more

Was this review helpful? 0 0

  • Jul 30
  • Other
  • Woodstock, Ontario
  • 1
  • 1
  • 231
  • REVIEW RATING 4/5

UPS is a Horrible company, will never use their service again. Delivered my order from Amazon.ca valued at $90.00 and charged $22.78 additional duty and brokerage fees. The UPS driver holds your package for ransom at the door as they take your credit card and process it for payment of the fees, before they release your goods to you. Three months later a company called North American... Read more

Was this review helpful? 0 0

  • Jul 30
  • Other
  • Portsmouth, Portsmouth
  • Poor Service
  • 4
  • 4
  • 34
  • REVIEW RATING 4/5

UPS IN UK IS REFUSING DELIVERY WITH AN EXCUSE THAT THE PACKAGE IS NOT IN A STATE TO GET DELIVERED AND AFTER SEVERAL CALLS TO THE CALL CENTER THEY REFUSED TO TELL ME ANY INFO AS I AM NOT THE SENDER. I SPOKE WITH A MANAGER AFTER MANY TIMES ASKING TO SPEAK TO A MANAGER AND NO HELP WHAT SO EVER. THEY SAID THAT IT CAN NOT GET DELIVERED WITH THE EXCUSE OF CONTAMINATION AND THAT NOW IS UPS PROPERTY. I... Read more

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